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Casino profile

GreatWin Casino in Canada

Player complaints and reviews about GreatWin Casino, plus its operator (Mate Affiliates), licences and welcome offers.

greatwin.com
Capture of the GreatWin Casino website

About

On the GreatWin Casino site for Canada, we found 2 promotions.

GreatWin Casino belongs to the Mate Affiliates affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, including English, French, Finnish, German. 20 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 15 welcome offers.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

15 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Canada

27 records

27 of the 280 records about GreatWin Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

100% resolved, of those with a known outcome

Total reviews

17

Across all review sites

Player rating

1.76 / 5

17 ratings by these players

Share of all records

9.6%

of 280 about GreatWin Casino

What players in Canada say about GreatWin Casino

Players in Canada have filed 10 complaints and written 17 reviews about GreatWin Casino. That is 9.6% of the 280 records about it from every market. Complaints make up 37% of their records, against 41% across all markets. Their reviews rate it 1.76 out of 5 on average (17 ratings), against 1.76 across all markets. 76% of their rated reviews give one or two stars; across all markets the share is 78%.

The most common problem in their complaints is “Withdrawal delay”: 60% of 10 complaints with a labelled problem (50% across all markets). 100% of their 10 complaints with a known outcome were resolved, against 96% across all markets. In the last 12 months: 2 complaints and 2 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about GreatWin Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records37%41%
Resolved, of complaints with a known outcome100%96%
Average review rating, out of 51.761.76
Reviews rated 1–2 stars76%78%
Withdrawal delay, of labelled complaints60%50%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay60%6
  • Account closed20%2
  • Verification delay10%1
  • Game malfunction10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal60%6
  • Account20%2
  • KYC / verification10%1
  • Technical10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–2–
20254–8–
20240–4–
20231–3–
20223–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–15–
Casino Guru92–
AskGamblers1––

Block 08

Latest complaints and reviews

The newest records about GreatWin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · AskGamblers

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about GreatWin Casino in Canada

What bonuses and promotions does GreatWin Casino run in Canada?

We read 2 live offers for Canada on the GreatWin Casino site itself.

How many complaints and reviews about GreatWin Casino come from players in Canada?

27 of the 280 complaints and reviews about GreatWin Casino come from players in Canada. Across all its markets, 114 complaints have a known outcome, and 96% of them were resolved.

Who owns GreatWin Casino?

GreatWin Casino is operated by IGplay and runs under the Mate Affiliates affiliate programme.

Is GreatWin Casino licensed?

Yes. GreatWin Casino holds a licence from Anjouan Gaming Board.