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Casino profile

Monro Casino in Canada

Player complaints and reviews about Monro Casino, plus its operator (Royal Partners), licences and welcome offers.

monro.casino
monro.casino
Capture of the Monro Casino website

Profile

Website
monro.casino
Established
2023
Operator
Royal Partnersaffiliate programme
Company
Galaktika N.V.
Licences
Languages
  • English
  • Russian
  • German
  • Portuguese
  • French
  • Spanish
Currencies
  • Euros
  • US dollars
  • Ukrainian hryvnias
  • Canadian dollars
  • Kazakhstani tenges
  • Brazilian reals
  • Russian rubles

About

In Canada, Monro Casino accepts 4 payment methods: Apple Pay, Google Pay, Mastercard and Visa.

Monro Casino belongs to the Royal Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, Russian, German, Portuguese. 7 account currencies are listed, including Euros, US dollars, Ukrainian hryvnias, Canadian dollars. We list 7 welcome offers.

Licensee

The company that holds the Curaçao licence for Monro Casino, as the licence register names it.

Legal name
Galaktika N.V.
Curaçao licence reference
OGL/2024/169/0146
Registration number (Curaçao Chamber of Commerce)
140803

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Apple Pay

    E-wallet

    –

  • Google Pay

    E-wallet

    –

  • Mastercard

    Card

    –

  • Visa

    Card

    –

Player complaints and reviews in Canada

8 records

8 of the 506 records about Monro Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

6

Across all review sites

Player rating

4.17 / 5

6 ratings by these players

Share of all records

1.6%

of 506 about Monro Casino

What players in Canada say about Monro Casino

Players in Canada have filed 2 complaints and written 6 reviews about Monro Casino. That is 1.6% of the 506 records about it from every market. Complaints make up 25% of their records, against 34% across all markets. Their reviews rate it 4.17 out of 5 on average (6 ratings), against 3.68 across all markets. 17% of their rated reviews give one or two stars; across all markets the share is 25%.

In the last 12 months: no complaints and 3 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Monro Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records25%34%
Average review rating, out of 54.173.68
Reviews rated 1–2 stars17%25%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2–
20251–1–
20241–3–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–5–
Casino Guru21–

Block 05

Latest complaints and reviews

The newest records about Monro Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    4.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Deposit not credited

    Resolved

    Canada · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Monro Casino in Canada

Which payment methods does Monro Casino accept in Canada?

The Monro Casino cashier for Canada lists 4 payment methods: Apple Pay, Google Pay, Mastercard, Visa.

How many complaints and reviews about Monro Casino come from players in Canada?

8 of the 506 complaints and reviews about Monro Casino come from players in Canada. Across all its markets, 165 complaints have a known outcome, and 78% of them were resolved.

Who owns Monro Casino?

Monro Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.

Is Monro Casino licensed?

Yes. Monro Casino holds a licence from Curacao Gaming Control Board.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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