igamingcpo.com

Casino profile

NordicBet Casino

Player complaints and reviews about NordicBet Casino, plus its operator (Betsson Group Affiliates), licences and welcome offers.

nordicbet.com
Capture of the NordicBet Casino website

About

NordicBet Casino belongs to the Betsson Group Affiliates affiliate programme. The site launched in 2002. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority. The interface is available in 3 languages: English, Swedish, Danish. 9 account currencies are listed, including Canadian dollars, Swiss francs, Czech Republic korunas, Euros. We list 4 welcome offers.

NordicBet Casino is listed in 5 markets, among them Canada, United Kingdom, Switzerland and Czechia.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

520 records

What players report about NordicBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

24

75% resolved, of those with a known outcome

Total reviews

496

Across all review sites

Player rating

2.43 / 5

Trustpilot 1.8 · AskGamblers 3.05

GEO markets

16

Countries stated on 90% of records

NordicBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about NordicBet Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 24 complaints and 496 reviews about NordicBet Casino on 6 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 29 reviews. Reviews are up 16% on the 12 months before (25). The average review rating rose from 1.24 to 1.93 out of 5 year on year.

The problem players report most often is “Bonus winnings confiscated”: 22% of the 23 complaints with a labelled problem. Next come “Account blocked” (17%) and “Account closed” (8.7%). Complaints about “Account” make up 33% of those with a topic, against 15% across all brands.

Of the 24 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts NordicBet Casino 996th of 1,917 casinos with at least 10 such complaints.

Reviewers give NordicBet Casino 1.75 out of 5 on average over 481 rated reviews, against 3.44 across all brands. 18% of the ratings are four or five stars, and 80% are one or two. The review sites’ own scores average 2.43 out of 5 across 2 sites. By that score, NordicBet Casino ranks 3,263rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (61 reviews), “Customer support” (41 reviews) and “Bonuses” (33 reviews). The most common criticism concerns “Withdrawals” (170 reviews), “Customer support” (128 reviews) and “KYC / verification” (92 reviews).

The countries players state most often are Denmark (84%), Finland (4.9%) and Sweden (4.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about NordicBet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated22%5
  • Account blocked17%4
  • Account closed8.7%2
  • Documents rejected or requested again8.7%2
  • Account not closed on request4.3%1
  • Registration4.3%1
  • Deposit refund4.3%1
  • Verification delay4.3%1
  • Other problems26%6
Share of the 23 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account33%8
  • Bonus25%6
  • KYC / verification13%3
  • Withdrawal13%3
  • Responsible gambling8.3%2
  • Deposit4.2%1
  • Payments & refunds4.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%18
  • Unresolved25%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

NordicBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

NordicBet Casino against the market
MeasureNordicBet CasinoAll brands
Complaints resolved75%59%
Average review rating1.753.44
Complaints per 100 reviews4.826.4
Share of “Account” complaints33%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars14%67
  • 4 stars4.4%21
  • 3 stars1.5%7
  • 2 stars4.6%22
  • 1 star76%364
Share of 481 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals13%61
  • Customer support8.5%41
  • Bonuses6.8%33
  • Games6.4%31
  • Sportsbook4.7%23
  • Website & app4.1%20
Share of the 485 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals35%170
  • Customer support26%128
  • KYC / verification19%92
  • Bonuses19%91
  • Trust & licence13%63
  • Sportsbook13%61
Share of the 485 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201220132014201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Denmark84%393
  • Finland4.9%23
  • Sweden4.7%22
  • Norway2.6%12
  • Canada0.6%3
  • Italy0.4%2
  • Malta0.4%2
  • Argentina0.2%1
  • Germany0.2%1
  • Spain0.2%1
  • Other countries1.3%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–241.79
20252–241.4
20244–541.83
20230–661.58
20222–461.17
20217–451.92
20200–671.56
20191–313.13
20181–332.05
20171–321.67
20161–251.5
20150–10–
20142–18–
20130–17–
20122–4–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4531.8 / 5
AskGamblers7403.05 / 5
Casino Guru82–
CasinoReviews4––
Casinomeister3––
latestcasinobonuses.bet21–

Block 13

Latest complaints and reviews

The newest records about NordicBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Denmark · Trustpilot

  • Review

    1.0 of 5 stars

    Finland · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Finland · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Finland · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Finland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about NordicBet Casino

Who owns NordicBet Casino?

NordicBet Casino is operated by Rizk Nordic Limited and runs under the Betsson Group Affiliates affiliate programme.

Is NordicBet Casino licensed?

Yes. NordicBet Casino holds 3 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority.

When was NordicBet Casino founded?

NordicBet Casino launched in 2002.

Which currencies does NordicBet Casino accept?

Currencies listed for NordicBet Casino: Canadian dollars, Swiss francs, Czech Republic korunas, Euros, British pounds sterling, Polish zlotys, Swedish kronor, US dollars and 1 more. Its site is available in 3 languages: English, Swedish, Danish.

What welcome bonuses does NordicBet Casino offer?

4 welcome offers are listed for NordicBet Casino. The first on the list is “100% up to €100 + 140 Free Spins at NordicBet Casino”, with a 30× wagering requirement.

Which countries is NordicBet Casino available in?

NordicBet Casino is listed in 5 markets: Canada, Czechia, Sweden, Switzerland, United Kingdom.

What do players say about NordicBet Casino?

Players have filed 24 complaints and written 496 reviews about NordicBet Casino. Players rate NordicBet Casino 2.43 out of 5 on average across the 2 sites that publish one.

What do players complain about most at NordicBet Casino?

“Bonus winnings confiscated” – 22% of the 23 complaints about NordicBet Casino with a labelled problem. Followed by “Account blocked” (17%) and “Account closed” (8.7%).

Do players report withdrawal problems at NordicBet Casino?

Withdrawals are the topic of 3 complaints about NordicBet Casino: 13% of the 24 with a topic. The most common withdrawal problem is “Withdrawal delay” (33% of them).

Does NordicBet Casino resolve player complaints?

75% of the 24 complaints about NordicBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, NordicBet Casino is 996th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about NordicBet Casino?

Praised most: “Withdrawals”, “Customer support” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 18% of the rated reviews give four or five stars, and 80% give one or two.

How many complaints has NordicBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about NordicBet Casino.

Where do NordicBet Casino’s players come from?

The countries named most often in complaints and reviews about NordicBet Casino are Denmark (84%), Finland (4.9%) and Sweden (4.7%).