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Betamo Casino in Germany

Player complaints and reviews about Betamo Casino, plus its operator (Playamo Partners), licences and welcome offers.

betamo.com
Capture of the Betamo Casino website

About

On the Betamo Casino site for Germany, we found a loyalty programme with 11 tiers.

Betamo Casino belongs to the Playamo Partners affiliate programme. The site launched in 2019. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including Polish, German, Finnish, Norwegian. 6 account currencies are listed, including Euros, US dollars, Norwegian kroner, New Zealand dollars. We list 2 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    AMATEUR

    50 KP 50 CPs. Hol Dir 15 Freispiele für den Candy Monsta-Slot.

  2. 2

    BETAMO GOD

    5.000.000 KP 5.000.000 CPs. Mehr geht wirklich nicht. Du bekommst einen atemberaubenden Supersportwagen, einen Lamborghini Urus!

  3. 3

    BETLORD

    750000 KP 750.000 CPs. Dein Account schwillt um 10.000 € an!

  4. 4

    GAMBLING KNIGHT

    15000 KP 15.000 CPs. Deinem Account werden 200 € gutgeschrieben.

  5. 5

    GAMBLING PRO

    1700000 KP 1,750,000 CPs. Dein Account schwillt im 25.000 € an!

  6. 6

    LUCKY GAMBLER

    600 KP 600 CPs. 150 Freispiele für den Wild Cash-Slot.

  7. 7

    LUCKY GAMER

    4000 KP 4.000 CPs. Deinem Account werden 50 € gutgeschrieben.

  8. 8

    MR.SUCCESS

    1500 KP 1.500 CPs. 125 Freispiele für den Aztec Magic Megaways-Slot.

  9. 9

    ROOKIE

    Anfängerlevel, diesen bekommst Du, wenn Du beginnst, mit echtem Geld zu spielen.

  10. 10

    SKILLED

    200 KP 200 CPs. 50 Freispiele für den Penny Pelican-Slot gehören Dir.

  11. 11

    SLOT GURU

    200000 KP 200.000 CPs. Deinem Account werden 1.000 € gutgeschrieben.

Player complaints and reviews in Germany

53 records

53 of the 380 records about Betamo Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

18

94% resolved, of those with a known outcome

Total reviews

35

Across all review sites

Player rating

1.74 / 5

35 ratings by these players

Share of all records

14%

of 380 about Betamo Casino

What players in Germany say about Betamo Casino

Players in Germany have filed 18 complaints and written 35 reviews about Betamo Casino. That is 14% of the 380 records about it from every market. Complaints make up 34% of their records, against 36% across all markets. Their reviews rate it 1.74 out of 5 on average (35 ratings), against 3.41 across all markets. 83% of their rated reviews give one or two stars; across all markets the share is 35%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 18 complaints with a labelled problem (8.3% across all markets). 94% of their 18 complaints with a known outcome were resolved, against 68% across all markets.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Betamo Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records34%36%
Resolved, of complaints with a known outcome94%68%
Average review rating, out of 51.743.41
Reviews rated 1–2 stars83%35%
Withdrawal delay, of labelled complaints33%8.3%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%6
  • Bonus winnings confiscated28%5
  • Registration11%2
  • Withdrawal refused11%2
  • Account blocked5.6%1
  • Account closed5.6%1
  • Winnings voided5.6%1
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%9
  • Bonus28%5
  • Account22%4
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved94%17
  • Unresolved5.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20202021202220232024
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars17%6
  • 2 stars5.7%2
  • 1 star77%27
Share of 35 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals21%7
  • KYC / verification15%5
  • Games5.9%2
  • Bonuses2.9%1
  • Customer support2.9%1
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals44%15
  • KYC / verification29%10
  • Customer support29%10
  • Fairness & RTP18%6
  • Trust & licence15%5
  • Bonuses8.8%3
Share of the 34 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20241–1–
20232–6–
20222–6–
20213–13–
20209–9–
20191–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–35–
Casino Guru18––

Block 11

Latest complaints and reviews

The newest records about Betamo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Betamo Casino in Germany

Does Betamo Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 11 tiers.

How many complaints and reviews about Betamo Casino come from players in Germany?

53 of the 380 complaints and reviews about Betamo Casino come from players in Germany. Across all its markets, 137 complaints have a known outcome, and 68% of them were resolved.

Who owns Betamo Casino?

Betamo Casino is operated by N1 Interactive Ltd. Casinos and runs under the Playamo Partners affiliate programme.

Is Betamo Casino licensed?

Yes. Betamo Casino holds a licence from Malta Gaming Authority.