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Casino profile

CosmicSlot Casino

Player complaints and reviews about CosmicSlot Casino, plus its operator (Peaky Partners), licences and welcome offers.

cosmicslot.com
cosmicslot.com
Capture of the CosmicSlot Casino website

Profile

Website
cosmicslot.com
Established
2020
Operator
Peaky Partnersaffiliate programme
Company
Fortuna Games N.V.
Licences
Languages
  • English
  • German
  • Finnish
  • French
  • Norwegian
  • Portuguese
  • Russian
Currencies
  • Euros
  • Canadian dollars
  • Norwegian kroner
  • New Zealand dollars
  • Australian dollars
  • Polish zlotys
  • Swiss francs
  • Japanese yen
  • TRON
  • Dogecoin
  • Bitcoin
  • Ethereum
  • Litecoin
  • Tether
  • Hungarian forints
  • US dollars Show more

About

CosmicSlot Casino belongs to the Peaky Partners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, German, Finnish, French. 16 account currencies are listed, including Euros, Canadian dollars, Norwegian kroner, New Zealand dollars. We list 19 welcome offers.

CosmicSlot Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. In Switzerland, CosmicSlot Casino accepts 15 payment methods, among them Cosmicslot, Level 1, Level 2 and Level 3.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

19 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

15 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Cosmicslot

    Other

    –

  • Level 1

    Other

    –

  • Level 2

    Other

    –

  • Level 3

    Other

    –

  • Level 4

    Other

    –

  • Level 5

    Other

    –

  • Level 6

    Other

    –

  • Klarna

    Other

    –

  • MiFinity

    E-wallet

    –

  • Corefy

    Other

    –

  • Jeton

    E-wallet

    –

  • CashLib

    Voucher

    –

  • CashtoCode

    Voucher

    –

  • Time2play

    Other

    –

  • Automatenspielex

    Other

    –

Cashier read on August 11, 2026

Player Intelligence

1,268 records

What players report about CosmicSlot Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

76

92% resolved, of those with a known outcome

Total reviews

1,192

Across all review sites

Player rating

4.3 / 5

AskGamblers 4.6 · Trustpilot 3.5 · Tribuna 4.8

GEO markets

56

Countries stated on 46% of records

CosmicSlot Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about CosmicSlot Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 76 complaints and 1,192 reviews about CosmicSlot Casino on 5 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 43 reviews. That is 46% fewer complaints than in the 12 months before (13). Reviews are up 65% on the 12 months before (26). The average review rating rose from 2.04 to 2.27 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 28% of the 72 complaints with a labelled problem. Next come “Withdrawal refused” (18%) and “Documents rejected or requested again” (9.7%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.

Of the 75 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts CosmicSlot Casino 308th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.

Reviewers give CosmicSlot Casino 4.33 out of 5 on average over 1,185 rated reviews, against 3.44 across all brands. 86% of the ratings are four or five stars, and 10% are one or two. The review sites’ own scores average 4.3 out of 5 across 3 sites. By that score, CosmicSlot Casino ranks 441st of 4,287 rated casinos. Reviewers most often praise “Games” (739 reviews), “Customer support” (521 reviews) and “Website & app” (492 reviews). The most common criticism concerns “Withdrawals” (132 reviews), “Bonuses” (110 reviews) and “Customer support” (83 reviews).

The countries players state most often are Germany (15%), Sweden (14%) and Australia (7.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about CosmicSlot Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the quick sign-up process and the variety of payment options available, including Visa and crypto. The extensive selection of over 8000 games and generous bonus offers with low wagering requirements are also highly praised.

Players dislike the low maximum cashout limits from bonuses and free spins, which they find restrictive. Additionally, the high wagering requirements for bonuses make them less appealing for casual players.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay28%20
  • Withdrawal refused18%13
  • Documents rejected or requested again9.7%7
  • Deposit not credited6.9%5
  • Verification delay5.6%4
  • Withdrawal limits5.6%4
  • Account blocked4.2%3
  • Account closed4.2%3
  • Other problems18%13
Share of the 72 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal51%38
  • KYC / verification15%11
  • Account9.3%7
  • Deposit6.7%5
  • Bonus5.3%4
  • Responsible gambling5.3%4
  • Other2.7%2
  • Payments & refunds2.7%2
  • Customer support1.3%1
  • Technical1.3%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved91%69
  • Unresolved7.9%6
  • No status published1.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

