100 Free Spins at LuckyLouis Casino
- Free spins
- 100
- Min deposit
- €10
Casino profile
LuckyLouis Casino
Player complaints and reviews about LuckyLouis Casino, plus its operator (Play Million Partners), licences and welcome offers.
luckylouis.com
Profile
- Website
- luckylouis.com
- Established
- 2018
- Operator
- Play Million Partnersaffiliate programme
- Company
- SkillOnNet Ltd. Casinos
- Licences
- Languages
- English
- Norwegian
- German
- Swedish
- Danish
- Currencies
- Euros
- Australian dollars
- Canadian dollars
- Swiss francs
- US dollars
- New Zealand dollars
- British pounds sterling
- Danish krone
- Norwegian kroner
- Swedish kronor
- South African Rand
- Russian rubles
About
LuckyLouis Casino belongs to the Play Million Partners affiliate programme. The site launched in 2018. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 5 languages, including English, Norwegian, German, Swedish. 12 account currencies are listed, including Euros, Australian dollars, Canadian dollars, Swiss francs. We list 2 welcome offers.
LuckyLouis Casino is listed in 9 markets, among them Canada, Germany, Australia and United Kingdom.
Markets
This brand is listed in 9 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100 Free Spins at LuckyLouis Casino
- Free spins
- 100
- Min deposit
- £10
- Max bet
- £5
Player Intelligence
41 records
What players report about LuckyLouis Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
7
71% resolved, of those with a known outcome
Total reviews
34
Across all review sites
Player rating
2.5 / 5
Trustpilot 2.5
GEO markets
6
Countries stated on 98% of records
LuckyLouis Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about LuckyLouis Casino, the way Player Intelligence PRO computes it.
Since 2018, players have posted 7 complaints and 34 reviews about LuckyLouis Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 7 reviews.
Reviewers give LuckyLouis Casino 2.12 out of 5 on average over 34 rated reviews, against 3.44 across all brands. 29% of the ratings are four or five stars, and 71% are one or two. The review sites’ own scores average 2.5 out of 5 on one site. By that score, LuckyLouis Casino ranks 3,148th of 4,286 rated casinos. Reviewers most often praise “Games” (6 reviews) and “Customer support” (6 reviews). The most common criticism concerns “Customer support” (14 reviews), “Bonuses” (8 reviews) and “Withdrawals” (8 reviews).
The countries players state most often are United Kingdom (45%), Germany (30%) and Denmark (13%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about LuckyLouis Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2
20202021202220232024
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 2 |
Block 02
Complaint categories
- Deposit43%3
- Withdrawal29%2
- Bonus14%1
- KYC / verification14%1
Block 03
Complaint status
- Resolved71%5
- Unresolved29%2
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
8
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 3 |
| 2021 | 5 |
| 2022 | 8 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 4 |
| 2026 | 7 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars18%6
- 4 stars12%4
- 2 stars5.9%2
- 1 star65%22
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games18%6
- Customer support18%6
- Bonuses12%4
- Website & app8.8%3
- Withdrawals8.8%3
- Fairness & RTP5.9%2
Criticised
- Customer support41%14
- Bonuses24%8
- Withdrawals24%8
- Fairness & RTP21%7
- Trust & licence18%6
- Deposits & payment methods12%4
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
3
2.4
2
2.33
1
2.25
2.14
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 3 |
| 2021 | 2.4 |
| 2022 | 2 |
| 2023 | 2.33 |
| 2024 | 1 |
| 2025 | 2.25 |
| 2026 | 2.14 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom45%18
- Germany30%12
- Denmark13%5
- Canada5%2
- Finland5%2
- Sweden2.5%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 7 | – |
| 2025 | 0 | – | 4 | – |
| 2024 | 2 | – | 3 | – |
| 2023 | 1 | – | 3 | – |
| 2022 | 2 | – | 8 | – |
| 2021 | 1 | – | 5 | – |
| 2020 | 1 | – | 3 | – |
| 2018 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 31 | 2.5 / 5 |
| Casino Guru | 6 | 3 | – |
| CasinoReviews | 1 | – | – |
Block 11
Latest complaints and reviews
The newest records about LuckyLouis Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Deposit not credited
ResolvedGermany · Casino Guru
- Complaint
Deposit not credited
ResolvedGermany · Casino Guru
- Complaint
Documents rejected or requested again
UnresolvedFinland · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about LuckyLouis Casino
Who owns LuckyLouis Casino?
LuckyLouis Casino is operated by SkillOnNet Ltd. Casinos and runs under the Play Million Partners affiliate programme.
Is LuckyLouis Casino licensed?
Yes. LuckyLouis Casino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.
When was LuckyLouis Casino founded?
LuckyLouis Casino launched in 2018.
Which currencies does LuckyLouis Casino accept?
Currencies listed for LuckyLouis Casino: Euros, Australian dollars, Canadian dollars, Swiss francs, US dollars, New Zealand dollars, British pounds sterling, Danish krone and 4 more. Its site is available in 5 languages: English, Norwegian, German, Swedish and 1 more.
What welcome bonuses does LuckyLouis Casino offer?
2 welcome offers are listed for LuckyLouis Casino. The first on the list is “100 Free Spins at LuckyLouis Casino”.
Which countries is LuckyLouis Casino available in?
LuckyLouis Casino is listed in 9 markets: Australia, Canada, Germany, New Zealand, Norway, South Africa, Sweden, Switzerland and 1 more.
What do players say about LuckyLouis Casino?
Players have filed 7 complaints and written 34 reviews about LuckyLouis Casino. Players rate LuckyLouis Casino 2.5 out of 5 on average on the 1 site that publishes a rating.
What do players like and dislike about LuckyLouis Casino?
Praised most: “Games” and “Customer support”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 29% of the rated reviews give four or five stars, and 71% give one or two.
Where do LuckyLouis Casino’s players come from?
The countries named most often in complaints and reviews about LuckyLouis Casino are United Kingdom (45%), Germany (30%) and Denmark (13%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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