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Casino profile

Joo Casino in Australia

Player complaints and reviews about Joo Casino, plus its operator (N1 Partners), licences and welcome offers.

joocasino.com
joocasino.com
Capture of the Joo Casino website

Profile

Website
joocasino.com
Established
2014
Operator
N1 Partnersaffiliate programme
Company
Stable Tech N.V.
Licences
Languages
  • English
  • German
  • Spanish
  • Russian
  • Finnish
  • Norwegian
  • French
  • Italian
  • Slovenian
Currencies
  • Australian dollars
  • Euros
  • Russian rubles
  • US dollars
  • Bitcoin
  • Litecoin
  • Dogecoin
  • Bitcoin Cash
  • Canadian dollars
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Japanese yen
  • Brazilian reals
  • Ethereum Show more

About

On the Joo Casino site for Australia, we found 15 promotions, 5 tournaments and a loyalty programme with 3 tiers. The registration form for Australia has 6 fields; the required ones include e-mail, password and phone.

Joo Casino belongs to the N1 Partners affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, German, Spanish, Russian. 15 account currencies are listed, including Australian dollars, Euros, Russian rubles, US dollars. We list 11 welcome offers.

Licensee

The company that holds the Curaçao licence for Joo Casino, as the licence register names it.

Legal name
Stable Tech N.V.
Curaçao licence reference
OGL/2024/161/0191
Registration number (Curaçao Chamber of Commerce)
160129

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

15 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Exclusive privileges

    VIP concierge
    Personal Manager
    Reduced wagering

  2. 2

    Special Activities

    Missions, tournaments, lotteries

  3. 3

    Service Features

    Fast & Secure Transactions
    24/7 VIP Support
    We speak your language

Sign-up requirements

8 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country code
  4. Phonerequired
  5. Country
  6. Currency

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Australia

66 records

66 of the 1,242 records about Joo Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

11

100% resolved, of those with a known outcome

Total reviews

55

Across all review sites

Player rating

3.65 / 5

55 ratings by these players

Share of all records

5.3%

of 1,242 about Joo Casino

What players in Australia say about Joo Casino

Players in Australia have filed 11 complaints and written 55 reviews about Joo Casino. That is 5.3% of the 1,242 records about it from every market. Complaints make up 17% of their records, against 11% across all markets. Their reviews rate it 3.65 out of 5 on average (55 ratings), against 4.14 across all markets. 31% of their rated reviews give one or two stars; across all markets the share is 17%.

The most common problem in their complaints is “Withdrawal delay”: 36% of 11 complaints with a labelled problem (23% across all markets). 100% of their 10 complaints with a known outcome were resolved, against 85% across all markets. In the last 12 months: 2 complaints and 5 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Joo Casino in Australia, or compare the market with another one.

What the assistant can do
Australia and all markets
FigureAustraliaAll markets
Complaints among all records17%11%
Resolved, of complaints with a known outcome100%85%
Average review rating, out of 53.654.14
Reviews rated 1–2 stars31%17%
Withdrawal delay, of labelled complaints36%23%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay36%4
  • Account blocked18%2
  • Account closed9.1%1
  • Registration9.1%1
  • Game malfunction9.1%1
  • Withdrawal refused9.1%1
  • Winnings voided9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal55%6
  • Account36%4
  • Technical9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%10
  • Open9.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars60%33
  • 4 stars7.3%4
  • 3 stars1.8%1
  • 1 star31%17
Share of 55 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games41%19
  • Withdrawals28%13
  • Bonuses24%11
  • Customer support20%9
  • Website & app15%7
  • VIP & loyalty8.7%4
Share of the 46 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals17%8
  • Bonuses15%7
  • Trust & licence13%6
  • Customer support11%5
  • Account8.7%4
  • Fairness & RTP6.5%3
Share of the 46 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20242025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–5–
20251–283.96
20241–19–
20232–2–
20224–1–
20201–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–49–
Casino Guru116–

Block 11

Latest complaints and reviews

The newest records about Joo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    Australia · Casino Guru

  • Complaint

    Account closed

    Resolved

    Australia · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Joo Casino in Australia

What bonuses and promotions does Joo Casino run in Australia?

We read 15 live offers for Australia on the Joo Casino site itself.

Does Joo Casino run tournaments and a loyalty programme in Australia?

Yes. The Joo Casino site for Australia lists 5 tournaments. Its loyalty programme for Australia has 3 tiers.

What does Joo Casino ask for at registration in Australia?

The Joo Casino registration form for Australia has 6 fields: e-mail, password, country code, phone, country, currency. Marked as required: e-mail, password, phone.

How many complaints and reviews about Joo Casino come from players in Australia?

66 of the 1,242 complaints and reviews about Joo Casino come from players in Australia. Across all its markets, 138 complaints have a known outcome, and 85% of them were resolved.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Joo Casino, and ones players rate about the same.