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Casino profile

Vegasino Casino

Player complaints and reviews about Vegasino Casino, plus its operator (Mate Affiliates), licences and welcome offers.

vegasino.com
vegasino.com
Capture of the Vegasino Casino website

Profile

Website
vegasino.com
Established
2024
Operator
Mate Affiliatesaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • French
  • German
  • Italian
  • Greek
  • Spanish
  • Finnish
  • Norwegian
  • Polish
  • Portuguese
  • Czech
  • Hungarian
  • Turkish
  • Arabic
  • Thai
Currencies
  • Euros
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Chilean pesos
  • Czech Republic korunas
  • Hungarian forints
  • New Zealand dollars
  • Norwegian kroner
  • Turkish Lira
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Ripple
  • USD Coin
  • ADA
  • Australian dollars
  • Swiss francs
  • Peruvian nuevos soles
  • Polish zlotys
  • South African Rand
  • Thai baht Show more

About

Vegasino Casino belongs to the Mate Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, including English, French, German, Italian. 25 account currencies are listed, including Euros, Canadian dollars, US dollars, Brazilian reals. We list 9 welcome offers.

Vegasino Casino is listed in 22 markets, among them Canada, Germany, France and Belgium. On the Vegasino Casino site for Hungary, we found 8 tournaments. In Hungary, Vegasino Casino accepts 3 payment methods: Pay by Card, MiFinity and Cryptocurrencies. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

32 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Pay by Card

    Card

    –

  • MiFinity

    E-wallet

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

Cashier read on August 12, 2026

Player Intelligence

308 records

What players report about Vegasino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

204

95% resolved, of those with a known outcome

Total reviews

104

Across all review sites

Player rating

2.88 / 5

Trustpilot 1.9 · AskGamblers 1.85 · Tribuna 4.9

GEO markets

26

Countries stated on 87% of records

Vegasino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Vegasino Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 204 complaints and 104 reviews about Vegasino Casino on 5 sites. In the 12 months to November 4, 2026, they filed 70 complaints and posted 63 reviews. That is 42% fewer complaints than in the 12 months before (121). Reviews are up 70% on the 12 months before (37). The average review rating fell from 2.57 to 1.86 out of 5 year on year. Of the complaints with a known outcome, 91% were resolved in the last 12 months, against 97% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 69% of the 200 complaints with a labelled problem. Next come “Self-exclusion” (11%) and “Account not closed on request” (5%). Complaints about “Withdrawal” make up 74% of those with a topic, against 29% across all brands.

Of the 204 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Vegasino Casino 189th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give Vegasino Casino 2.1 out of 5 on average over 104 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 67% are one or two. The review sites’ own scores average 2.88 out of 5 across 3 sites. By that score, Vegasino Casino ranks 2,708th of 4,286 rated casinos. Reviewers most often praise “Customer support” (16 reviews), “Games” (9 reviews) and “Withdrawals” (8 reviews). The most common criticism concerns “Withdrawals” (54 reviews), “Customer support” (35 reviews) and “Trust & licence” (32 reviews).

The countries players state most often are Germany (29%), Italy (16%) and Portugal (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Vegasino Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay69%138
  • Self-exclusion11%22
  • Account not closed on request5%10
  • Withdrawal refused4.5%9
  • Account blocked2.5%5
  • Account closed2%4
  • Documents rejected or requested again1.5%3
  • Deposit not credited1%2
  • Other problems3.5%7
Share of the 200 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal74%151
  • Responsible gambling11%22
  • Account9.3%19
  • KYC / verification3.4%7
  • Bonus1%2
  • Deposit1%2
  • Payments & refunds0.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%193
  • Unresolved5.4%11
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Vegasino Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Vegasino Casino against the market
MeasureVegasino CasinoAll brands
Complaints resolved95%59%
Average review rating2.13.44
Complaints per 100 reviews196.226.4
Share of “Withdrawal” complaints74%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%17
  • 4 stars5.8%6
  • 3 stars11%11
  • 2 stars6.7%7
  • 1 star61%63
Share of 104 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support16%16
  • Games9.1%9
  • Withdrawals8.1%8
  • Bonuses5.1%5
  • Website & app4%4
  • VIP & loyalty2%2
Share of the 99 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals55%54
  • Customer support35%35
  • Trust & licence32%32
  • Fairness & RTP17%17
  • Bonuses13%13
  • Account4%4
Share of the 99 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany29%77
  • Italy16%43
  • Portugal11%29
  • Greece7.1%19
  • Austria5.6%15
  • Canada5.2%14
  • Ireland4.1%11
  • Spain3.3%9
  • France3%8
  • Australia1.9%5
  • Other countries14%39
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266491%511.88
202512397%512.3
20241593%2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru1761–
Trustpilot–851.9 / 5
AskGamblers2631.85 / 5
Tribuna–154.9 / 5
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about Vegasino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Hungary · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Vegasino Casino

Who owns Vegasino Casino?

Vegasino Casino is operated by IGplay and runs under the Mate Affiliates affiliate programme.

Is Vegasino Casino licensed?

Yes. Vegasino Casino holds a licence from Anjouan Gaming Board.

When was Vegasino Casino founded?

Vegasino Casino launched in 2024.

Which currencies does Vegasino Casino accept?

Currencies listed for Vegasino Casino: Euros, Canadian dollars, US dollars, Brazilian reals, Chilean pesos, Czech Republic korunas, Hungarian forints, New Zealand dollars and 17 more. Its site is available in 15 languages: English, French, German, Italian and 11 more.

What welcome bonuses does Vegasino Casino offer?

9 welcome offers are listed for Vegasino Casino. The first on the list is “100% up to €500 + 200 Free Spins + 1 Bonus Crab Welcome Bonus at Vegasino Casino”, with a 35× wagering requirement.

Which countries is Vegasino Casino available in?

Vegasino Casino is listed in 22 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 14 more.

Which payment methods does Vegasino Casino accept in Hungary?

The Vegasino Casino cashier for Hungary lists 3 payment methods: Pay by Card, MiFinity, Cryptocurrencies. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

Does Vegasino Casino run tournaments in Hungary?

Yes. The Vegasino Casino site for Hungary lists 8 tournaments.

What do players say about Vegasino Casino?

Players have filed 204 complaints and written 104 reviews about Vegasino Casino. Players rate Vegasino Casino 2.88 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Vegasino Casino?

“Withdrawal delay” – 69% of the 200 complaints about Vegasino Casino with a labelled problem. Followed by “Self-exclusion” (11%) and “Account not closed on request” (5%).

Do players report withdrawal problems at Vegasino Casino?

Withdrawals are the topic of 151 complaints about Vegasino Casino: 74% of the 204 with a topic. The most common withdrawal problem is “Withdrawal delay” (91% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does Vegasino Casino resolve player complaints?

95% of the 204 complaints about Vegasino Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vegasino Casino is 189th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Vegasino Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 22% of the rated reviews give four or five stars, and 67% give one or two.

How many complaints has Vegasino Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 70 complaints about Vegasino Casino. That is 42% fewer than in the 12 months before, when there were 121.

Where do Vegasino Casino’s players come from?

The countries named most often in complaints and reviews about Vegasino Casino are Germany (29%), Italy (16%) and Portugal (11%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Vegasino Casino, and ones players rate about the same.