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Casino profile

888 Casino in Canada

Player complaints and reviews about 888 Casino, plus its operator (Uffiliates), licences and welcome offers.

888casino.com
Capture of the 888 Casino website

About

On the 888 Casino site for Canada, we found 5 promotions and a loyalty programme with 1 tier.

888 Casino belongs to the Uffiliates affiliate programme. The site launched in 1997. It holds licences from Alcohol and Gaming Commission of Ontario, Gibraltar Regulatory Authority, Malta Gaming Authority, Portuguese Gambling Regulation and Inspection Service. The interface is available in 9 languages, including English, German, French, Russian. 4 account currencies are listed: Euros, British pounds sterling, US dollars, Canadian dollars. We list 9 welcome offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Welcome to a life changing experience – here’s what you’ll get as a VIP Member!

    We may offer bonuses and special offers from time to time (including but not limited to FreePlay and Jackpot Vouchers (as defined below), games bonuses and free spins) which are subject to this Bonus Policy, the User Agreement (as applicable to you), and any promotion-specific terms and conditions made available to you (“Promotion Terms”). In the event of a conflict between the terms set in the Bonus Policy, the User Agreement and/or the Promotion Terms (to the extent that the terms apply to a bonus or special offer), the following order of priority shall apply: (i) Promotion Terms; (ii) Bonus Policy; (iii) User Agreement.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. Username
  2. Password

Player complaints and reviews in Canada

471 records

471 of the 6,255 records about 888 Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

41

80% resolved, of those with a known outcome

Total reviews

430

Across all review sites

Player rating

1.5 / 5

430 ratings by these players

Share of all records

7.5%

of 6,255 about 888 Casino

What players in Canada say about 888 Casino

Players in Canada have filed 41 complaints and written 430 reviews about 888 Casino. That is 7.5% of the 6,255 records about it from every market. Complaints make up 8.7% of their records, against 12% across all markets. Their reviews rate it 1.5 out of 5 on average (430 ratings), against 1.65 across all markets. 87% of their rated reviews give one or two stars; across all markets the share is 82%.

The most common problem in their complaints is “Withdrawal delay”: 55% of 38 complaints with a labelled problem (39% across all markets). 80% of their 41 complaints with a known outcome were resolved, against 77% across all markets. In the last 12 months: 10 complaints and 94 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 888 Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records8.7%12%
Resolved, of complaints with a known outcome80%77%
Average review rating, out of 51.51.65
Reviews rated 1–2 stars87%82%
Withdrawal delay, of labelled complaints55%39%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%21
  • Account blocked11%4
  • Withdrawal refused7.9%3
  • Account closed5.3%2
  • Documents rejected or requested again5.3%2
  • Game malfunction5.3%2
  • Verification delay2.6%1
  • Missing funds2.6%1
  • Other problems5.3%2
Share of the 38 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal66%27
  • Account15%6
  • Technical9.8%4
  • KYC / verification7.3%3
  • Payments & refunds2.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved80%33
  • Unresolved20%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars8.1%35
  • 4 stars2.6%11
  • 3 stars2.8%12
  • 2 stars4.4%19
  • 1 star82%353
Share of 430 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals7.7%32
  • Games4.3%18
  • Bonuses2.4%10
  • Website & app2.2%9
  • KYC / verification1.9%8
  • Customer support1.7%7
Share of the 417 reviews that name at least one aspect.reviews

Criticised

  • Customer support42%174
  • Withdrawals38%159
  • Fairness & RTP27%111
  • Bonuses20%82
  • KYC / verification19%80
  • Account16%68
Share of the 417 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–811.35
20259–751.23
20243–811.42
20234–601.37
20222–311.35
20215–501.6
20202–311.61
20191–4–
20183–0–
20170–3–
20161–4–
20152–4–
20140–4–
20130–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–430–
AskGamblers21––
Casino Guru20––

Block 11

Latest complaints and reviews

The newest records about 888 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    2.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal

    Unresolved

    Canada · AskGamblers

  • Complaint

    Verification delay

    Unresolved

    Canada · AskGamblers

  • Complaint

    Account closed

    Resolved

    Canada · Casino Guru

14 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 888 Casino in Canada

What bonuses and promotions does 888 Casino run in Canada?

We read 5 live offers for Canada on the 888 Casino site itself.

Does 888 Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 1 tier.

How many complaints and reviews about 888 Casino come from players in Canada?

471 of the 6,255 complaints and reviews about 888 Casino come from players in Canada. Across all its markets, 695 complaints have a known outcome, and 77% of them were resolved.

Who owns 888 Casino?

888 Casino is operated by Virtual Digital Services Limited and runs under the Uffiliates affiliate programme.