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Casino profile

Joo Casinoin New Zealand

Player reviews and complaints from independent sites, alongside the facts we have recorded about Joo Casino and its operator (N1 Partners).

joocasino.com
Capture of the Joo Casino website

About

Joo Casino is an online casino operating under the N1 Partners affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, among them English, German, Spanish, Russian. Accounts can be held in 15 currencies — Australian dollars, Euros, Russian rubles, US dollars. Our database holds 9 welcome offers.

What we collected for the New Zealand market on Joo Casino: 17 payment methods, among them Apple Pay, Bank Transfer, Cryptocurrencies, ecoPayz. 5 tournaments. 3 loyalty tiers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Contact us

    Get a consultation on the terms of getting VIP status or certain benefits. Suggest your terms. Let’s talk. Just fill out the contact form.

  2. 2

    Make a deposit

    Sign up and deposit $3,750 in total. A personal manager will contact you within 24 hours.

  3. 3

    Want to switch?

    It is possible to exchange your VIP status at another casino for our VIP Status. Don't feel tied to less favorable terms. We’ve got you covered!

Payment methods

17 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Currency not stated on the page

  • Apple Pay

    E-wallet

  • Bank Transfer

    Bank transfer

  • Bitcoin

    Cryptocurrency

  • Ethereum

    Cryptocurrency

  • Litecoin

    Cryptocurrency

  • Bitcoin Cash

    Cryptocurrency

  • Dogecoin

    Cryptocurrency

  • USDT

    Cryptocurrency

  • ecoPayz

    E-wallet

  • Mastercard

    Card

  • Mastercard

    Card

  • MiFinity

    E-wallet

  • Neosurf

    Voucher

  • Neteller

    E-wallet

  • Paysafecard

    Voucher

  • Skrill

    E-wallet

  • Visa

    Card

Sign-up requirements

8 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country code
  4. Phonerequired
  5. Country
  6. Currency

Sign in

  1. E-mail
  2. Password

Player Intelligence

1,218 records

What players report about Joo Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

138

85% resolved, of those with a known outcome

Total reviews

1,080

Across all review sites

Player rating

4.32 / 5

Trustpilot 3.6 · AskGamblers 4.65 · casino.ru 4.7

GEO markets

42

Countries stated on 69% of records

AI-generated summary of player reviews

Players appreciate the smooth loading of games and the variety of options available, which keeps the experience engaging. Many also highlight the quick withdrawal process and responsive customer support as major positives.

Some players find the wagering requirements for bonuses to be high and wish for clearer explanations of the terms. Additionally, there are occasional delays in withdrawals that can be frustrating.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal47%65
  • Account16%22
  • Bonus13%18
  • KYC / verification10%14
  • Deposit7.3%10
  • Payments & refunds2.9%4
  • Other1.5%2
  • Technical1.5%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved85%117
  • Unresolved15%21
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru.