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21LuckyBet Casino

Player complaints and reviews about 21LuckyBet Casino, plus its operator (Gaming Point Affiliates), licences and welcome offers.

21luckybet.com
Capture of the 21LuckyBet Casino website

About

21LuckyBet Casino belongs to the Gaming Point Affiliates affiliate programme. The site launched in 2022. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 2 languages: English, Finnish. 10 account currencies are listed, including Euros, US dollars, British pounds sterling, Canadian dollars. We list 14 welcome offers.

21LuckyBet Casino is listed in 7 markets, among them Canada, United Kingdom, New Zealand and Finland. On the 21LuckyBet Casino site for Netherlands, we found 10 promotions. In Netherlands, 21LuckyBet Casino accepts 10 payment methods, among them Visa, PayPal, Apple Pay and Paysafecard.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Visa

    Card

    –

  • PayPal

    E-wallet

    –

  • Apple Pay

    E-wallet

    –

  • Paysafecard

    Voucher

    –

  • Trustly

    Bank transfer

    –

  • Muchbetter21luckybet

    Other

    –

  • Payz21luckybet

    Other

    –

  • Neteller

    E-wallet

    –

  • Skrill

    E-wallet

    –

  • Neosurf

    Voucher

    –

Cashier read on August 7, 2026

Player Intelligence

53 records

What players report about 21LuckyBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

50% resolved, of those with a known outcome

Total reviews

47

Across all review sites

Player rating

1.5 / 5

Trustpilot 1.5

GEO markets

6

Countries stated on 96% of records

21LuckyBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 21LuckyBet Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 6 complaints and 47 reviews about 21LuckyBet Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 10 reviews. Reviews are down 23% on the 12 months before (13).

Reviewers give 21LuckyBet Casino 1.4 out of 5 on average over 47 rated reviews, against 3.44 across all brands. 11% of the ratings are four or five stars, and 89% are one or two. The review sites’ own scores average 1.5 out of 5 on one site. By that score, 21LuckyBet Casino ranks 4,025th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (5 reviews). The most common criticism concerns “Trust & licence” (24 reviews), “Withdrawals” (22 reviews) and “Customer support” (18 reviews).

The countries players state most often are United Kingdom (86%), Ireland (5.9%) and Australia (2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about 21LuckyBet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023
Complaints count

Block 02

Complaint categories

  • Withdrawal50%3
  • KYC / verification17%1
  • Responsible gambling17%1
  • Technical17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%3
  • Unresolved50%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars6.4%3
  • 4 stars4.3%2
  • 2 stars2.1%1
  • 1 star87%41
Share of 47 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals11%5
  • Bonuses2.2%1
  • Games2.2%1
  • Website & app2.2%1
Share of the 45 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence53%24
  • Withdrawals49%22
  • Customer support40%18
  • Bonuses38%17
  • KYC / verification22%10
  • Website & app13%6
Share of the 45 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom86%44
  • Ireland5.9%3
  • Australia2%1
  • Canada2%1
  • Greece2%1
  • Mexico2%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–9–
20250–10–
20240–16–
20234–12–
20222–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–461.5 / 5
Casino Guru41–
AskGamblers2––

Block 11

Latest complaints and reviews

The newest records about 21LuckyBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Site or app problems

    Resolved

    Mexico · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about 21LuckyBet Casino

Who owns 21LuckyBet Casino?

21LuckyBet Casino is operated by ProgressPlay Limited and runs under the Gaming Point Affiliates affiliate programme.

Is 21LuckyBet Casino licensed?

Yes. 21LuckyBet Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was 21LuckyBet Casino founded?

21LuckyBet Casino launched in 2022.

Which currencies does 21LuckyBet Casino accept?

Currencies listed for 21LuckyBet Casino: Euros, US dollars, British pounds sterling, Canadian dollars, Indian rupees, New Zealand dollars, Japanese yen, South African Rand and 2 more. Its site is available in 2 languages: English, Finnish.

What welcome bonuses does 21LuckyBet Casino offer?

14 welcome offers are listed for 21LuckyBet Casino. The first on the list is “100% up to C$300 and 50 extra spins”, with a 50× wagering requirement.

Which countries is 21LuckyBet Casino available in?

21LuckyBet Casino is listed in 7 markets: Canada, Finland, India, Japan, New Zealand, South Africa, United Kingdom.

Which payment methods does 21LuckyBet Casino accept in Netherlands?

The 21LuckyBet Casino cashier for Netherlands lists 10 payment methods: Visa, PayPal, Apple Pay, Paysafecard, Trustly, Muchbetter21luckybet and 4 more.

What bonuses and promotions does 21LuckyBet Casino run in Netherlands?

We read 10 live offers for Netherlands on the 21LuckyBet Casino site itself.

What do players say about 21LuckyBet Casino?

Players have filed 6 complaints and written 47 reviews about 21LuckyBet Casino. Players rate 21LuckyBet Casino 1.5 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about 21LuckyBet Casino?

Praised most: “Withdrawals”. Criticised most: “Trust & licence”, “Withdrawals” and “Customer support”. 11% of the rated reviews give four or five stars, and 89% give one or two.

Where do 21LuckyBet Casino’s players come from?

The countries named most often in complaints and reviews about 21LuckyBet Casino are United Kingdom (86%), Ireland (5.9%) and Australia (2%).