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Samba Slots Casino

Player complaints and reviews about Samba Slots Casino, plus its operator (Diversum Partners), licences and welcome offers.

sambaslots.com
Capture of the Samba Slots Casino website

About

Samba Slots Casino belongs to the Diversum Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, German, Portuguese, French. 7 account currencies are listed, including Euros, Bitcoin, Ethereum, Tether. We list 2 welcome offers.

Samba Slots Casino is listed in 6 markets, among them Canada, Germany, France and Belgium. On the Samba Slots Casino site for Germany, we found 6 promotions. The registration form for Germany has 3 fields: e-mail, password and repeat password.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Repeat password

Sign in

  1. E-mail
  2. Password

Player Intelligence

199 records

What players report about Samba Slots Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

81% resolved, of those with a known outcome

Total reviews

173

Across all review sites

Player rating

1.55 / 5

Trustpilot 2.6 · AskGamblers 0.5

GEO markets

30

Countries stated on 97% of records

Samba Slots Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Samba Slots Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 26 complaints and 173 reviews about Samba Slots Casino on 4 sites. In the 12 months to November 5, 2026, they filed 15 complaints and posted 25 reviews. That is 50% more complaints than in the 12 months before (10). Reviews are down 83% on the 12 months before (148). The average review rating fell from 2.99 to 1.74 out of 5 year on year. Of the complaints with a known outcome, 73% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Account closed”: 27% of the 26 complaints with a labelled problem. Next come “Withdrawal delay” (15%) and “Withdrawal refused” (15%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.

Of the 26 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Samba Slots Casino 802nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.

Reviewers give Samba Slots Casino 2.81 out of 5 on average over 173 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 47% are one or two. The review sites’ own scores average 1.55 out of 5 across 2 sites. By that score, Samba Slots Casino ranks 4,019th of 4,286 rated casinos. Reviewers most often praise “Games” (54 reviews), “Withdrawals” (45 reviews) and “VIP & loyalty” (22 reviews). The most common criticism concerns “Withdrawals” (46 reviews), “Customer support” (37 reviews) and “Account” (25 reviews).

The countries players state most often are Netherlands (16%), France (11%) and Canada (9.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,905 brands Player Intelligence tracks.

Ask the AI analyst about Samba Slots Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked the account closure and confiscation of funds after losses, which left them feeling frustrated and cheated.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed27%7
  • Withdrawal delay15%4
  • Withdrawal refused15%4
  • Winnings voided15%4
  • Account blocked7.7%2
  • Bonus winnings confiscated3.8%1
  • Wagering terms3.8%1
  • Documents rejected or requested again3.8%1
  • Other problems7.7%2
Share of the 26 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal46%12
  • Account35%9
  • Bonus7.7%2
  • KYC / verification3.8%1
  • Other3.8%1
  • Responsible gambling3.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved81%21
  • Unresolved19%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Samba Slots Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Samba Slots Casino against the market
MeasureSamba Slots CasinoAll brands
Complaints resolved81%59%
Average review rating2.813.44
Complaints per 100 reviews1526.4
Share of “Withdrawal” complaints46%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars29%51
  • 4 stars12%21
  • 3 stars12%20
  • 2 stars3.5%6
  • 1 star43%75
Share of 173 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games32%54
  • Withdrawals27%45
  • VIP & loyalty13%22
  • Bonuses13%21
  • Website & app11%19
  • Sportsbook9.5%16
Share of the 168 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals27%46
  • Customer support22%37
  • Account15%25
  • Trust & licence14%24
  • Bonuses9.5%16
  • Website & app9.5%16
Share of the 168 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands16%32
  • France11%22
  • Canada9.8%19
  • United States9.8%19
  • Australia8.2%16
  • Sweden7.2%14
  • Germany6.2%12
  • United Kingdom6.2%12
  • Spain3.1%6
  • Italy2.6%5
  • Other countries19%37
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261369%17–
202512100%1542.92
20240–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1672.6 / 5
Casino Guru225–
AskGamblers310.5 / 5
LCB1––

Block 13

Latest complaints and reviews

The newest records about Samba Slots Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Latvia · Casino Guru

  • Review

    1.0 of 5 stars

    Thailand · Trustpilot

  • Complaint

    Account closed

    Resolved

    Italy · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Poland · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Samba Slots Casino

Who owns Samba Slots Casino?

Samba Slots Casino is operated by SIMBA N.V. and runs under the Diversum Partners affiliate programme.

Is Samba Slots Casino licensed?

Yes. Samba Slots Casino holds a licence from Curacao Gaming Control Board.

When was Samba Slots Casino founded?

Samba Slots Casino launched in 2025.

Which currencies does Samba Slots Casino accept?

Currencies listed for Samba Slots Casino: Euros, Bitcoin, Ethereum, Tether, Litecoin, Ripple, Canadian dollars. Its site is available in 5 languages: English, German, Portuguese, French and 1 more.

What welcome bonuses does Samba Slots Casino offer?

2 welcome offers are listed for Samba Slots Casino. The first on the list is “200% up to €5000 + 50 Free Spins at Samba Slots Casino”, with a 30× wagering requirement.

Which countries is Samba Slots Casino available in?

Samba Slots Casino is listed in 6 markets: Belgium, Canada, France, Germany, Portugal, Spain.

What bonuses and promotions does Samba Slots Casino run in Germany?

We read 6 live offers for Germany on the Samba Slots Casino site itself.

What does Samba Slots Casino ask for at registration in Germany?

The Samba Slots Casino registration form for Germany has 3 fields: e-mail, password, repeat password.

What do players say about Samba Slots Casino?

Players have filed 26 complaints and written 173 reviews about Samba Slots Casino. Players rate Samba Slots Casino 1.55 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Samba Slots Casino?

“Account closed” – 27% of the 26 complaints about Samba Slots Casino with a labelled problem. Followed by “Withdrawal delay” (15%) and “Withdrawal refused” (15%).

Do players report withdrawal problems at Samba Slots Casino?

Withdrawals are the topic of 12 complaints about Samba Slots Casino: 46% of the 26 with a topic. The most common withdrawal problem is “Withdrawal delay” (33% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.

Does Samba Slots Casino resolve player complaints?

81% of the 26 complaints about Samba Slots Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Samba Slots Casino is 802nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Samba Slots Casino?

Praised most: “Games”, “Withdrawals” and “VIP & loyalty”. Criticised most: “Withdrawals”, “Customer support” and “Account”. 42% of the rated reviews give four or five stars, and 47% give one or two.

How many complaints has Samba Slots Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 15 complaints about Samba Slots Casino. That is 50% more than in the 12 months before, when there were 10.

Where do Samba Slots Casino’s players come from?

The countries named most often in complaints and reviews about Samba Slots Casino are Netherlands (16%), France (11%) and Canada (9.8%).