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Casino profile

Cash Arcade Casino

Player complaints and reviews about Cash Arcade Casino, plus its operator (Jumpman Affiliates), licences and welcome offers.

casharcade.com
Capture of the Cash Arcade Casino website

About

Cash Arcade Casino belongs to the Jumpman Affiliates affiliate programme. The site launched in 2019. It holds licences from Alderney Gambling Control Commission, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list 2 welcome offers.

Cash Arcade Casino is listed in 2 markets: United Kingdom and Austria.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

27 records

What players report about Cash Arcade Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

60% resolved, of those with a known outcome

Total reviews

22

Across all review sites

Player rating

1.75 / 5

Trustpilot 1.9 · AskGamblers 1.6

GEO markets

5

Countries stated on 67% of records

Cash Arcade Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cash Arcade Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 5 complaints and 22 reviews about Cash Arcade Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

Reviewers give Cash Arcade Casino 1.73 out of 5 on average over 22 rated reviews, against 3.44 across all brands. 18% of the ratings are four or five stars, and 77% are one or two. The review sites’ own scores average 1.75 out of 5 across 2 sites. By that score, Cash Arcade Casino ranks 3,914th of 4,286 rated casinos. Reviewers most often praise “Games” (6 reviews). The most common criticism concerns “Customer support” (11 reviews), “Withdrawals” (10 reviews) and “KYC / verification” (5 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Cash Arcade Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022
Complaints count

Block 02

Complaint categories

  • Withdrawal80%4
  • Responsible gambling20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved60%3
  • Unresolved40%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2019202020212022202320242025
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars14%3
  • 4 stars4.5%1
  • 3 stars4.5%1
  • 1 star77%17
Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games29%6
  • Bonuses9.5%2
  • KYC / verification9.5%2
  • Website & app9.5%2
  • Customer support9.5%2
  • VIP & loyalty4.8%1
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Customer support52%11
  • Withdrawals48%10
  • KYC / verification24%5
  • Bonuses14%3
  • Games14%3
  • Website & app14%3
Share of the 21 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2019202020212022202320242025
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom78%14
  • Germany5.6%1
  • Ireland5.6%1
  • Ukraine5.6%1
  • United States5.6%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20250–1–
20240–3–
20230–3–
20222–9–
20210–5–
20203–0–
20190–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–161.9 / 5
AskGamblers251.6 / 5
Casino Guru11–
CasinoReviews2––

Block 11

Latest complaints and reviews

The newest records about Cash Arcade Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Self-exclusion

    Unresolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Winnings voided

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Cash Arcade Casino

Who owns Cash Arcade Casino?

Cash Arcade Casino is operated by Jumpman Gaming Limited and runs under the Jumpman Affiliates affiliate programme.

Is Cash Arcade Casino licensed?

Yes. Cash Arcade Casino holds 2 licences: Alderney Gambling Control Commission, UK Gambling Commission.

When was Cash Arcade Casino founded?

Cash Arcade Casino launched in 2019.

Which currencies does Cash Arcade Casino accept?

The one currency listed for Cash Arcade Casino is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does Cash Arcade Casino offer?

2 welcome offers are listed for Cash Arcade Casino. The first on the list is “5 Bonus Spins at Cash Arcade Casino”.

Which countries is Cash Arcade Casino available in?

Cash Arcade Casino is listed in 2 markets: Austria, United Kingdom.

What do players say about Cash Arcade Casino?

Players have filed 5 complaints and written 22 reviews about Cash Arcade Casino. Players rate Cash Arcade Casino 1.75 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Cash Arcade Casino?

Praised most: “Games”. Criticised most: “Customer support”, “Withdrawals” and “KYC / verification”. 18% of the rated reviews give four or five stars, and 77% give one or two.