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Trips Casino

Player complaints and reviews about Trips Casino, plus its operator (Trips Partners), licences and welcome offers.

tripscasino.com
Capture of the Trips Casino website

About

Trips Casino belongs to the Trips Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, German, French, Italian. 15 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars.

Trips Casino is listed in 9 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Player Intelligence

346 records

What players report about Trips Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

27

65% resolved, of those with a known outcome

Total reviews

319

Across all review sites

Player rating

4.33 / 5

Trustpilot 4.2 · AskGamblers 4.45

GEO markets

22

Countries stated on 55% of records

Trips Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Trips Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 27 complaints and 319 reviews about Trips Casino on 5 sites. In the 12 months to November 5, 2026, they filed 18 complaints and posted 226 reviews. Reviews are up 1,313% on the 12 months before (16).

The problem players report most often is “Withdrawal delay”: 42% of the 24 complaints with a labelled problem. Next come “Bonus winnings confiscated” (17%) and “Withdrawal refused” (13%). Complaints about “Withdrawal” make up 59% of those with a topic, against 29% across all brands.

Of the 26 complaints with a known outcome, 65% were resolved, against 59% across all brands. That puts Trips Casino 1,297th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 56%.

Reviewers give Trips Casino 4.29 out of 5 on average over 319 rated reviews, against 3.44 across all brands. 85% of the ratings are four or five stars, and 9.4% are one or two. The review sites’ own scores average 4.33 out of 5 across 2 sites. By that score, Trips Casino ranks 431st of 4,286 rated casinos. Reviewers most often praise “Games” (166 reviews), “Bonuses” (121 reviews) and “Customer support” (121 reviews). The most common criticism concerns “Bonuses” (43 reviews), “Customer support” (26 reviews) and “Withdrawals” (25 reviews).

The countries players state most often are Germany (28%), New Zealand (19%) and Australia (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Trips Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Customer support and payments lean positive, with reviewers frequently mentioning helpful assistance and quick transactions. Website usability and bonuses show a more balanced response, without a clear trend in either direction.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay42%10
  • Bonus winnings confiscated17%4
  • Withdrawal refused13%3
  • Account blocked4.2%1
  • Account closed4.2%1
  • Deposit not credited4.2%1
  • Verification delay4.2%1
  • Missing funds4.2%1
  • Other problems8.3%2
Share of the 24 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal59%16
  • Bonus15%4
  • Account7.4%2
  • Other7.4%2
  • Deposit3.7%1
  • KYC / verification3.7%1
  • Payments & refunds3.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved63%17
  • Unresolved33%9
  • Closed without an outcome3.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Trips Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Trips Casino against the market
MeasureTrips CasinoAll brands
Complaints resolved65%59%
Average review rating4.293.44
Complaints per 100 reviews8.526.4
Share of “Withdrawal” complaints59%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars67%214
  • 4 stars18%58
  • 3 stars5.3%17
  • 2 stars1.6%5
  • 1 star7.8%25
Share of 319 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games61%166
  • Bonuses44%121
  • Customer support44%121
  • Website & app36%99
  • Withdrawals31%85
  • Deposits & payment methods17%46
Share of the 274 reviews that name at least one aspect.reviews

Criticised

  • Bonuses16%43
  • Customer support9.5%26
  • Withdrawals9.1%25
  • Deposits & payment methods5.5%15
  • Website & app5.1%14
  • Games4.4%12
Share of the 274 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany28%52
  • New Zealand19%36
  • Australia14%26
  • Canada13%24
  • Norway5.3%10
  • Austria4.8%9
  • Switzerland2.6%5
  • Ireland2.6%5
  • Japan1.6%3
  • Russia1.6%3
  • Other countries8.5%16
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261660%1024.19
20251173%2144.34
20240–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1604.2 / 5
AskGamblers101484.45 / 5
Casino Guru1410–
latestcasinobonuses.bet21–
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Trips Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Trips Casino

Who owns Trips Casino?

Trips Casino is operated by Novatrix SRL and runs under the Trips Partners affiliate programme.

Is Trips Casino licensed?

Yes. Trips Casino holds a licence from Tobique Gaming Commission.

When was Trips Casino founded?

Trips Casino launched in 2024.

Which currencies does Trips Casino accept?

Currencies listed for Trips Casino: Euros, US dollars, Canadian dollars, Australian dollars, Norwegian kroner, New Zealand dollars, Japanese yen, Brazilian reals and 7 more. Its site is available in 5 languages: English, German, French, Italian and 1 more.

Which countries is Trips Casino available in?

Trips Casino is listed in 9 markets: Australia, Belgium, Canada, France, Germany, Italy, Japan, New Zealand and 1 more.

What do players say about Trips Casino?

Players have filed 27 complaints and written 319 reviews about Trips Casino. Players rate Trips Casino 4.33 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Trips Casino?

“Withdrawal delay” – 42% of the 24 complaints about Trips Casino with a labelled problem. Followed by “Bonus winnings confiscated” (17%) and “Withdrawal refused” (13%).

Do players report withdrawal problems at Trips Casino?

Withdrawals are the topic of 16 complaints about Trips Casino: 59% of the 27 with a topic. The most common withdrawal problem is “Withdrawal delay” (63% of them). Of the withdrawal complaints with a known outcome, 56% were resolved.

Does Trips Casino resolve player complaints?

65% of the 26 complaints about Trips Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Trips Casino is 1,297th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Trips Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 85% of the rated reviews give four or five stars, and 9.4% give one or two.

How many complaints has Trips Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 18 complaints about Trips Casino.

Where do Trips Casino’s players come from?

The countries named most often in complaints and reviews about Trips Casino are Germany (28%), New Zealand (19%) and Australia (14%).