Casino profile

Turbonino Casino

Player complaints and reviews about Turbonino Casino, plus its operator (EGO), licences and welcome offers.

About

Turbonino Casino belongs to the EGO affiliate programme. The site launched in 2020. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 5 languages, including English, Finnish, Norwegian, German. 5 account currencies are listed, including Norwegian kroner, Canadian dollars, Euros, British pounds sterling.

Turbonino Casino is listed in 6 markets, among them Canada, Germany, United Kingdom and Finland. On the Turbonino Casino site for Finland, we found 1 welcome bonus, 4 promotions and a loyalty programme with 6 tiers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Bonus Policy
To download a copy of this policy, please click here.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

DAILY PICKS
DAILY PICKS NEW OFFERS EVERY DAY
Daily Picks
Not sure what to play? Need a little something to get you going? Check out the Daily Picks, there are new offers every day of the week that we've hand-picked just for you!
Daily Picks feature all kinds of offers…
Read in full
DAILY PICKS
DAILY PICKS NEW OFFERS EVERY DAY
Daily Picks
Not sure what to play? Need a little something to get you going? Check out the Daily Picks, there are new offers every day of the week that we've hand-picked just for you!
Daily Picks feature all kinds of offers for every player. We know that no two players are the same. We all have different preferences and desires. That's why we cater to all tastes to offer everyone a gratifying experience.
No matter what you like, you will always find something awesome waiting for you in your Daily Picks. Each day there are different offers and you can choose a new one every day!
What's in store for you today? There's only one way to find out. Head to your Daily Picks now!
READY TO PLAY?
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PRIZE TWISTER
TONS OF PRIZES TO WIN
Stand a chance to win cash, free spins and other exciting prizes!
Advance yourself all the way through to the third reel and you'll be one step closer to the MINI, SUPER and, the best of them all, MEGA TWISTER Prizes!
VIP LOUNGE
VIP NEXT LEVEL PLAYING EXPERIENCE
VIP CLUB
When you become a Turbonino VIP Club member, you will enjoy the very best we have to offer. With multiple new and regular exclusive offers, and a personal account manager to help you get the most out of your VIP…
Read in full
VIP LOUNGE
VIP NEXT LEVEL PLAYING EXPERIENCE
VIP CLUB
When you become a Turbonino VIP Club member, you will enjoy the very best we have to offer. With multiple new and regular exclusive offers, and a personal account manager to help you get the most out of your VIP status, you’re in control of the type of experience you want.
PERSONAL ACCOUNT MANAGER
You are always valued as one of our VIPs and your personal account manager will see to it that you’re enjoying the best VIP experience. They are your personal guide, ready to communicate with you and ever-dedicated to delivering a one-of-a-kind VIP experience with customized offers suited to you.
EXCLUSIVE & PERSONALIZED REWARDS
One of the biggest perks of being a VIP is you can treat yourself to daily offers that are uniquely tailored to you. Ever-changing unique promotions and perks that include free offers, access to exclusive events, challenges and more, means that amazing benefits are always ready and waiting for you!
FASTER WITHDRAWALS
Your personal account manager will help to speed along your withdrawals via our Fast Track Withdrawals System. As a VIP, you get exclusive access to this system, which covers a variety of payment methods. Contact your personal account manager for further information.
LUXURY GIFTS
We have plenty of special ways to make sure your are enjoying the VIP experience. As a VIP you’ll have the chance to win amazing trips to dream destinations like Paris or Dubai, brand new high-quality TV’s, Laptops, Mobile Phones, Tablets, and other perks like Mega Spins and Cash Rewards (money)! Plus, you could find yourself receiving VIP tickets to the biggest music concerts and the best sporting events around.
EXCLUSIVE VIP TOURNAMENTS
Get on the top of the leaderboard for your chance to win attractive prizes! We will offer you places in premium tournaments that are exclusively reserved for our VIPs. These tournaments are unlike any of our usual competitions too. The VIP-only events offer big, bold and brilliant prizes that you’ll definitely want the chance to play for!
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WELCOME BONUS
THE TURBONINO WELCOME
At Turbonino you get more for your money. We want you to enjoy your play for longer so here's a great 100 Free Spins offer to get you started
First Deposit Only. Maximum amount of Free Spins is 100. Free spins will be credited in the…
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WELCOME BONUS
THE TURBONINO WELCOME
At Turbonino you get more for your money. We want you to enjoy your play for longer so here's a great 100 Free Spins offer to get you started
First Deposit Only. Maximum amount of Free Spins is 100. Free spins will be credited in the game Thor the Trials of Asgard. Free Spin Value: €0.10 per spin. WR 60x free spin winnings amount (only Slots count). Max bet is 10% (min €0.10) of the free spin winnings amount or €5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. *Games are subject to availability. Bonus Policy applies.
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Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
EXCLUSIVE & PERSONALIZED REWARDS
One of the biggest perks of being a VIP is you can treat yourself to daily offers that are uniquely tailored to you. Ever-changing unique promotions and perks that include free offers, access to exclusive events, challenges and more, means that amazing benefits are always ready and waiting for you!
2
EXCLUSIVE VIP TOURNAMENTS
Get on the top of the leaderboard for your chance to win attractive prizes! We will offer you places in premium tournaments that are exclusively reserved for our VIPs. These tournaments are unlike any of our usual competitions too. The VIP-only events offer big, bold and brilliant prizes that you’ll definitely want the chance to play for!
3
FASTER WITHDRAWALS
Your personal account manager will help to speed along your withdrawals via our Fast Track Withdrawals System. As a VIP, you get exclusive access to this system, which covers a variety of payment methods. Contact your personal account manager for further information.
4
LUXURY GIFTS
We have plenty of special ways to make sure your are enjoying the VIP experience. As a VIP you’ll have the chance to win amazing trips to dream destinations like Paris or Dubai, brand new high-quality TV’s, Laptops, Mobile Phones, Tablets, and other perks like Mega Spins and Cash Rewards (money)! Plus, you could find yourself receiving VIP tickets to the biggest music concerts and the best sporting events around.
5
PERSONAL ACCOUNT MANAGER
You are always valued as one of our VIPs and your personal account manager will see to it that you’re enjoying the best VIP experience. They are your personal guide, ready to communicate with you and ever-dedicated to delivering a one-of-a-kind VIP experience with customized offers suited to you.
6
VIP CLUB
When you become a Turbonino VIP Club member, you will enjoy the very best we have to offer. With multiple new and regular exclusive offers, and a personal account manager to help you get the most out of your VIP status, you’re in control of the type of experience you want.

