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Casino Intense

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casino Intense and its operator (SterPlay Holding Ltd.).

casinointense.com
casinointense.com

Profile

Website
casinointense.com
Established
2019
Operator
SterPlay Holding Ltd.affiliate programme
Company
SterPlay Holding Ltd.
Licences
Not on file
Languages
  • English
  • French
  • German
  • Italian
  • Spanish
Currencies
  • Canadian dollars
  • US dollars
  • Euros
  • British pounds sterling
  • Australian dollars

About

Casino Intense is an online casino operating under the SterPlay Holding Ltd. affiliate programme. The site launched in 2019. The interface is available in 5 languages, among them English, French, German, Italian. Accounts can be held in 5 currencies — Canadian dollars, US dollars, Euros, British pounds sterling. Our database holds 3 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

105 records

What players report about Casino Intense on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

72

83% resolved, of those with a known outcome

Total reviews

33

Across all review sites

Player rating

2.1 / 5

Trustpilot 2.1

GEO markets

22

Countries stated on 82% of records

AI-generated summary of player reviews

Customer support and the game selection generally impress players, with positive feedback outweighing concerns. Payments, however, appear to be a point of frustration for some users based on the reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal54%38
  • Account21%15
  • Responsible gambling10%7
  • Technical5.7%4
  • Deposit4.3%3
  • KYC / verification2.9%2
  • Bonus1.4%1
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved83%60
  • Unresolved17%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot.