Casino profile

Jackpot247 Casino

Player complaints and reviews about Jackpot247 Casino, plus its operator (Betsson Group Affiliates), licences and welcome offers.

jackpot247.com

Capture of the Jackpot247 Casino website

About

Jackpot247 Casino belongs to the Betsson Group Affiliates affiliate programme. The site launched in 2011. It holds a licence from Malta Gaming Authority. The interface is in English. 5 account currencies are listed, including British pounds sterling, Euros, US dollars, Norwegian kroner.

Jackpot247 Casino is listed in 2 markets: Canada and United Kingdom.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Player Intelligence

57 records

What players report about Jackpot247 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

91% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.08 / 5

AskGamblers 1.05 · Trustpilot 3.1

GEO markets

Countries stated on 30% of records

Jackpot247 Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jackpot247 Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 34 complaints and 23 reviews about Jackpot247 Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 52% of the 27 complaints with a labelled problem. Next come “Documents rejected or requested again” (15%) and “Bonus winnings confiscated” (7.4%). Complaints about “Withdrawal” make up 68% of those with a topic, against 29% across all brands.

Of the 34 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts Jackpot247 Casino 347th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.

Reviewers give Jackpot247 Casino 1.35 out of 5 on average over 20 rated reviews, against 3.44 across all brands. 15% of the ratings are four or five stars, and 85% are one or two. The review sites’ own scores average 2.08 out of 5 across 2 sites. By that score, Jackpot247 Casino ranks 3,663rd of 4,286 rated casinos. The most common criticism concerns “Trust & licence” (8 reviews), “Withdrawals” (7 reviews) and “Fairness & RTP” (5 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jackpot247 Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201420152016201720182019202020212022

Complaints count

Period	Value
2014	9
2015	16
2016	3
2017	2
2018	2
2019	1
2020	0
2021	0
2022	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay52%14
Documents rejected or requested again15%4
Bonus winnings confiscated7.4%2
Withdrawal refused7.4%2
Wagering terms3.7%1
Verification delay3.7%1
Missing funds3.7%1
Refund3.7%1
Other problems3.7%1

Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal68%23
KYC / verification15%5
Bonus8.8%3
Payments & refunds5.9%2
Technical2.9%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved91%31
Unresolved8.8%3

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Jackpot247 Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Jackpot247 Casino against the market
Measure	Jackpot247 Casino	All brands
Complaints resolved	91%	59%
Average review rating	1.35	3.44
Complaints per 100 reviews	147.8	26.4
Share of “Withdrawal” complaints	68%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20132014201520162017201820192020

Reviews count

Period	Value
2013	2
2014	1
2015	2
2016	4
2017	1
2018	7
2019	3
2020	3

Block 07

Review stars

How the rated reviews split by star.

5 stars5%1
4 stars10%2
2 stars5%1
1 star80%16

Share of 20 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Bonuses5%1
Fairness & RTP5%1
KYC / verification5%1
Trust & licence5%1
Withdrawals5%1

Share of the 20 reviews that name at least one aspect.reviews

Criticised

Trust & licence40%8
Withdrawals35%7
Fairness & RTP25%5
Bonuses20%4
Games20%4
Customer support20%4

Share of the 20 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

0.5

0.75

0.5

1.36

3.33

201520162017201820192020

Rating history

Period	Value
2015	0.5
2016	0.75
2017	0.5
2018	1.36
2019	1
2020	3.33

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom94%16
Canada5.9%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2022	1	–	0	–
2020	0	–	3	–
2019	1	–	3	–
2018	2	–	7	–
2017	2	–	1	–
2016	3	–	4	–
2015	16	100%	2	–
2014	9	–	1	–
2013	0	–	2	–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	32	13	1.05 / 5
Trustpilot	–	10	3.1 / 5
Casino Guru	1	–	–
CasinoReviews	1	–	–

Block 13

Latest complaints and reviews

The newest records about Jackpot247 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintFeb 7, 2022
Verification delay
Unresolved
Canada · Casino Guru
ReviewSep 22, 2020
5.0 of 5 stars
United Kingdom · Trustpilot
ReviewApr 17, 2020
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewApr 12, 2020
4.0 of 5 stars
United Kingdom · Trustpilot
ComplaintAug 14, 2017
Bonus winnings confiscated
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers, Trustpilot.

Questions about Jackpot247 Casino

Who owns Jackpot247 Casino?

Jackpot247 Casino is operated by NetPlay Malta Limited and runs under the Betsson Group Affiliates affiliate programme.

Is Jackpot247 Casino licensed?

Yes. Jackpot247 Casino holds a licence from Malta Gaming Authority.

When was Jackpot247 Casino founded?

Jackpot247 Casino launched in 2011.

Which currencies does Jackpot247 Casino accept?

Currencies listed for Jackpot247 Casino: British pounds sterling, Euros, US dollars, Norwegian kroner, Canadian dollars. Its site is available in one language: English.

Which countries is Jackpot247 Casino available in?

Jackpot247 Casino is listed in 2 markets: Canada, United Kingdom.

What do players say about Jackpot247 Casino?

Players have filed 34 complaints and written 23 reviews about Jackpot247 Casino. Players rate Jackpot247 Casino 2.08 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Jackpot247 Casino?

“Withdrawal delay” – 52% of the 27 complaints about Jackpot247 Casino with a labelled problem. Followed by “Documents rejected or requested again” (15%) and “Bonus winnings confiscated” (7.4%).

Do players report withdrawal problems at Jackpot247 Casino?

Withdrawals are the topic of 23 complaints about Jackpot247 Casino: 68% of the 34 with a topic. The most common withdrawal problem is “Withdrawal delay” (61% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.

Does Jackpot247 Casino resolve player complaints?

91% of the 34 complaints about Jackpot247 Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Jackpot247 Casino is 347th. Open complaints and complaints closed without an outcome are left out.