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Casino profile

Joo Casinoin Italy

Player reviews and complaints from independent sites, alongside the facts we have recorded about Joo Casino and its operator (N1 Partners).

joocasino.com
joocasino.com
Capture of the Joo Casino website

Profile

Website
joocasino.com
Established
2014
Operator
N1 Partnersaffiliate programme
Company
Stable Tech N.V.
Licences
Languages
  • English
  • German
  • Spanish
  • Russian
  • Finnish
  • Norwegian
  • French
  • Italian
  • Slovenian
Currencies
  • Australian dollars
  • Euros
  • Russian rubles
  • US dollars
  • Bitcoin
  • Litecoin
  • Dogecoin
  • Bitcoin Cash
  • Canadian dollars
  • Norwegian kroner
  • Polish zlotys
  • New Zealand dollars
  • Japanese yen
  • Brazilian reals
  • Ethereum Show more

About

Joo Casino is an online casino operating under the N1 Partners affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, among them English, German, Spanish, Russian. Accounts can be held in 15 currencies — Australian dollars, Euros, Russian rubles, US dollars. Our database holds 9 welcome offers.

What we collected for the Italy market on Joo Casino: 20 live offers. 10 tournaments. 3 loyalty tiers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

20 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Tournaments

10 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Privilegi Esclusivi

    Privilegi Esclusivi Accoglienza VIP Personal Manager Puntate ridotte

  2. 2

    Attività Speciali

    Attività Speciali Formula 1, concerti, fiere ed eventi fashion!

  3. 3

    Funzioni di Servizio

    Funzioni di Servizio Transazioni Rapide e Sicure Supporto VIP 24/7 Parliamo la tua lingua

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country code
  4. Phonerequired
  5. Country
  6. Currency

Player Intelligence

1,218 records

What players report about Joo Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

138

85% resolved, of those with a known outcome

Total reviews

1,080

Across all review sites

Player rating

4.32 / 5

Trustpilot 3.6 · AskGamblers 4.65 · casino.ru 4.7

GEO markets

42

Countries stated on 69% of records

AI-generated summary of player reviews

Players appreciate the smooth loading of games and the variety of options available, which keeps the experience engaging. Many also highlight the quick withdrawal process and responsive customer support as major positives.

Some players find the wagering requirements for bonuses to be high and wish for clearer explanations of the terms. Additionally, there are occasional delays in withdrawals that can be frustrating.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal47%65
  • Account16%22
  • Bonus13%18
  • KYC / verification10%14
  • Deposit7.3%10
  • Payments & refunds2.9%4
  • Other1.5%2
  • Technical1.5%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved85%117
  • Unresolved15%21
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.