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Casino Rocket in France

Player complaints and reviews about Casino Rocket, plus its operator (Newgen Affiliates), licences and welcome offers.

casinorocket.com
Capture of the Casino Rocket website

About

On the Casino Rocket site for France, we found a loyalty programme with 2 tiers.

Casino Rocket belongs to the Newgen Affiliates affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 3 languages: English, German, French. 16 account currencies are listed, including Euros, US dollars, Australian dollars, New Zealand dollars. We list 10 welcome offers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    SÉCURISÉ, RETRAITS RAPIDES EN TOUT TEMPS

    Retirez vos gains instantanément avec le système bancaire `space aged`.

  2. 2

    SERVICE CLIENT AIMABLE

    100% Sécurisé Assistance 24/7

Player complaints and reviews in France

14 records

14 of the 404 records about Casino Rocket come from players who state they are in France. The figures below are theirs alone; the casino page covers every market.

Total complaints

1

Fewer than 5 with a known outcome

Total reviews

13

Across all review sites

Player rating

2.23 / 5

13 ratings by these players

Share of all records

3.5%

of 404 about Casino Rocket

What players in France say about Casino Rocket

Players in France have filed 1 complaint and written 13 reviews about Casino Rocket. That is 3.5% of the 404 records about it from every market. Complaints make up 7.1% of their records, against 16% across all markets. Their reviews rate it 2.23 out of 5 on average (13 ratings), against 3.56 across all markets. 69% of their rated reviews give one or two stars; across all markets the share is 29%.

In the last 12 months: no complaints and 4 reviews.

A player counts as being in France when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Casino Rocket in France, or compare the market with another one.

France and all markets
FigureFranceAll markets
Complaints among all records7.1%16%
Average review rating, out of 52.233.56
Reviews rated 1–2 stars69%29%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–3–
20250–2–
20240–6–
20231–1–
20220–1–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–13–
Casino Guru1––

Block 05

Latest complaints and reviews

The newest records about Casino Rocket as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    France · Trustpilot

  • Review

    5.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    5.0 of 5 stars

    France · Trustpilot

  • Complaint

    Account not closed on request

    Resolved

    France · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casino Rocket in France

Does Casino Rocket have a loyalty programme in France?

Yes. Its loyalty programme for France has 2 tiers.

How many complaints and reviews about Casino Rocket come from players in France?

14 of the 404 complaints and reviews about Casino Rocket come from players in France. Across all its markets, 64 complaints have a known outcome, and 94% of them were resolved.

Who owns Casino Rocket?

Casino Rocket is operated by Metlait SRL and runs under the Newgen Affiliates affiliate programme.

Is Casino Rocket licensed?

Yes. Casino Rocket holds a licence from Anjouan Gaming Board.