200% up to €7500, Welcome Bonus at Instant Casino
- Bonus
- 200%
- Max bonus
- €7500
- Min deposit
- €20
- Wagering
- Non-standard
- Max bet
- €5
Casino profile
Instant Casino in United Kingdom
Player complaints and reviews about Instant Casino, plus its operator (Diversum Partners), licences and welcome offers.
instantcasino.com
Profile
- Website
- instantcasino.com
- Established
- 2024
- Operator
- Diversum Partnersaffiliate programme
- Company
- SIMBA N.V.
- Languages
- English
- Finnish
- French
- Norwegian
- German
- Italian
- Portuguese
- Polish
- Japanese
- Indonesian
- Arabic
- Korean
- Chinese
- Thai
- Greek
- Malaysian
- Filipino
- Currencies
- Euros
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- ADA
- TRON
- Ripple
About
On the Instant Casino site for United Kingdom, we found 3 cashback offers and 1 tournament.
Instant Casino belongs to the Diversum Partners affiliate programme. The site launched in 2024. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 17 languages, including English, Finnish, French, Norwegian. 9 account currencies are listed, including Euros, Bitcoin, Bitcoin Cash, Ethereum. We list one welcome offer.
Markets
This brand is listed in 15 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Promotions
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
DEPOSIT & PLAY
DEPOSIT & PLAY Make a minimum deposit of €20 and play any of your favourite casino games or wager on any sports.
RECEIVE CASHBACK BONUS
RECEIVE CASHBACK BONUS The cashback is calculated based on your net losses from Monday 00:00 UTC to Sunday 23:59 UTC. Your bonus must be claimed by the following Sunday at 23:59 UTC.
CASHBACK EXAMPLE
CASHBACK EXAMPLE For example, you get unlucky and you lose €500. At the beginning of the week, you can claim €50 back in cash (€500 x 10% = €50)
Tournaments
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Instant Slot Rush
Simply sign up, deposit, and play to experience top-tier gaming. Level up from Newbie to Champion and beyond! Started 54/5K 21h : 5m Started Instant Live Weekend €5,000 175/5K 2d : 21h Gathering 15/5K 21h : 5m Finished 93/5K 0m : 0s Finished Midweek Slot Special 🎰 € 2,500 159/10K 0m : 0s
Player complaints and reviews in United Kingdom
191 records
191 of the 1,345 records about Instant Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.
Total complaints
14
79% resolved, of those with a known outcome
Total reviews
177
Across all review sites
Player rating
2.19 / 5
177 ratings by these players
Share of all records
14%
of 1,345 about Instant Casino
What players in United Kingdom say about Instant Casino
Players in United Kingdom have filed 14 complaints and written 177 reviews about Instant Casino. That is 14% of the 1,345 records about it from every market. Complaints make up 7.3% of their records, against 12% across all markets. Their reviews rate it 2.19 out of 5 on average (177 ratings), against 2.08 across all markets. 64% of their rated reviews give one or two stars; across all markets the share is 67%.
The most common problem in their complaints is “Withdrawal delay”: 36% of 14 complaints with a labelled problem (43% across all markets). Compared with all markets, players here raise “Self-exclusion” more often: 21% of their labelled complaints against 8.9%. 79% of their 14 complaints with a known outcome were resolved, against 78% across all markets. In the last 12 months: no complaints and 3 reviews.
A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Instant Casino in United Kingdom, or compare the market with another one.
| Figure | United Kingdom | All markets |
|---|---|---|
| Complaints among all records | 7.3% | 12% |
| Resolved, of complaints with a known outcome | 79% | 78% |
| Average review rating, out of 5 | 2.19 | 2.08 |
| Reviews rated 1–2 stars | 64% | 67% |
| Withdrawal delay, of labelled complaints | 36% | 43% |
| Self-exclusion, of labelled complaints | 21% | 8.9% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
11
20242025
| Period | Value |
|---|---|
| 2024 | 11 |
| 2025 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay36%5
- Self-exclusion21%3
- Withdrawal refused14%2
- Deposit not credited7.1%1
- Documents rejected or requested again7.1%1
- Support not responding7.1%1
- Game malfunction7.1%1
Block 03
Complaint categories
- Withdrawal50%7
- Responsible gambling21%3
- Deposit7.1%1
- KYC / verification7.1%1
- Customer support7.1%1
- Technical7.1%1
Block 04
Complaint status
- Resolved79%11
- Unresolved21%3
Block 05
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
125
20242025
| Period | Value |
|---|---|
| 2024 | 125 |
| 2025 | 52 |
Block 06
Review stars
How the rated reviews split by star.
- 5 stars15%26
- 4 stars12%21
- 3 stars9%16
- 2 stars6.2%11
- 1 star58%103
Block 07
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals21%36
- Games10%18
- Bonuses7.6%13
- Deposits & payment methods5.2%9
- Website & app5.2%9
- Fairness & RTP4.7%8
Criticised
- Customer support37%63
- Withdrawals33%57
- Account17%29
- Deposits & payment methods16%27
- Trust & licence15%25
- KYC / verification10%18
Block 08
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.31
2.06
20242025
| Period | Value |
|---|---|
| 2024 | 2.31 |
| 2025 | 2.06 |
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2025 | 3 | – | 52 | 1.98 |
| 2024 | 11 | 73% | 125 | 2.27 |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 177 | – |
| Casino Guru | 14 | – | – |
Block 11
Latest complaints and reviews
The newest records about Instant Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Deposit not credited
ResolvedUnited Kingdom · Casino Guru
- Complaint
Withdrawal delay
ResolvedUnited Kingdom · Casino Guru
- Complaint
Withdrawal refused
ResolvedUnited Kingdom · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about Instant Casino in United Kingdom
What bonuses and promotions does Instant Casino run in United Kingdom?
We read 3 live offers for United Kingdom on the Instant Casino site itself.
Does Instant Casino run tournaments in United Kingdom?
Yes. The Instant Casino site for United Kingdom lists 1 tournament.
How many complaints and reviews about Instant Casino come from players in United Kingdom?
191 of the 1,345 complaints and reviews about Instant Casino come from players in United Kingdom. Across all its markets, 162 complaints have a known outcome, and 78% of them were resolved.
Who owns Instant Casino?
Instant Casino is operated by SIMBA N.V. and runs under the Diversum Partners affiliate programme.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Instant Casino, and ones players rate about the same.
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Casinos under the same licences
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Rated alike by players
Casinos whose player rating is closest to that of Instant Casino.
