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Jackpot Village Casino in United Kingdom

Player complaints and reviews about Jackpot Village Casino, plus its operator (Casimba Affiliates), licences and welcome offers.

jackpotvillage.com
Capture of the Jackpot Village Casino website

About

On the Jackpot Village Casino site for United Kingdom, we found 10 promotions.

Jackpot Village Casino belongs to the Casimba Affiliates affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Finnish, Norwegian, German. 7 account currencies are listed, including Euros, Canadian dollars, British pounds sterling, Norwegian kroner. We list 11 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. Usernamerequired
  2. Passwordrequired

Player complaints and reviews in United Kingdom

91 records

91 of the 174 records about Jackpot Village Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

8

88% resolved, of those with a known outcome

Total reviews

83

Across all review sites

Player rating

1.9 / 5

83 ratings by these players

Share of all records

52%

of 174 about Jackpot Village Casino

What players in United Kingdom say about Jackpot Village Casino

Players in United Kingdom have filed 8 complaints and written 83 reviews about Jackpot Village Casino. That is 52% of the 174 records about it from every market. Complaints make up 8.8% of their records, against 27% across all markets. Their reviews rate it 1.9 out of 5 on average (83 ratings), against 1.81 across all markets. 77% of their rated reviews give one or two stars; across all markets the share is 78%.

The most common problem in their complaints is “Withdrawal delay”: 50% of 8 complaints with a labelled problem (43% across all markets). 88% of their 8 complaints with a known outcome were resolved, against 68% across all markets. In the last 12 months: no complaints and 5 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Jackpot Village Casino in United Kingdom, or compare the market with another one.

United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records8.8%27%
Resolved, of complaints with a known outcome88%68%
Average review rating, out of 51.91.81
Reviews rated 1–2 stars77%78%
Withdrawal delay, of labelled complaints50%43%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal50%4
  • Bonus25%2
  • Account13%1
  • Technical13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Unresolved13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars17%14
  • 4 stars4.8%4
  • 3 stars1.2%1
  • 2 stars6%5
  • 1 star71%59
Share of 83 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals20%17
  • Games6%5
  • Deposits & payment methods3.6%3
  • Website & app3.6%3
  • KYC / verification2.4%2
  • Customer support2.4%2
Share of the 83 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals55%46
  • Customer support35%29
  • Account29%24
  • Trust & licence18%15
  • Fairness & RTP16%13
  • Bonuses14%12
Share of the 83 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–4–
20251–9–
20243–15–
20230–201.2
20220–17–
20210–12–
20204–6–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–83–
Casino Guru8––

Block 09

Latest complaints and reviews

The newest records about Jackpot Village Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Jackpot Village Casino in United Kingdom

What bonuses and promotions does Jackpot Village Casino run in United Kingdom?

We read 10 live offers for United Kingdom on the Jackpot Village Casino site itself.

How many complaints and reviews about Jackpot Village Casino come from players in United Kingdom?

91 of the 174 complaints and reviews about Jackpot Village Casino come from players in United Kingdom. Across all its markets, 47 complaints have a known outcome, and 68% of them were resolved.

Who owns Jackpot Village Casino?

Jackpot Village Casino is operated by White Hat Gaming Limited and runs under the Casimba Affiliates affiliate programme.

Is Jackpot Village Casino licensed?

Yes. Jackpot Village Casino holds a licence from Malta Gaming Authority.