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Casino profile
Lussurio Casino
Player complaints and reviews about Lussurio Casino, plus its operator (Lussurio Partners), licences and welcome offers.
lussurio.com
Profile
- Website
- lussurio.com
- Established
- 2026
- Operator
- Lussurio Partnersaffiliate programme
- Company
- Goodwin N.V.
- Licences
- Languages
- English
- French
- Romanian
- Portuguese
- Spanish
- Russian
- Hungarian
- German
- Norwegian
- Finnish
- Swedish
- Bulgarian
- Slovenian
- Slovak
- Croatian
- Greek
- Serbian
- Japanese
- Indonesian
- Danish
- Dutch
- Polish
- Czech Show more
- Currencies
- Euros
- US dollars
- Canadian dollars
- Danish krone
- New Zealand dollars
- Norwegian kroner
- Polish zlotys
- Peruvian nuevos soles
- South African Rand
- Mexican pesos
- Bulgarian leva
- British pounds sterling
- UAE dirhams
- Czech Republic korunas Show more
About
Lussurio Casino belongs to the Lussurio Partners affiliate programme. The site launched in 2026. It holds a licence from Curacao Gaming Control Board. The interface is available in 23 languages, including English, French, Romanian, Portuguese. 14 account currencies are listed, including Euros, US dollars, Canadian dollars, Danish krone.
Lussurio Casino is listed in 24 markets, among them Canada, Germany, France and Belgium. On the Lussurio Casino site for Austria, we found 6 welcome bonuses.
Licensee
The company that holds the Curaçao licence for Lussurio Casino, as the licence register names it.
- Legal name
- Goodwin N.V.
- Curaçao licence reference
- OGL/2024/758/0228
- Registration number (Curaçao Chamber of Commerce)
- 151353
- Licence application number
- OGL/2024/1660/0926
Markets
This brand is listed in 24 markets. Pick one to see what it offers there.
Welcome bonuses
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Cashback, das immer mehr gibt
10% tägliches + 10% wöchentliches Cashback – immer ein Gewinn
Cashback öffnenEin einzigartiges Willkommenspaket
Unser größtes Geschenkpaket. Zeitlich begrenzt – fordern Sie es jetzt an
Highroller-Bonus bis zu 51,398€
Hohe Einsätze? Hohe Belohnungen. Nur für ernsthafte Spieler
Nehmen Sie an Turnieren teil
Spielen und setzen für Echtgeld & Freispiele
Verdienen Sie mit jedem Freund
Verdienen Sie Geld mit jeder Wette, die Ihre Freunde platzieren
Player Intelligence
208 records
What players report about Lussurio Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
13
80% resolved, of those with a known outcome
Total reviews
195
Across all review sites
Player rating
4.15 / 5
AskGamblers 4.9 · Trustpilot 3.4
GEO markets
38
Countries stated on 55% of records
Lussurio Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Lussurio Casino, the way Player Intelligence PRO computes it.
Since 2026, players have posted 13 complaints and 195 reviews about Lussurio Casino on 5 sites. In the 12 months to November 4, 2026, they filed 11 complaints and posted 195 reviews.
The problem players report most often is “Documents rejected or requested again”: 31% of the 13 complaints with a labelled problem. Next come “Verification delay” (23%) and “Withdrawal delay” (15%). Complaints about “KYC / verification” make up 54% of those with a topic, against 5% across all brands.
Of the 10 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts Lussurio Casino 822nd of 1,917 casinos with at least 10 such complaints.
Reviewers give Lussurio Casino 4.0 out of 5 on average over 195 rated reviews, against 3.44 across all brands. 74% of the ratings are four or five stars, and 21% are one or two. The review sites’ own scores average 4.15 out of 5 across 2 sites. By that score, Lussurio Casino ranks 590th of 4,286 rated casinos. Reviewers most often praise “Games” (71 reviews), “Website & app” (65 reviews) and “Withdrawals” (55 reviews). The most common criticism concerns “Customer support” (25 reviews), “Withdrawals” (21 reviews) and “KYC / verification” (15 reviews).
The countries players state most often are Germany (11%), Czechia (7.9%) and Poland (7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Lussurio Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the fast and hassle-free withdrawals, with many noting that their winnings arrived quickly without unnecessary delays. The user-friendly interface and great selection of games, along with responsive customer support, were also frequently highlighted as positive aspects of the casino experience.
