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Casino Rocket in Germany

Player complaints and reviews about Casino Rocket, plus its operator (Newgen Affiliates), licences and welcome offers.

casinorocket.com
Capture of the Casino Rocket website

About

On the Casino Rocket site for Germany, we found a loyalty programme with 2 tiers.

Casino Rocket belongs to the Newgen Affiliates affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 3 languages: English, German, French. 16 account currencies are listed, including Euros, US dollars, Australian dollars, New Zealand dollars. We list 10 welcome offers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    SICHERE, SCHNELLE AUSZAHLUNGEN ZU JEDER ZEIT

    SICHERE, SCHNELLE AUSZAHLUNGEN ZU JEDER ZEIT Ziehen Sie Gewinne sofort mit galaktischen Zahlungsmethoden ab.

  2. 2

    FREUNDLICHER SUPPORT

    FREUNDLICHER SUPPORT 100% sicherer 24/7 Support

Player complaints and reviews in Germany

16 records

16 of the 404 records about Casino Rocket come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

89% resolved, of those with a known outcome

Total reviews

7

Across all review sites

Player rating

1.57 / 5

7 ratings by these players

Share of all records

4%

of 404 about Casino Rocket

What players in Germany say about Casino Rocket

Players in Germany have filed 9 complaints and written 7 reviews about Casino Rocket. That is 4% of the 404 records about it from every market. Complaints make up 56% of their records, against 16% across all markets. Their reviews rate it 1.57 out of 5 on average (7 ratings), against 3.56 across all markets. 86% of their rated reviews give one or two stars; across all markets the share is 29%.

The most common problem in their complaints is “Withdrawal delay”: 44% of 9 complaints with a labelled problem (30% across all markets). Compared with all markets, players here raise “Deposit not credited” more often: 33% of their labelled complaints against 14%. 89% of their 9 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 1 complaint and 1 review.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Casino Rocket in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records56%16%
Resolved, of complaints with a known outcome89%94%
Average review rating, out of 51.573.56
Reviews rated 1–2 stars86%29%
Withdrawal delay, of labelled complaints44%30%
Deposit not credited, of labelled complaints33%14%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Deposit44%4
  • Withdrawal44%4
  • Account11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved89%8
  • Unresolved11%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2022202320242025
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–0–
20251–2–
20241–1–
20232–3–
20223–1–
20201–0–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru97–

Block 07

Latest complaints and reviews

The newest records about Casino Rocket as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casino Rocket in Germany

Does Casino Rocket have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 2 tiers.

How many complaints and reviews about Casino Rocket come from players in Germany?

16 of the 404 complaints and reviews about Casino Rocket come from players in Germany. Across all its markets, 64 complaints have a known outcome, and 94% of them were resolved.

Who owns Casino Rocket?

Casino Rocket is operated by Metlait SRL and runs under the Newgen Affiliates affiliate programme.

Is Casino Rocket licensed?

Yes. Casino Rocket holds a licence from Anjouan Gaming Board.