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Ninlay Casino

Player complaints and reviews about Ninlay Casino, plus its operator (1st Partners), licences and welcome offers.

ninlay.com
Capture of the Ninlay Casino website

About

Ninlay Casino belongs to the 1st Partners affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 10 languages, including English, Hungarian, German, Finnish. 18 account currencies are listed, including Euros, US dollars, Norwegian kroner, Hungarian forints. We list 14 welcome offers.

Ninlay Casino is listed in 15 markets, among them Canada, Germany, Spain and New Zealand. On the Ninlay Casino site for Norway, we found 5 tournaments. In Norway, Ninlay Casino accepts 6 payment methods, among them Pay by Card, Revolut, Paysafecard and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

21 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Pay by Card

    Card

    –

  • Revolut

    E-wallet

    –

  • Paysafecard

    Voucher

    –

  • Revolut

    E-wallet

    –

  • Neteller

    E-wallet

    –

  • MiFinity

    E-wallet

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

Cashier read on August 11, 2026

Player Intelligence

117 records

What players report about Ninlay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

17

94% resolved, of those with a known outcome

Total reviews

100

Across all review sites

Player rating

3.13 / 5

Trustpilot 2.9 · AskGamblers 2.0 · Tribuna 4.5

GEO markets

18

Countries stated on 85% of records

Ninlay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Ninlay Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 17 complaints and 100 reviews about Ninlay Casino on 4 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 27 reviews. Reviews are down 48% on the 12 months before (52). The average review rating fell from 3.29 to 2.41 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 47% of the 17 complaints with a labelled problem. Next come “Account closed” (24%) and “Withdrawal refused” (12%). Complaints about “Withdrawal” make up 59% of those with a topic, against 29% across all brands.

Of the 17 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts Ninlay Casino 202nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 90%.

Reviewers give Ninlay Casino 3.19 out of 5 on average over 100 rated reviews, against 3.44 across all brands. 48% of the ratings are four or five stars, and 37% are one or two. The review sites’ own scores average 3.13 out of 5 across 3 sites. By that score, Ninlay Casino ranks 2,283rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (26 reviews), “Games” (13 reviews) and “Website & app” (9 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Customer support” (20 reviews) and “Bonuses” (12 reviews).

The countries players state most often are Germany (29%), Greece (19%) and Switzerland (8.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.

Ask the AI analyst about Ninlay Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay47%8
  • Account closed24%4
  • Withdrawal refused12%2
  • Verification delay5.9%1
  • Missing funds5.9%1
  • Refund5.9%1
Share of the 17 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal59%10
  • Account24%4
  • Payments & refunds12%2
  • KYC / verification5.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved94%16
  • Unresolved5.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Ninlay Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Ninlay Casino against the market
MeasureNinlay CasinoAll brands
Complaints resolved94%59%
Average review rating3.193.44
Complaints per 100 reviews1726.4
Share of “Withdrawal” complaints59%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars38%38
  • 4 stars10%10
  • 3 stars15%15
  • 2 stars8%8
  • 1 star29%29
Share of 100 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support30%26
  • Games15%13
  • Website & app10%9
  • Withdrawals8%7
  • Bonuses6.8%6
  • Deposits & payment methods4.5%4
Share of the 88 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals41%36
  • Customer support23%20
  • Bonuses14%12
  • KYC / verification9.1%8
  • Fairness & RTP6.8%6
  • Trust & licence6.8%6
Share of the 88 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany29%29
  • Greece19%19
  • Switzerland8.1%8
  • Finland8.1%8
  • Canada6.1%6
  • France6.1%6
  • Spain4%4
  • Ireland4%4
  • Austria3%3
  • Denmark2%2
  • Other countries10%10
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20267–272.41
20257–383.0
20243–354.0

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–742.9 / 5
Casino Guru169–
Tribuna–154.5 / 5
AskGamblers122.0 / 5

Block 13

Latest complaints and reviews

The newest records about Ninlay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Complaint

    Account closed

    Resolved

    Greece · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Hungary · Casino Guru

  • Complaint

    Account closed

    Resolved

    Finland · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Ninlay Casino

Who owns Ninlay Casino?

Ninlay Casino is operated by Casolinia Group and runs under the 1st Partners affiliate programme.

Is Ninlay Casino licensed?

Yes. Ninlay Casino holds a licence from Anjouan Gaming Board.

When was Ninlay Casino founded?

Ninlay Casino launched in 2024.

Which currencies does Ninlay Casino accept?

Currencies listed for Ninlay Casino: Euros, US dollars, Norwegian kroner, Hungarian forints, Polish zlotys, New Zealand dollars, Canadian dollars, Brazilian reals and 10 more. Its site is available in 10 languages: English, Hungarian, German, Finnish and 6 more.

What welcome bonuses does Ninlay Casino offer?

14 welcome offers are listed for Ninlay Casino. The first on the list is “150% up to €500 + 50 Free Spins at Ninlay Casino”, with a 35× wagering requirement.

Which countries is Ninlay Casino available in?

Ninlay Casino is listed in 15 markets: Austria, Brazil, Canada, Czechia, Finland, Germany, Hungary, Italy and 7 more.

Which payment methods does Ninlay Casino accept in Norway?

The Ninlay Casino cashier for Norway lists 6 payment methods: Pay by Card, Revolut, Paysafecard, Neteller, MiFinity, Cryptocurrencies. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

Does Ninlay Casino run tournaments in Norway?

Yes. The Ninlay Casino site for Norway lists 5 tournaments.

What do players say about Ninlay Casino?

Players have filed 17 complaints and written 100 reviews about Ninlay Casino. Players rate Ninlay Casino 3.13 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Ninlay Casino?

“Withdrawal delay” – 47% of the 17 complaints about Ninlay Casino with a labelled problem. Followed by “Account closed” (24%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at Ninlay Casino?

Withdrawals are the topic of 10 complaints about Ninlay Casino: 59% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (80% of them). Of the withdrawal complaints with a known outcome, 90% were resolved.

Does Ninlay Casino resolve player complaints?

94% of the 17 complaints about Ninlay Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Ninlay Casino is 202nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Ninlay Casino?

Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 48% of the rated reviews give four or five stars, and 37% give one or two.

How many complaints has Ninlay Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 7 complaints about Ninlay Casino.

Where do Ninlay Casino’s players come from?

The countries named most often in complaints and reviews about Ninlay Casino are Germany (29%), Greece (19%) and Switzerland (8.1%).