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Casino profile

CoinCasino

Player reviews and complaints from independent sites, alongside the facts we have recorded about CoinCasino and its operator (Coin Partners).

coincasino.com
coincasino.com
Capture of the CoinCasino website

Profile

Website
coincasino.com
Established
2024
Operator
Coin Partnersaffiliate programme
Company
MIBS N.V. Casinos
Licences
Languages
  • English
  • German
  • Russian
  • Portuguese
  • Italian
  • French
  • Spanish
  • Vietnamese
  • Romanian
  • Korean
  • Chinese
  • Thai
  • Japanese
Currencies
  • Euros
  • US dollars
  • New Zealand dollars
  • Norwegian kroner
  • Canadian dollars
  • Polish zlotys
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Dogecoin
  • ADA
  • Litecoin
  • TRON
  • USD Coin
  • Ripple

About

CoinCasino is an online casino operating under the Coin Partners affiliate programme. The site launched in 2024. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 13 languages, among them English, German, Russian, Portuguese. Accounts can be held in 17 currencies — Euros, US dollars, New Zealand dollars, Norwegian kroner. Our database holds 1 welcome offer.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

7 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Are personalised VIP bonuses automatic?

    These offers are not automatic. They are created at the discretion of your VIP manager, who takes into account your recent engagement and play style. The more consistent and active your play, the more rewarding your offers are likely to become over time.

  2. 2

    Como funciona o cashback?

    O cashback é calculado com base nas perdas líquidas durante o período promocional = apostas totais − ganhos − bônus.

  3. 3

    Como me torno elegível a bônus VIP personalizados?

    Seu anfitrião VIP criará bônus personalizados para você.

  4. 4

    How are personalised VIP bonuses calculated?

    Personalised VIP bonuses are tailored individually based on several factors, including your current VIP level, activity, deposit, withdrawals, and previously received bonuses.

  5. 5

    Os benefícios VIP incluem recompensas reais?

    Sim! De eventos exclusivos e presentes a bônus personalizados – nossos níveis superiores vão além das recompensas online.

  6. 6

    Posso transferir meu status VIP de outro cassino?

    Sim, preencha o formulário VIP Match e nossa equipe entrará em contato para ajudar na transferência.

  7. 7

    Termos e Condições

    A qualificação para os níveis VIP baseia-se exclusivamente no volume total de apostas dentro de CoinCasino.com.
    As percentagens de cashback e os valores dos bónus aumentam progressivamente com cada nível VIP.
    O teu cashback é calculado com base na vantagem da casa dos jogos que jogas. Receberás uma parte do teu jogo de volta ao longo do tempo, devolvida como valor real.
    O cashback é calculado exclusivamente com base nas tuas apostas no casino.
    Os bónus, o cashback e as recompensas estão sujeitos a verificação e podem ser ajustados a critério de CoinCasino.com.
    Os bónus VIP personalizados são intransferíveis e emitidos a critério do host VIP.
    A CoinCasino.com reserva-se o direito de modificar, suspender ou encerrar o Programa VIP a qualquer momento.
    Em caso de discrepância entre a versão em inglês destes Termos e qualquer versão traduzida, prevalecerá a versão em inglês.
    A CoinCasino pode alterar o teu nível VIP a qualquer momento com base na tua atividade de jogo. O teu gestor VIP tem plena discrição para decidir todas as alterações de nível VIP. Podes perder o acesso ao teu gestor VIP se não houver atividade suficiente na conta, o que afetará os teus bónus pessoais. Serás informado se o teu nível mudar.
    Nem todos os tipos de jogo contribuem da mesma forma para os requisitos de aposta:
    Slots: 100%
    Live Game Shows: 50%
    Roleta: 5%
    Jogos ao vivo: 15%
    Todos os outros jogos: 20%
    Todos os jogos de dados e arcade: 0%
    Aplicam-se os nossos Termos e Condições gerais de bónus.

Player Intelligence

303 records

What players report about CoinCasino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

66

75% resolved, of those with a known outcome

Total reviews

237

Across all review sites

Player rating

2.72 / 5

Trustpilot 1.8 · AskGamblers 1.65 · Tribuna 4.7

GEO markets

62

Countries stated on 88% of records

AI-generated summary of player reviews

Players appreciated the smooth and instant deposits, which made funding their accounts easy and hassle-free. They also found the casino to be a good training ground for patience, as the withdrawal process added an element of suspense.

Players were frustrated with the withdrawal process, describing it as slow and often blocked, leading to a feeling of never actually receiving their money. Many reported issues with the KYC process, citing repeated rejections and a lack of clear communication from the casino.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal36%24
  • Account26%17
  • KYC / verification15%10
  • Responsible gambling11%7
  • Bonus4.5%3
  • Deposit3%2
  • Payments & refunds1.5%1
  • Other1.5%1
  • Technical1.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved70%46
  • Unresolved23%15
  • Open6.1%4
  • Closed without an outcome1.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.