Player Intelligence

26 records

What players report about Turbonino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

84% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.7 / 5

AskGamblers 2.4 · Trustpilot 3.0

GEO markets

Countries stated on 85% of records

Turbonino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Turbonino Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 19 complaints and 7 reviews about Turbonino Casino on 3 sites.

The problem players report most often is “Account blocked”: 58% of the 19 complaints with a labelled problem. Next come “Withdrawal delay” (16%) and “Account closed” (5.3%). Complaints about “Account” make up 63% of those with a topic, against 15% across all brands.

Of the 19 complaints with a known outcome, 84% were resolved, against 59% across all brands. That puts Turbonino Casino 633rd of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 2.7 out of 5 across 2 sites. By that score, Turbonino Casino ranks 2,907th of 4,286 rated casinos.

The countries players state most often are Germany (41%), Sweden (18%) and Finland (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Turbonino Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2020202120222023

Complaints count

Period	Value
2020	9
2021	6
2022	1
2023	3

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Account blocked58%11
Withdrawal delay16%3
Account closed5.3%1
Bonus not credited5.3%1
Missing funds5.3%1
Support not responding5.3%1
Site or app problems5.3%1

Share of the 19 complaints with a labelled problem.complaints

Block 03

Complaint categories

Account63%12
Withdrawal16%3
Bonus5.3%1
Payments & refunds5.3%1
Customer support5.3%1
Technical5.3%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved84%16
Unresolved16%3

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Turbonino Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Turbonino Casino against the market
Measure	Turbonino Casino	All brands
Complaints resolved	84%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Account” complaints	63%	15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2021202220232024

Reviews count

Period	Value
2021	1
2022	3
2023	2
2024	1

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.75

2021202220232024

Rating history

Period	Value
2021	1
2022	2
2023	2.75
2024	1

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Germany41%9
Sweden18%4
Finland14%3
United Kingdom9.1%2
Netherlands9.1%2
Malta4.5%1
Philippines4.5%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2024	0	–	1	–
2023	3	–	2	–
2022	1	–	3	–
2021	6	–	1	–
2020	9	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Casino Guru	19	1	–
AskGamblers	–	4	2.4 / 5
Trustpilot	–	2	3.0 / 5

Block 11

Latest complaints and reviews

The newest records about Turbonino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewAug 8, 2024
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintJul 21, 2023
Account blocked
Resolved
Sweden · Casino Guru
ComplaintMay 11, 2023
Support not responding
Unresolved
Finland · Casino Guru
ComplaintMay 11, 2023
Withdrawal delay
Resolved
Finland · Casino Guru
ReviewNov 16, 2022
2.0 of 5 stars
Philippines · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers, Trustpilot.

Questions about Turbonino Casino

Who owns Turbonino Casino?

Turbonino Casino is operated by SkillOnNet Ltd. Casinos and runs under the EGO affiliate programme.

Is Turbonino Casino licensed?

Yes. Turbonino Casino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.

When was Turbonino Casino founded?

Turbonino Casino launched in 2020.

Which currencies does Turbonino Casino accept?

Currencies listed for Turbonino Casino: Norwegian kroner, Canadian dollars, Euros, British pounds sterling, Swedish kronor. Its site is available in 5 languages: English, Finnish, Norwegian, German and 1 more.

Which countries is Turbonino Casino available in?

Turbonino Casino is listed in 6 markets: Canada, Finland, Germany, Norway, Sweden, United Kingdom.

What bonuses and promotions does Turbonino Casino run in Finland?

We read 5 live offers for Finland on the Turbonino Casino site itself.

Does Turbonino Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 6 tiers.

What do players say about Turbonino Casino?

Players have filed 19 complaints and written 7 reviews about Turbonino Casino. Players rate Turbonino Casino 2.7 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Turbonino Casino?

“Account blocked” – 58% of the 19 complaints about Turbonino Casino with a labelled problem. Followed by “Withdrawal delay” (16%) and “Account closed” (5.3%).

Do players report withdrawal problems at Turbonino Casino?

Withdrawals are the topic of 3 complaints about Turbonino Casino: 16% of the 19 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does Turbonino Casino resolve player complaints?

84% of the 19 complaints about Turbonino Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Turbonino Casino is 633rd. Open complaints and complaints closed without an outcome are left out.

Where do Turbonino Casino’s players come from?

The countries named most often in complaints and reviews about Turbonino Casino are Germany (41%), Sweden (18%) and Finland (14%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.