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Casino profile

GreatWin Casinoin Austria

Player reviews and complaints from independent sites, alongside the facts we have recorded about GreatWin Casino and its operator (Mate Affiliates).

greatwin.com
greatwin.com
Capture of the GreatWin Casino website

Profile

Website
greatwin.com
Established
2022
Operator
Mate Affiliatesaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • French
  • Finnish
  • German
  • Polish
  • Portuguese
  • Italian
  • Hungarian
  • Czech
  • Russian
  • Turkish
  • Spanish
  • Greek
  • Arabic
  • Norwegian
Currencies
  • Euros
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Indian rupees
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Peruvian nuevos soles
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • USD Coin
  • Ripple Show more

About

GreatWin Casino is an online casino operating under the Mate Affiliates affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, among them English, French, Finnish, German. Accounts can be held in 20 currencies — Euros, Hungarian forints, Norwegian kroner, Polish zlotys.

What we collected for the Austria market on GreatWin Casino: 3 live offers. 8 tournaments.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Tournaments

8 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

276 records

What players report about GreatWin Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

112

96% resolved, of those with a known outcome

Total reviews

164

Across all review sites

Player rating

2.68 / 5

Trustpilot 2.1 · AskGamblers 3.25

GEO markets

30

Countries stated on 80% of records

AI-generated summary of player reviews

Few positive comments emerged, but players frequently mention issues with payments and the game selection. Customer support and the website experience also draw significant criticism from reviewers.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal55%62
  • Account13%15
  • Technical8%9
  • Responsible gambling6.3%7
  • Deposit5.4%6
  • Bonus4.5%5
  • Payments & refunds2.7%3
  • Other2.7%3
  • Customer support0.9%1
  • KYC / verification0.9%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved96%107
  • Unresolved3.6%4
  • Closed without an outcome0.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.