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Casino profile

Jackpot Village Casino in Canada

Player complaints and reviews about Jackpot Village Casino, plus its operator (Casimba Affiliates), licences and welcome offers.

jackpotvillage.com
Capture of the Jackpot Village Casino website

About

On the Jackpot Village Casino site for Canada, we found 9 promotions.

Jackpot Village Casino belongs to the Casimba Affiliates affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Finnish, Norwegian, German. 7 account currencies are listed, including Euros, Canadian dollars, British pounds sterling, Norwegian kroner. We list 11 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Canada

15 records

15 of the 174 records about Jackpot Village Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

60% resolved, of those with a known outcome

Total reviews

10

Across all review sites

Player rating

1.1 / 5

10 ratings by these players

Share of all records

8.6%

of 174 about Jackpot Village Casino

What players in Canada say about Jackpot Village Casino

Players in Canada have filed 5 complaints and written 10 reviews about Jackpot Village Casino. That is 8.6% of the 174 records about it from every market. Complaints make up 33% of their records, against 27% across all markets. Their reviews rate it 1.1 out of 5 on average (10 ratings), against 1.81 across all markets. 100% of their rated reviews give one or two stars; across all markets the share is 78%.

The most common problem in their complaints is “Withdrawal delay”: 40% of 5 complaints with a labelled problem (43% across all markets). 60% of their 5 complaints with a known outcome were resolved, against 68% across all markets.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Jackpot Village Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records33%27%
Resolved, of complaints with a known outcome60%68%
Average review rating, out of 51.11.81
Reviews rated 1–2 stars100%78%
Withdrawal delay, of labelled complaints40%43%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023
Complaints count

Block 02

Complaint categories

  • Withdrawal40%2
  • Account20%1
  • Bonus20%1
  • KYC / verification20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved60%3
  • Unresolved40%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2021202220232024
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20240–1–
20231–3–
20220–1–
20213–5–
20201–0–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–10–
Casino Guru4––
AskGamblers1––

Block 07

Latest complaints and reviews

The newest records about Jackpot Village Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

  • Complaint

    Verification delay

    Unresolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Jackpot Village Casino in Canada

What bonuses and promotions does Jackpot Village Casino run in Canada?

We read 9 live offers for Canada on the Jackpot Village Casino site itself.

How many complaints and reviews about Jackpot Village Casino come from players in Canada?

15 of the 174 complaints and reviews about Jackpot Village Casino come from players in Canada. Across all its markets, 47 complaints have a known outcome, and 68% of them were resolved.

Who owns Jackpot Village Casino?

Jackpot Village Casino is operated by White Hat Gaming Limited and runs under the Casimba Affiliates affiliate programme.

Is Jackpot Village Casino licensed?

Yes. Jackpot Village Casino holds a licence from Malta Gaming Authority.