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Casino profile

SpinRider Casino

Player complaints and reviews about SpinRider Casino, plus its operator (Casimba Affiliates), licences and welcome offers.

spinrider.com

About

SpinRider Casino belongs to the Casimba Affiliates affiliate programme. The site launched in 2018. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Finnish, German, Norwegian. 8 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, Norwegian kroner. We list 5 welcome offers.

SpinRider Casino is listed in 7 markets, among them Canada, Germany, United Kingdom and New Zealand. On the SpinRider Casino site for Canada, we found 3 promotions.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

55 records

What players report about SpinRider Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

20

75% resolved, of those with a known outcome

Total reviews

35

Across all review sites

Player rating

3.0 / 5

AskGamblers 3.8 · Trustpilot 2.2

GEO markets

6

Countries stated on 38% of records

SpinRider Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about SpinRider Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 20 complaints and 35 reviews about SpinRider Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

The problem players report most often is “Withdrawal delay”: 44% of the 16 complaints with a labelled problem. Next come “Bonus winnings confiscated” (31%) and “Self-exclusion” (13%). Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.

Of the 20 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts SpinRider Casino 996th of 1,917 casinos with at least 10 such complaints.

Reviewers give SpinRider Casino 3.39 out of 5 on average over 35 rated reviews, against 3.44 across all brands. 60% of the ratings are four or five stars, and 34% are one or two. The review sites’ own scores average 3.0 out of 5 across 2 sites. By that score, SpinRider Casino ranks 2,421st of 4,286 rated casinos. Reviewers most often praise “Games” (22 reviews), “Bonuses” (14 reviews) and “Customer support” (13 reviews). The most common criticism concerns “Withdrawals” (15 reviews), “Bonuses” (8 reviews) and “KYC / verification” (5 reviews).

The countries players state most often are United Kingdom (62%), Germany (14%) and Finland (9.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about SpinRider Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20182019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay44%7
  • Bonus winnings confiscated31%5
  • Self-exclusion13%2
  • Deposit refund6.3%1
  • Withdrawal limits6.3%1
Share of the 16 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%8
  • Bonus25%5
  • Other10%2
  • Payments & refunds10%2
  • Responsible gambling10%2
  • Deposit5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%15
  • Unresolved25%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

SpinRider Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

SpinRider Casino against the market
MeasureSpinRider CasinoAll brands
Complaints resolved75%59%
Average review rating3.393.44
Complaints per 100 reviews57.126.4
Share of “Withdrawal” complaints40%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20182019202020212022202320242025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars49%17
  • 4 stars11%4
  • 3 stars5.7%2
  • 2 stars8.6%3
  • 1 star26%9
Share of 35 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games63%22
  • Bonuses40%14
  • Customer support37%13
  • Withdrawals37%13
  • Website & app31%11
  • KYC / verification14%5
Share of the 35 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals43%15
  • Bonuses23%8
  • KYC / verification14%5
  • Customer support11%4
  • Account8.6%3
  • Fairness & RTP8.6%3
Share of the 35 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20182019202020212022202320242025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom62%13
  • Germany14%3
  • Finland9.5%2
  • Netherlands4.8%1
  • Norway4.8%1
  • Sweden4.8%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20251–3–
20241–2–
20230–1–
20221–6–
20211–2–
20204–1–
20194–2–
20188–18–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers14243.8 / 5
Trustpilot–92.2 / 5
Casino Guru32–
CasinoReviews3––

Block 13

Latest complaints and reviews

The newest records about SpinRider Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Finland · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about SpinRider Casino

Who owns SpinRider Casino?

SpinRider Casino is operated by White Hat Gaming Limited and runs under the Casimba Affiliates affiliate programme.

Is SpinRider Casino licensed?

Yes. SpinRider Casino holds a licence from Malta Gaming Authority.

When was SpinRider Casino founded?

SpinRider Casino launched in 2018.

Which currencies does SpinRider Casino accept?

Currencies listed for SpinRider Casino: Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, Brazilian reals, Indian rupees, US dollars. Its site is available in 4 languages: English, Finnish, German, Norwegian.

What welcome bonuses does SpinRider Casino offer?

5 welcome offers are listed for SpinRider Casino. The first on the list is “100% up to €3000 + 50 Bonus Spins, 1st Deposit Bonus at SpinRider Casino”, with a 35× wagering requirement.

Which countries is SpinRider Casino available in?

SpinRider Casino is listed in 7 markets: Canada, Finland, Germany, India, New Zealand, Norway, United Kingdom.

What bonuses and promotions does SpinRider Casino run in Canada?

We read 3 live offers for Canada on the SpinRider Casino site itself.

What do players say about SpinRider Casino?

Players have filed 20 complaints and written 35 reviews about SpinRider Casino. Players rate SpinRider Casino 3.0 out of 5 on average across the 2 sites that publish one.

What do players complain about most at SpinRider Casino?

“Withdrawal delay” – 44% of the 16 complaints about SpinRider Casino with a labelled problem. Followed by “Bonus winnings confiscated” (31%) and “Self-exclusion” (13%).

Do players report withdrawal problems at SpinRider Casino?

Withdrawals are the topic of 8 complaints about SpinRider Casino: 40% of the 20 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them).

Does SpinRider Casino resolve player complaints?

75% of the 20 complaints about SpinRider Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, SpinRider Casino is 996th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about SpinRider Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “KYC / verification”. 60% of the rated reviews give four or five stars, and 34% give one or two.

How many complaints has SpinRider Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about SpinRider Casino.

Where do SpinRider Casino’s players come from?

The countries named most often in complaints and reviews about SpinRider Casino are United Kingdom (62%), Germany (14%) and Finland (9.5%).