Players expressed frustration with the slow KYC process and lengthy withdrawal times, which often exceeded the stated processing period. Additionally, some felt misled by the casino's deposit requirements and reported issues with customer support providing generic responses rather than helpful assistance.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
11
2026
| Period | Value |
|---|---|
| 2026 | 11 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Documents rejected or requested again31%4
- Verification delay23%3
- Withdrawal delay15%2
- Account closed7.7%1
- Bonus winnings confiscated7.7%1
- Deposit refund7.7%1
- Withdrawal refused7.7%1
Block 03
Complaint categories
- KYC / verification54%7
- Withdrawal23%3
- Account7.7%1
- Bonus7.7%1
- Deposit7.7%1
Block 04
Complaint status
- Resolved62%8
- Open15%2
- Unresolved15%2
- Closed without an outcome7.7%1
Block 05
Lussurio Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Lussurio Casino | All brands |
|---|---|---|
| Complaints resolved | 80% | 59% |
| Average review rating | 4.0 | 3.44 |
| Complaints per 100 reviews | 6.7 | 26.4 |
| Share of “KYC / verification” complaints | 54% | 5% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
195
2026
| Period | Value |
|---|---|
| 2026 | 195 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars67%131
- 4 stars7.2%14
- 3 stars4.6%9
- 2 stars2.1%4
- 1 star19%37
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games43%71
- Website & app39%65
- Withdrawals33%55
- Bonuses25%42
- Customer support20%34
- Deposits & payment methods17%29
Criticised
- Customer support15%25
- Withdrawals13%21
- KYC / verification9%15
- Trust & licence7.2%12
- Bonuses6.6%11
- Fairness & RTP6%10
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
2026
| Period | Value |
|---|---|
| 2026 | 4 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany11%13
- Czechia7.9%9
- Poland7%8
- Lithuania6.1%7
- Finland5.3%6
- United Kingdom5.3%6
- Sweden5.3%6
- Slovenia3.5%4
- Austria2.6%3
- Belgium2.6%3
- Other countries43%49
Block 11
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 98 | 3.4 / 5 |
| AskGamblers | 2 | 92 | 4.9 / 5 |
| Casino Guru | 10 | 4 | – |
| latestcasinobonuses.bet | – | 1 | – |
| LCB | 1 | – | – |
Block 12
Latest complaints and reviews
The newest records about Lussurio Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
South Africa · Trustpilot
- Review
5.0 of 5 stars
Czechia · Trustpilot
- Complaint
Withdrawal delay
ResolvedFinland · Casino Guru
- Complaint
Verification delay
OpenGermany · Casino Guru
- Complaint
Documents rejected or requested again
ResolvedFinland · Casino Guru
60 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about Lussurio Casino
Who owns Lussurio Casino?
Lussurio Casino is operated by Goodwin N.V. and runs under the Lussurio Partners affiliate programme.
Is Lussurio Casino licensed?
Yes. Lussurio Casino holds a licence from Curacao Gaming Control Board.
When was Lussurio Casino founded?
Lussurio Casino launched in 2026.
Which currencies does Lussurio Casino accept?
Currencies listed for Lussurio Casino: Euros, US dollars, Canadian dollars, Danish krone, New Zealand dollars, Norwegian kroner, Polish zlotys, Peruvian nuevos soles and 6 more. Its site is available in 23 languages: English, French, Romanian, Portuguese and 19 more.
Which countries is Lussurio Casino available in?
Lussurio Casino is listed in 24 markets: Austria, Belgium, Bulgaria, Canada, Croatia, Czechia, Finland, France and 16 more.
What bonuses and promotions does Lussurio Casino run in Austria?
We read 6 live offers for Austria on the Lussurio Casino site itself.
What do players say about Lussurio Casino?
Players have filed 13 complaints and written 195 reviews about Lussurio Casino. Players rate Lussurio Casino 4.15 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Lussurio Casino?
“Documents rejected or requested again” – 31% of the 13 complaints about Lussurio Casino with a labelled problem. Followed by “Verification delay” (23%) and “Withdrawal delay” (15%).
Do players report withdrawal problems at Lussurio Casino?
Withdrawals are the topic of 3 complaints about Lussurio Casino: 23% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).
Does Lussurio Casino resolve player complaints?
80% of the 10 complaints about Lussurio Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lussurio Casino is 822nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Lussurio Casino?
Praised most: “Games”, “Website & app” and “Withdrawals”. Criticised most: “Customer support”, “Withdrawals” and “KYC / verification”. 74% of the rated reviews give four or five stars, and 21% give one or two.
How many complaints has Lussurio Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 11 complaints about Lussurio Casino.
Where do Lussurio Casino’s players come from?
The countries named most often in complaints and reviews about Lussurio Casino are Germany (11%), Czechia (7.9%) and Poland (7%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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