CosmicSlot Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

CosmicSlot Casino against the market
MeasureCosmicSlot CasinoAll brands
Complaints resolved92%59%
Average review rating4.333.44
Complaints per 100 reviews6.426.4
Share of “Withdrawal” complaints51%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars72%853
  • 4 stars14%166
  • 3 stars3.8%45
  • 2 stars1.5%18
  • 1 star8.7%103
Share of 1,185 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games67%739
  • Customer support47%521
  • Website & app45%492
  • Bonuses43%471
  • Withdrawals25%280
  • Deposits & payment methods24%264
Share of the 1,103 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals12%132
  • Bonuses10%110
  • Customer support7.5%83
  • Deposits & payment methods6.1%67
  • Games4.9%54
  • Website & app4.8%53
Share of the 1,103 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany15%88
  • Sweden14%80
  • Australia7.3%43
  • Canada6.6%39
  • Czechia5.8%34
  • New Zealand5.3%31
  • Poland3.6%21
  • Greece2.7%16
  • United Kingdom2.5%15
  • Latvia2.5%15
  • Other countries35%207
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–422.27
20251486%282.18
20241392%4004.59
20232391%3624.33
20221090%483.6
20219–3124.56

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers156484.6 / 5
Trustpilot–4623.5 / 5
Casino Guru5959–
Tribuna–164.8 / 5
latestcasinobonuses.bet27–

Block 13

Latest complaints and reviews

The newest records about CosmicSlot Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal limits

    Resolved

    AskGamblers

  • Complaint

    Bonus winnings confiscated

    Resolved

    Bulgaria · Casino Guru

9 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, Tribuna.

Questions about CosmicSlot Casino

Who owns CosmicSlot Casino?

CosmicSlot Casino is operated by Fortuna Games N.V. and runs under the Peaky Partners affiliate programme.

Is CosmicSlot Casino licensed?

Yes. CosmicSlot Casino holds a licence from Curacao Gaming Control Board.

When was CosmicSlot Casino founded?

CosmicSlot Casino launched in 2020.

Which currencies does CosmicSlot Casino accept?

Currencies listed for CosmicSlot Casino: Euros, Canadian dollars, Norwegian kroner, New Zealand dollars, Australian dollars, Polish zlotys, Swiss francs, Japanese yen and 8 more. Its site is available in 7 languages: English, German, Finnish, French and 3 more.

What welcome bonuses does CosmicSlot Casino offer?

19 welcome offers are listed for CosmicSlot Casino. The first on the list is “125% up to €500 + 100 Free Spins at CosmicSlot Casino”, with a 30× wagering requirement.

Which countries is CosmicSlot Casino available in?

CosmicSlot Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Japan and 4 more.

Which payment methods does CosmicSlot Casino accept in Switzerland?

The CosmicSlot Casino cashier for Switzerland lists 15 payment methods: Cosmicslot, Level 1, Level 2, Level 3, Level 4, Level 5 and 9 more.

What do players say about CosmicSlot Casino?

Players have filed 76 complaints and written 1,192 reviews about CosmicSlot Casino. Players rate CosmicSlot Casino 4.3 out of 5 on average across the 3 sites that publish one.

What do players complain about most at CosmicSlot Casino?

“Withdrawal delay” – 28% of the 72 complaints about CosmicSlot Casino with a labelled problem. Followed by “Withdrawal refused” (18%) and “Documents rejected or requested again” (9.7%).

Do players report withdrawal problems at CosmicSlot Casino?

Withdrawals are the topic of 38 complaints about CosmicSlot Casino: 51% of the 75 with a topic. The most common withdrawal problem is “Withdrawal delay” (53% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.

Does CosmicSlot Casino resolve player complaints?

92% of the 75 complaints about CosmicSlot Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, CosmicSlot Casino is 308th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about CosmicSlot Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 86% of the rated reviews give four or five stars, and 10% give one or two.

How many complaints has CosmicSlot Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 7 complaints about CosmicSlot Casino. That is 46% fewer than in the 12 months before, when there were 13.

Where do CosmicSlot Casino’s players come from?

The countries named most often in complaints and reviews about CosmicSlot Casino are Germany (15%), Sweden (14%) and Australia (7.3%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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