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Casino profile

Instant Casino in Italy

Player complaints and reviews about Instant Casino, plus its operator (Diversum Partners), licences and welcome offers.

instantcasino.com
Capture of the Instant Casino website

About

On the Instant Casino site for Italy, we found 3 cashback offers. In Italy, Instant Casino accepts 19 payment methods, among them Background Image, User Avatar, Frame and Badge Image.

Instant Casino belongs to the Diversum Partners affiliate programme. The site launched in 2024. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 17 languages, including English, Finnish, French, Norwegian. 9 account currencies are listed, including Euros, Bitcoin, Bitcoin Cash, Ethereum. We list one welcome offer.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

19 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Background Image

    Other

    –

  • User Avatar

    Other

    –

  • Frame

    Other

    –

  • Badge Image

    Other

    –

  • Mission

    Other

    –

  • Lock

    Other

    –

  • Background

    Other

    –

  • Img

    Other

    –

  • Apple Pay

    E-wallet

    –

  • Google Pay

    E-wallet

    –

  • Visa

    Card

    –

  • Master Card

    Other

    –

  • Bitcoin

    Cryptocurrency

    –

  • Giro Pay

    Other

    –

  • Picpay

    Other

    –

  • Sofort

    Bank transfer

    –

  • Responsible Gaming

    Other

    –

  • Cookie

    Other

    –

  • Support Headphones

    Other

    –

Cashier read on August 11, 2026

Player complaints and reviews in Italy

43 records

43 of the 1,345 records about Instant Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

92% resolved, of those with a known outcome

Total reviews

30

Across all review sites

Player rating

2.3 / 5

30 ratings by these players

Share of all records

3.2%

of 1,345 about Instant Casino

What players in Italy say about Instant Casino

Players in Italy have filed 13 complaints and written 30 reviews about Instant Casino. That is 3.2% of the 1,345 records about it from every market. Complaints make up 30% of their records, against 12% across all markets. Their reviews rate it 2.3 out of 5 on average (30 ratings), against 2.08 across all markets. 63% of their rated reviews give one or two stars; across all markets the share is 67%.

The most common problem in their complaints is “Withdrawal delay”: 77% of 13 complaints with a labelled problem (43% across all markets). 92% of their 13 complaints with a known outcome were resolved, against 78% across all markets. In the last 12 months: 3 complaints and 2 reviews.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Instant Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records30%12%
Resolved, of complaints with a known outcome92%78%
Average review rating, out of 52.32.08
Reviews rated 1–2 stars63%67%
Withdrawal delay, of labelled complaints77%43%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay77%10
  • Account not closed on request7.7%1
  • Deposit not credited7.7%1
  • Self-exclusion7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal77%10
  • Account7.7%1
  • Deposit7.7%1
  • Responsible gambling7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%12
  • Unresolved7.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20242025
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars20%6
  • 4 stars6.7%2
  • 3 stars10%3
  • 2 stars10%3
  • 1 star53%16
Share of 30 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals21%6
  • Games10%3
  • Website & app10%3
  • KYC / verification6.9%2
  • Customer support6.9%2
  • Bonuses3.4%1
Share of the 29 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals59%17
  • KYC / verification21%6
  • Customer support17%5
  • Trust & licence17%5
  • Deposits & payment methods14%4
  • Account10%3
Share of the 29 reviews that name at least one aspect.reviews

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–0–
20258–212.43
20242–9–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–29–
Casino Guru131–

Block 10

Latest complaints and reviews

The newest records about Instant Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Self-exclusion

    Unresolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Review

    2.0 of 5 stars

    Italy · Trustpilot

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Instant Casino in Italy

Which payment methods does Instant Casino accept in Italy?

The Instant Casino cashier for Italy lists 19 payment methods: Background Image, User Avatar, Frame, Badge Image, Mission, Lock and 13 more.

What bonuses and promotions does Instant Casino run in Italy?

We read 3 live offers for Italy on the Instant Casino site itself.

How many complaints and reviews about Instant Casino come from players in Italy?

43 of the 1,345 complaints and reviews about Instant Casino come from players in Italy. Across all its markets, 162 complaints have a known outcome, and 78% of them were resolved.

Who owns Instant Casino?

Instant Casino is operated by SIMBA N.V. and runs under the Diversum Partners affiliate programme.