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Instant Casinoin Portugal

Player reviews and complaints from independent sites, alongside the facts we have recorded about Instant Casino and its operator (Diversum Partners).

instantcasino.com
Capture of the Instant Casino website

About

Instant Casino is an online casino operating under the Diversum Partners affiliate programme. The site launched in 2024. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 17 languages, among them English, Finnish, French, Norwegian. Accounts can be held in 9 currencies — Euros, Bitcoin, Bitcoin Cash, Ethereum. Our database holds 1 welcome offer.

What we collected for the Portugal market on Instant Casino: 19 payment methods, among them Background Image, User Avatar, Frame, Badge Image. 3 live offers.

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Payment methods

19 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Currency not stated on the page

  • Background Image

    Other

  • User Avatar

    Other

  • Frame

    Other

  • Badge Image

    Other

  • Mission

    Other

  • Lock

    Other

  • Background

    Other

  • Img

    Other

  • Apple Pay

    E-wallet

  • Google Pay

    E-wallet

  • Visa

    Card

  • Master Card

    Other

  • Bitcoin

    Cryptocurrency

  • Giro Pay

    Other

  • Picpay

    Other

  • Sofort

    Bank transfer

  • Responsible Gaming

    Other

  • Cookie

    Other

  • Support Headphones

    Other

Player Intelligence

1,343 records

What players report about Instant Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

163

79% resolved, of those with a known outcome

Total reviews

1,180

Across all review sites

Player rating

2.45 / 5

Trustpilot 2.1 · AskGamblers 2.8

GEO markets

60

Countries stated on 96% of records

AI-generated summary of player reviews

Players disliked the lack of support and communication from Instant Casino, especially when issues arose with their accounts. Many expressed frustration over unresponsive customer service and the difficulty in resolving problems.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal45%74
  • Account20%32
  • Responsible gambling9.8%16
  • KYC / verification7.4%12
  • Deposit7.4%12
  • Payments & refunds5.5%9
  • Other1.8%3
  • Technical1.2%2
  • Bonus1.2%2
  • Customer support0.6%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved77%126
  • Unresolved21%34
  • Closed without an outcome1.2%2
  • Open0.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.