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Casino profile

Casino Rocket in Canada

Player complaints and reviews about Casino Rocket, plus its operator (Newgen Affiliates), licences and welcome offers.

casinorocket.com
casinorocket.com
Capture of the Casino Rocket website

Profile

Website
casinorocket.com
Established
2020
Operator
Newgen Affiliatesaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • French
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • New Zealand dollars
  • Canadian dollars
  • South African Rand
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Ripple
  • Brazilian reals
  • Norwegian kroner
  • Polish zlotys Show more

About

On the Casino Rocket site for Canada, we found a loyalty programme with 2 tiers. The registration form for Canada has 3 fields, including e-mail and password.

Casino Rocket belongs to the Newgen Affiliates affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 3 languages: English, German, French. 16 account currencies are listed, including Euros, US dollars, Australian dollars, New Zealand dollars. We list 10 welcome offers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    FRIENDLY SUPPORT

    100% secure 24/7 support

  2. 2

    SECURE, FAST WITHDRAWALS EVERY TIME

    Withdraw winnings instantly with space aged banking.

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. E-mail

Sign in

  1. E-mail
  2. Password
  3. E-mail

Player complaints and reviews in Canada

24 records

24 of the 404 records about Casino Rocket come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

22

Across all review sites

Player rating

3.27 / 5

22 ratings by these players

Share of all records

5.9%

of 404 about Casino Rocket

What players in Canada say about Casino Rocket

Players in Canada have filed 2 complaints and written 22 reviews about Casino Rocket. That is 5.9% of the 404 records about it from every market. Complaints make up 8.3% of their records, against 16% across all markets. Their reviews rate it 3.27 out of 5 on average (22 ratings), against 3.56 across all markets. 41% of their rated reviews give one or two stars; across all markets the share is 29%.

In the last 12 months: no complaints and 7 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Casino Rocket in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records8.3%16%
Average review rating, out of 53.273.56
Reviews rated 1–2 stars41%29%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars45%10
  • 4 stars14%3
  • 2 stars4.5%1
  • 1 star36%8
Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games30%6
  • KYC / verification20%4
  • Withdrawals20%4
  • Bonuses15%3
  • Website & app15%3
  • Customer support15%3
Share of the 20 reviews that name at least one aspect.reviews

Criticised

  • KYC / verification35%7
  • Withdrawals25%5
  • Customer support15%3
  • Trust & licence10%2
  • Bonuses5%1
  • Fairness & RTP5%1
Share of the 20 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–7–
20250–6–
20240–3–
20230–1–
20222–4–
20210–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–19–
Casino Guru23–

Block 07

Latest complaints and reviews

The newest records about Casino Rocket as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    4.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Verification delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casino Rocket in Canada

Does Casino Rocket have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 2 tiers.

What does Casino Rocket ask for at registration in Canada?

The Casino Rocket registration form for Canada has 3 fields, including e-mail, password.

How many complaints and reviews about Casino Rocket come from players in Canada?

24 of the 404 complaints and reviews about Casino Rocket come from players in Canada. Across all its markets, 64 complaints have a known outcome, and 94% of them were resolved.

Who owns Casino Rocket?

Casino Rocket is operated by Metlait SRL and runs under the Newgen Affiliates affiliate programme.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Casino Rocket, and ones players rate about the same.