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Casino profile
Player complaints and reviews about Casino Rocket, plus its operator (Newgen Affiliates), licences and welcome offers.

On the Casino Rocket site for Germany, we found a loyalty programme with 2 tiers.
Casino Rocket belongs to the Newgen Affiliates affiliate programme. The site launched in 2020. It holds a licence from Anjouan Gaming Board. The interface is available in 3 languages: English, German, French. 16 account currencies are listed, including Euros, US dollars, Australian dollars, New Zealand dollars. We list 10 welcome offers.
This brand is listed in 7 markets. Pick one to see what it offers there.
10 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
SICHERE, SCHNELLE AUSZAHLUNGEN ZU JEDER ZEIT Ziehen Sie Gewinne sofort mit galaktischen Zahlungsmethoden ab.
FREUNDLICHER SUPPORT 100% sicherer 24/7 Support
16 records
16 of the 404 records about Casino Rocket come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.
Total complaints
9
89% resolved, of those with a known outcome
Total reviews
7
Across all review sites
Player rating
1.57 / 5
7 ratings by these players
Share of all records
4%
of 404 about Casino Rocket
Players in Germany have filed 9 complaints and written 7 reviews about Casino Rocket. That is 4% of the 404 records about it from every market. Complaints make up 56% of their records, against 16% across all markets. Their reviews rate it 1.57 out of 5 on average (7 ratings), against 3.56 across all markets. 86% of their rated reviews give one or two stars; across all markets the share is 29%.
The most common problem in their complaints is “Withdrawal delay”: 44% of 9 complaints with a labelled problem (30% across all markets). Compared with all markets, players here raise “Deposit not credited” more often: 33% of their labelled complaints against 14%. 89% of their 9 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 1 complaint and 1 review.
A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Casino Rocket in Germany, or compare the market with another one.
| Figure | Germany | All markets |
|---|---|---|
| Complaints among all records | 56% | 16% |
| Resolved, of complaints with a known outcome | 89% | 94% |
| Average review rating, out of 5 | 1.57 | 3.56 |
| Reviews rated 1–2 stars | 86% | 29% |
| Withdrawal delay, of labelled complaints | 44% | 30% |
| Deposit not credited, of labelled complaints | 33% | 14% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 2 |
Block 05
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 0 | – |
| 2025 | 1 | – | 2 | – |
| 2024 | 1 | – | 1 | – |
| 2023 | 2 | – | 3 | – |
| 2022 | 3 | – | 1 | – |
| 2020 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 06
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 9 | 7 | – |
Block 07
The newest records about Casino Rocket as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
Withdrawal delay
ResolvedGermany · Casino Guru
5.0 of 5 stars
Germany · Casino Guru
Account closed
UnresolvedGermany · Casino Guru
1.0 of 5 stars
Germany · Casino Guru
Withdrawal delay
ResolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataYes. Its loyalty programme for Germany has 2 tiers.
16 of the 404 complaints and reviews about Casino Rocket come from players in Germany. Across all its markets, 64 complaints have a known outcome, and 94% of them were resolved.
Casino Rocket is operated by Metlait SRL and runs under the Newgen Affiliates affiliate programme.
Yes. Casino Rocket holds a licence from Anjouan Gaming Board.
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.