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Casino profile

Slotbox Casino

Player complaints and reviews about Slotbox Casino, plus its operator (Coastline Affiliates), licences and welcome offers.

slotbox.com
slotbox.com
Capture of the Slotbox Casino website

Profile

Website
slotbox.com
Established
2021
Operator
Coastline Affiliatesaffiliate programme
Company
Slotbox N.V.
Licences
Languages
  • English
  • Finnish
  • Norwegian
  • Japanese
  • German
  • Hindi
  • French
  • Estonian
Currencies
  • Euros
  • Canadian dollars
  • British pounds sterling
  • Japanese yen
  • Norwegian kroner
  • US dollars
  • Indian rupees
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Litecoin
  • Ripple
  • South African Rand

About

Slotbox Casino belongs to the Coastline Affiliates affiliate programme. The site launched in 2021. It holds licences from Curacao Gaming Control Board, Estonian Tax and Customs Board. The interface is available in 8 languages, including English, Finnish, Norwegian, Japanese. 13 account currencies are listed, including Euros, Canadian dollars, British pounds sterling, Japanese yen. We list 17 welcome offers.

Slotbox Casino is listed in 12 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Slotbox Casino, as the licence register names it.

Legal name
Slotbox N.V.
Curaçao licence reference
OGL/2024/1381/0615
Registration number (Curaçao Chamber of Commerce)
155357
Incorporated
2021

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

17 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

858 records

What players report about Slotbox Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

35

70% resolved, of those with a known outcome

Total reviews

823

Across all review sites

Player rating

4.15 / 5

Trustpilot 4.2 · AskGamblers 4.1

GEO markets

31

Countries stated on 95% of records

Slotbox Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Slotbox Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 35 complaints and 823 reviews about Slotbox Casino on 6 sites. In the 12 months to November 5, 2026, they filed 13 complaints and posted 519 reviews. Reviews are up 134% on the 12 months before (222). The average review rating rose from 4.04 to 4.2 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 15% of the 34 complaints with a labelled problem. Next come “Withdrawal refused” (15%) and “Bonus winnings confiscated” (8.8%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.

Of the 33 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts Slotbox Casino 1,171st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 57%.

Reviewers give Slotbox Casino 4.09 out of 5 on average over 823 rated reviews, against 3.44 across all brands. 77% of the ratings are four or five stars, and 19% are one or two. The review sites’ own scores average 4.15 out of 5 across 2 sites. By that score, Slotbox Casino ranks 588th of 4,287 rated casinos. Reviewers most often praise “Games” (292 reviews), “Customer support” (230 reviews) and “Withdrawals” (167 reviews). The most common criticism concerns “Withdrawals” (92 reviews), “Fairness & RTP” (74 reviews) and “Bonuses” (53 reviews).

The countries players state most often are Ireland (55%), United Kingdom (22%) and Norway (3.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Slotbox Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the trustworthiness of Slotbox.com and the fast cashouts, especially for VIP diamond level players. Additionally, the wide variety of slots and multilingual support enhance the overall gaming experience.

Players dislike the withdrawal limits for VIP diamond levels and the lack of 24/7 live chat support. They also find the website's design outdated and note the absence of sports betting options.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay15%5
  • Withdrawal refused15%5
  • Bonus winnings confiscated8.8%3
  • Deposit not credited8.8%3
  • Gambling limits8.8%3
  • Withdrawal limits8.8%3
  • Account blocked5.9%2
  • Account not closed on request5.9%2
  • Other problems24%8
Share of the 34 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal43%15
  • Account14%5
  • Deposit11%4
  • Responsible gambling11%4
  • Bonus8.6%3
  • KYC / verification5.7%2
  • Other2.9%1
  • Payments & refunds2.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved66%23
  • Unresolved29%10
  • Closed without an outcome2.9%1
  • Open2.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Slotbox Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Slotbox Casino against the market
MeasureSlotbox CasinoAll brands
Complaints resolved70%59%
Average review rating4.093.44
Complaints per 100 reviews4.326.4
Share of “Withdrawal” complaints43%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars69%567
  • 4 stars7.8%64
  • 3 stars4.3%35
  • 2 stars2.7%22
  • 1 star16%135
Share of 823 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games43%292
  • Customer support34%230
  • Withdrawals24%167
  • Bonuses18%124
  • Website & app17%116
  • Deposits & payment methods7.3%50
Share of the 684 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals13%92
  • Fairness & RTP11%74
  • Bonuses7.7%53
  • Customer support6%41
  • Trust & licence3.4%23
  • VIP & loyalty2.5%17
Share of the 684 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Ireland55%449
  • United Kingdom22%179
  • Norway3.3%27
  • Austria3.2%26
  • Finland2.8%23
  • Canada2.2%18
  • New Zealand1.6%13
  • South Africa1.6%13
  • Spain1.5%12
  • Germany1.4%11
  • Other countries5.2%42
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202611–2953.86
20255–4294.38
20245–442.83
20238–424.27
20223–11–
20213–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–7564.2 / 5
Casino Guru2827–
AskGamblers3394.1 / 5
CasinoReviews2––
latestcasinobonuses.bet11–
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Slotbox Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Ireland · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal limits

    Open

    Austria · Casino Guru

  • Complaint

    Winnings voided

    Unresolved

    Ireland · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

33 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Slotbox Casino

Who owns Slotbox Casino?

Slotbox Casino is operated by Slotbox N.V. and runs under the Coastline Affiliates affiliate programme.

Is Slotbox Casino licensed?

Yes. Slotbox Casino holds 2 licences: Curacao Gaming Control Board, Estonian Tax and Customs Board.

When was Slotbox Casino founded?

Slotbox Casino launched in 2021.

Which currencies does Slotbox Casino accept?

Currencies listed for Slotbox Casino: Euros, Canadian dollars, British pounds sterling, Japanese yen, Norwegian kroner, US dollars, Indian rupees, Bitcoin and 5 more. Its site is available in 8 languages: English, Finnish, Norwegian, Japanese and 4 more.

What welcome bonuses does Slotbox Casino offer?

17 welcome offers are listed for Slotbox Casino. The first on the list is “100 FREE SPINS on Book of Power”, with a 25× wagering requirement.

Which countries is Slotbox Casino available in?

Slotbox Casino is listed in 12 markets: Austria, Belgium, Canada, Estonia, Finland, France, Germany, India and 4 more.

What do players say about Slotbox Casino?

Players have filed 35 complaints and written 823 reviews about Slotbox Casino. Players rate Slotbox Casino 4.15 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Slotbox Casino?

“Withdrawal delay” – 15% of the 34 complaints about Slotbox Casino with a labelled problem. Followed by “Withdrawal refused” (15%) and “Bonus winnings confiscated” (8.8%).

Do players report withdrawal problems at Slotbox Casino?

Withdrawals are the topic of 15 complaints about Slotbox Casino: 43% of the 35 with a topic. The most common withdrawal problem is “Withdrawal delay” (33% of them). Of the withdrawal complaints with a known outcome, 57% were resolved.

Does Slotbox Casino resolve player complaints?

70% of the 33 complaints about Slotbox Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Slotbox Casino is 1,171st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Slotbox Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Fairness & RTP” and “Bonuses”. 77% of the rated reviews give four or five stars, and 19% give one or two.

How many complaints has Slotbox Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 13 complaints about Slotbox Casino.

Where do Slotbox Casino’s players come from?

The countries named most often in complaints and reviews about Slotbox Casino are Ireland (55%), United Kingdom (22%) and Norway (3.3%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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