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Casino profile

Spin and Win Casino

Player complaints and reviews about Spin and Win Casino, plus its operator (Rank Affiliates), licences and welcome offers.

spinandwin.com
Capture of the Spin and Win Casino website

About

Spin and Win Casino belongs to the Rank Affiliates affiliate programme. The site launched in 2011. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. 2 account currencies are listed: Euros, British pounds sterling. We list one welcome offer.

Spin and Win Casino is listed in one market, United Kingdom. The registration form for United Kingdom has 3 fields: e-mail, username and password.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

8 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Username
  3. Password

Sign in

  1. E-mail
  2. Password
  3. E-mail
  4. Username
  5. Password

Player Intelligence

329 records

What players report about Spin and Win Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

75% resolved, of those with a known outcome

Total reviews

321

Across all review sites

Player rating

2.08 / 5

Trustpilot 1.4 · AskGamblers 2.75

GEO markets

15

Countries stated on 85% of records

Spin and Win Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spin and Win Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 8 complaints and 321 reviews about Spin and Win Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 14 reviews. Reviews are down 36% on the 12 months before (22).

Reviewers give Spin and Win Casino 2.42 out of 5 on average over 318 rated reviews, against 3.44 across all brands. 34% of the ratings are four or five stars, and 59% are one or two. The review sites’ own scores average 2.08 out of 5 across 2 sites. By that score, Spin and Win Casino ranks 3,663rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (58 reviews), “Games” (51 reviews) and “Withdrawals” (25 reviews). The most common criticism concerns “Bonuses” (73 reviews), “Customer support” (66 reviews) and “Withdrawals” (66 reviews).

The countries players state most often are United Kingdom (88%), India (2.9%) and United States (2.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spin and Win Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017
Complaints count

Block 02

Complaint categories

  • Withdrawal63%5
  • Account13%1
  • Bonus13%1
  • Other13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved75%6
  • Unresolved25%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars25%80
  • 4 stars8.5%27
  • 3 stars6.9%22
  • 2 stars5%16
  • 1 star54%173
Share of 318 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support20%58
  • Games17%51
  • Withdrawals8.5%25
  • Bonuses7.5%22
  • Website & app7.5%22
  • VIP & loyalty3.1%9
Share of the 295 reviews that name at least one aspect.reviews

Criticised

  • Bonuses25%73
  • Customer support22%66
  • Withdrawals22%66
  • Fairness & RTP22%65
  • Trust & licence18%52
  • Website & app15%43
Share of the 295 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom88%246
  • India2.9%8
  • United States2.1%6
  • Australia1.1%3
  • Canada1.1%3
  • Germany0.7%2
  • Nigeria0.7%2
  • Pakistan0.7%2
  • South Africa0.7%2
  • Ecuador0.4%1
  • Other countries1.8%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–12–
20250–201.65
20240–331.36
20230–573.25
20220–271.67
20210–221.86
20200–373.66
20190–322.86
20180–411.96
20171–202.35
20165–11–
20150–3–
20142–3–
20130–3–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2781.4 / 5
AskGamblers3432.75 / 5
CasinoReviews5––

Block 11

Latest complaints and reviews

The newest records about Spin and Win Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Account closed

    Resolved
  • Complaint

    Withdrawal refused

    Unresolved
  • Complaint

    Bonus winnings confiscated

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Spin and Win Casino

Who owns Spin and Win Casino?

Spin and Win Casino is operated by Rank Interactive Gibraltar Limited Casinos and runs under the Rank Affiliates affiliate programme.

Is Spin and Win Casino licensed?

Yes. Spin and Win Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.

When was Spin and Win Casino founded?

Spin and Win Casino launched in 2011.

Which currencies does Spin and Win Casino accept?

Currencies listed for Spin and Win Casino: Euros, British pounds sterling. Its site is available in one language: English.

What welcome bonuses does Spin and Win Casino offer?

One welcome offer is listed for Spin and Win Casino. The first on the list is “200 Free Spins at Spin and Win Casino”.

Which countries is Spin and Win Casino available in?

Spin and Win Casino is listed in 1 market: United Kingdom.

What does Spin and Win Casino ask for at registration in United Kingdom?

The Spin and Win Casino registration form for United Kingdom has 3 fields: e-mail, username, password.

What do players say about Spin and Win Casino?

Players have filed 8 complaints and written 321 reviews about Spin and Win Casino. Players rate Spin and Win Casino 2.08 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Spin and Win Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 34% of the rated reviews give four or five stars, and 59% give one or two.

Where do Spin and Win Casino’s players come from?

The countries named most often in complaints and reviews about Spin and Win Casino are United Kingdom (88%), India (2.9%) and United States (2.1%).