100% up to £25 + 50 Free Spins at Genting Casino
- Bonus
- 100%
- Max bonus
- £25
- Free spins
- 50
- Min deposit
- £10
- Wagering
- 10xb
Wagering applies to the bonus amount.
Casino profile
Player complaints and reviews about Genting Casino, plus its operator (Prime Partners), licences and welcome offers.

On the Genting Casino site for United Kingdom, we found 6 promotions.
Genting Casino belongs to the Prime Partners affiliate programme. The site launched in 2021. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 6 languages, including English, Swedish, Danish, German. 11 account currencies are listed, including Euros, British pounds sterling, Swedish kronor, Danish krone. We list 2 welcome offers.
This brand is listed in 10 markets. Pick one to see what it offers there.
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Wagering applies to the bonus amount.
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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Bonus Code GCFISH100
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When Every Day
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Bonus Code…
Play Live Casino Games Online at Genting Casino
Live casino games recreate the experience of playing at a land-based casino, with a professional dealer and other bettors like you, right on your device. Whether you play on a smartphone, a tablet, or a laptop,…
Prize Twister is a reward-giving slot machine like no other. Part of our large selection of casino bonuses, Prize Twister spins are free and cannot be purchased, therefore players must earn them by depositing, playing casino games, or participating in…
Seasonal Offers at Genting Casino
New and existing players can enjoy a variety of seasonal promotions and first deposit bonuses at Genting Casino! Celebrate your favourite holidays like Christmas, Valentine's Day, and Mother’s Day with our seasonal member…
Play Big Bass Bonanza Slot: A Chance to Reel In More Than Just Fish
4.2
Our ratings represent genuine feedback from our verified players
RTP
94.02%
Min. Bet
£0.10
Paylines
10
Max. Bet
£2/£5
Reels
5
Jackpot
No
Max. Win
£210,000
Produced by
Pragmatic
Set…
3,537 records
3,537 of the 3,883 records about Genting Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.
Total complaints
6
83% resolved, of those with a known outcome
Total reviews
3,531
Across all review sites
Player rating
2.97 / 5
3,530 ratings by these players
Share of all records
91%
of 3,883 about Genting Casino
Players in United Kingdom have filed 6 complaints and written 3,531 reviews about Genting Casino. That is 91% of the 3,883 records about it from every market. Complaints make up 0.2% of their records, against 0.5% across all markets. Their reviews rate it 2.97 out of 5 on average (3,530 ratings), against 2.99 across all markets. 47% of their rated reviews give one or two stars; across all markets the share is 46%.
The most common problem in their complaints is “Withdrawal delay”: 67% of 6 complaints with a labelled problem (39% across all markets). 83% of their 6 complaints with a known outcome were resolved, against 80% across all markets. In the last 12 months: no complaints and 1,159 reviews.
A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Genting Casino in United Kingdom, or compare the market with another one.
| Figure | United Kingdom | All markets |
|---|---|---|
| Complaints among all records | 0.2% | 0.5% |
| Resolved, of complaints with a known outcome | 83% | 80% |
| Average review rating, out of 5 | 2.97 | 2.99 |
| Reviews rated 1–2 stars | 47% | 46% |
| Withdrawal delay, of labelled complaints | 67% | 39% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2017 | 1 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 3 |
| 2025 | 1 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 2 |
| 2022 | 370 |
| 2023 | 253 |
| 2024 | 753 |
| 2025 | 1,156 |
| 2026 | 995 |
Block 05
How the rated reviews split by star.
Block 06
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 07
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2022 | 3.86 |
| 2023 | 2.47 |
| 2024 | 2.81 |
| 2025 | 2.94 |
| 2026 | 2.9 |
Block 08
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 995 | 2.9 |
| 2025 | 1 | – | 1,156 | 2.94 |
| 2024 | 3 | – | 753 | 2.81 |
| 2023 | 0 | – | 253 | 2.47 |
| 2022 | 1 | – | 370 | 3.86 |
| 2021 | 0 | – | 2 | – |
| 2018 | 0 | – | 1 | – |
| 2017 | 1 | – | 0 | – |
| 2014 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 09
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 3,530 | – |
| Casino Guru | 5 | 1 | – |
| AskGamblers | 1 | – | – |
Block 10
The newest records about Genting Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
4.0 of 5 stars
United Kingdom · Trustpilot
1.0 of 5 stars
United Kingdom · Trustpilot
Winnings voided
UnresolvedUnited Kingdom · Casino Guru
Withdrawal delay
ResolvedUnited Kingdom · Casino Guru
Withdrawal delay
ResolvedUnited Kingdom · Casino Guru
110 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataWe read 6 live offers for United Kingdom on the Genting Casino site itself.
3,537 of the 3,883 complaints and reviews about Genting Casino come from players in United Kingdom. Across all its markets, 20 complaints have a known outcome, and 80% of them were resolved.
Genting Casino is operated by SkillOnNet Ltd. Casinos and runs under the Prime Partners affiliate programme.
Yes. Genting Casino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.