Casino profile

Jackpot Mobile Casino

Player complaints and reviews about Jackpot Mobile Casino, plus its operator (Galaxy Affiliates), licences and welcome offers.

jackpotmobilecasino.co.uk

Capture of the Jackpot Mobile Casino website

About

Jackpot Mobile Casino belongs to the Galaxy Affiliates affiliate programme. The site launched in 2015. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list 2 welcome offers.

Jackpot Mobile Casino is listed in one market, United Kingdom.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

100% up to £50 at Jackpot Mobile Casino
Bonus
100%
Max bonus
£50
Min deposit
£10
Wagering
10xb
Wagering applies to the bonus amount.
20 EXTRA SPINS on Gates of Olympus
Free spins
20
Min deposit
£10

Player Intelligence

13 records

What players report about Jackpot Mobile Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

75% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.95 / 5

AskGamblers 3.1 · Trustpilot 2.8

GEO markets

Countries stated on 46% of records

Jackpot Mobile Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jackpot Mobile Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 4 complaints and 9 reviews about Jackpot Mobile Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 2 reviews.

The review sites’ own scores average 2.95 out of 5 across 2 sites. By that score, Jackpot Mobile Casino ranks 2,540th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jackpot Mobile Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201620172018201920202021202220232024

Complaints count

Period	Value
2016	1
2017	0
2018	0
2019	0
2020	1
2021	1
2022	0
2023	0
2024	1

Block 02

Complaint categories

Withdrawal50%2
Bonus25%1
KYC / verification25%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved75%3
Unresolved25%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20162017201820192020202120222023202420252026

Reviews count

Period	Value
2016	3
2017	0
2018	0
2019	1
2020	1
2021	0
2022	0
2023	1
2024	0
2025	2
2026	1

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.17

20162017201820192020202120222023202420252026

Rating history

Period	Value
2016	3.17
2017	0
2018	0
2019	5
2020	1
2021	0
2022	0
2023	1
2024	0
2025	1
2026	1

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom100%6

Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	1	–
2025	0	–	2	–
2024	1	–	0	–
2023	0	–	1	–
2021	1	–	0	–
2020	1	–	1	–
2019	0	–	1	–
2016	1	–	3	–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	2	5	3.1 / 5
Casino Guru	2	1	–
Trustpilot	–	3	2.8 / 5

Block 09

Latest complaints and reviews

The newest records about Jackpot Mobile Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewAug 4, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewDec 13, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewJun 6, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintAug 22, 2024
Winnings voided
Resolved
United Kingdom · Casino Guru
ComplaintAug 6, 2020
Documents rejected or requested again
Resolved
United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers, Trustpilot.

Questions about Jackpot Mobile Casino

Who owns Jackpot Mobile Casino?

Jackpot Mobile Casino is operated by Grace Media Limited and runs under the Galaxy Affiliates affiliate programme.

Is Jackpot Mobile Casino licensed?

Yes. Jackpot Mobile Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.

When was Jackpot Mobile Casino founded?

Jackpot Mobile Casino launched in 2015.

Which currencies does Jackpot Mobile Casino accept?

The one currency listed for Jackpot Mobile Casino is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does Jackpot Mobile Casino offer?

2 welcome offers are listed for Jackpot Mobile Casino. The first on the list is “100% up to £50 at Jackpot Mobile Casino”, with a 10× wagering requirement.

Which countries is Jackpot Mobile Casino available in?

Jackpot Mobile Casino is listed in 1 market: United Kingdom.

What do players say about Jackpot Mobile Casino?

Players have filed 4 complaints and written 9 reviews about Jackpot Mobile Casino. Players rate Jackpot Mobile Casino 2.95 out of 5 on average across the 2 sites that publish one.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.