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888 UK Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about 888 UK Casino and its operator (Uffiliates).

888casino.com
Capture of the 888 UK Casino website

About

888 UK Casino is an online casino operating under the Uffiliates affiliate programme. The site launched in 1997. It holds a licence from UK Gambling Commission. The interface is available in 1 language, among them English. Accounts can be held in 1 currency — British pounds sterling. Our database holds 1 welcome offer.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Welcome to a life changing experience – here’s what you’ll get as a VIP Member!

    Notifications
    FreePlay
    Settings
    Language
    English
    Choose Language
    English
    Deutsch
    Español
    Français
    Suomi
    عربي
    Canada
    España
    Danmark
    România
    Italia
    Sverige
    Portugal
    Deutschland
    POKER
    Bonus Policy
    We may offer bonuses and special offers from time to time (including but not limited to FreePlay and Jackpot Vouchers (as defined below), games bonuses and free spins) which are subject to this Bonus Policy, the User Agreement (as applicable to you), and any promotion-specific terms and conditions made available to you (“Promotion Terms”). In the event of a conflict between the terms set in the Bonus Policy, the User Agreement and/or the Promotion Terms (to the extent that the terms apply to a bonus or special offer), the following order of priority shall apply: (i) Promotion Terms; (ii) Bonus Policy; (iii) User Agreement. ALL BONUSES
    The following terms apply to all bonuses offered on 888casino:
    Currencies: 888casino offers play in one of the four following currencies in accordance with the member's personal preference: US Dollars, GBP, Euros or Canadian Dollars. Whenever a currency is mentioned (in connection with bonuses, deposit eligibility, bets, jackpots, etc) it will be calculated in US Dollars and converted to your chosen currency. Wagering requirements: all bonuses are subject to wagering requirements, which are requirements that require you to make wagers totalling a particular value in order to be able to withdraw bonus funds and any winnings associated with those funds:
    Other than with respect to a pending bonus, you may only fulfill any wagering requirements, using Restricted Funds (as defined in point 5 below). Any wagers placed using Available Funds (as defined in point 5 below) will in no way count to fulfilling the wagering requirements. With respect to a pending bonus, you may only fulfill any wagering requirements, using Available Funds and any wagers placed using Restricted Funds will in no way count to fulfilling the wagering requirements. Unless stated otherwise in the applicable Promotion Terms: (i) all non-pending bonuses and any winnings derived from such bonus may only be withdrawn after an amount totalling no less than 30 (thirty) times the initial bonus amount received has been wagered. For example, to withdraw a bonus of $/£/€10 and any related winnings, you need to wager $/£/€300 in Restricted Funds and the entire bonus criteria must be fulfilled; and (ii) all pending bonuses and any winnings derived from such bonus may only be withdrawn after an amount totalling no less than 30 (thirty) times the initial bonus amount received has been wagered. For example, to withdraw a bonus of $/£/€10 and any related winnings, you need to wager $/£/€300 in Available Funds and the entire bonus criteria must be fulfilled. Unless stated otherwise in the applicable Promotion Terms, all bonuses (and any associated winnings) expire within 90 days of the bonus being granted. This means that you must complete the applicable wagering requirements within 90 days of being granted the bonus, otherwise you will forfeit the bonus and any winnings associated with such bonus. If you make a withdrawal request, you will forfeit all of your Restricted Funds (which includes without limitation free spins, FreePlay and jackpot vouchers) and any related winnings with respect to such which have not been converted to Available Funds. GAME CATEGORY
    GAME CONTRIBUTION
    VIDEO SLOTS & SLOTS, SCRATCH CARD, KENO, RACE, ARCADE, DICE AND ALL OTHER GAMES THAT DO NOT APPEAR IN THE TABLE
    100%
    PAI GOW POKER, CARIBBEAN POKER, TRIPLE CARD POKER & POKER TABLE GAMES
    20%
    ALL VERSIONS OF BLACKJACK, HI-LO, ALL VERSIONS OF ROULETTE, BACCARAT, LIVE CASINO GAMES, POWER VIDEO POKER & VIDEO POKER
    10%
    CRAPS
    5%
    Examples:
    If you wager $/£/€500 in Restricted Funds on Video Slots with respect to a non pending bonus, the entire $/£/€ 500 (100%) contributes towards the wagering requirements. If you wager $/£/€ 500 in Available Funds on Caribbean Poker with respect to a pending bonus, $/£/€ 100 (20%) contributes towards the wagering requirements. Low-risk wagering, such as betting on red/black in equal amounts in roulette, will not constitute a valid wager for the purposes of meeting the wagering requirements. Should you have more than one non-pending bonus at any one time for which the wagering requirements have not yet been met, all wagers that you place using Restricted Funds (subject to the above) will contribute to the wagering requirements of the first non-pending bonus received and only on completion of the wagering requirements for that bonus, transfer to the second or subsequent non-pending bonus. Should you have more than one pending bonus at any one time for which the wagering requirements have not yet been met, all wagers that you place using Available Funds (subject to the above) will contribute to the wagering requirements of the first pending bonus received and only on completion of the wagering requirements for that pending bonus, transfer to the second or subsequent pending bonus. For members located in certain jurisdictions, territories and states, certain bonuses (including the Welcome Bonus) may not be available and there may be different wagering requirements for the withdrawal of bonuses and any accumulated winnings. For further details of where this applies, please contact us via Live Chat facility. Eligibility for bonus promotions is limited to one player per household even if there is more than one computer retained at the address. The identity of a user will be determined based on all or any combination of the following: name, mailing address, e-mail address, IP address, payment card number, computer, and any other form of identification that may be required. Bonuses can only be used on certain games. Your account is made up of both “Available Funds” (which may also be referred to on the website as 'Cash Balance', 'Deposit Balance' or 'Deposit Funds') and 'Restricted Funds' (which may also be referred to on the website as 'Bonus Balance'). Your Restricted Funds are the total of bonus funds that have not yet met the applicable wagering requirements and any winnings associated with such bonus funds as well as any free spins, FreePlay, jackpot vouchers, Tournament Tickets, Free Bet Tokens and Profit Boost Tokens. Your Available Funds are those funds that you have deposited and any winnings derived from such funds as well as any bonus funds that have met the applicable wagering requirements. Available Funds can be: (i) used in any applicable game; or (ii) withdrawn at any time in accordance with the Withdrawal Policy. If you have both Available Funds and Restricted Funds in your account, the next wager you make will use Available Funds first. Restricted Funds will only be used once your Available Funds balance is zero. The foregoing will not apply to your use of free spins, FreePlay, jackpot vouchers, Tournament Tickets, Free Bet Tokens and Profit Boost Tokens which you can use at any time. If you have successfully made a real money deposit into your account and you place a wager on casino games using Restricted Funds only and win you will receive, depending on your chosen account currency, up to a maximum of $500/€500/£500 in winnings. If your winnings exceed $500/€500/£500 you will only receive $500/€500/£500. If you have not successfully made a real money deposit into your account and you place a wager on casino games using Restricted Funds and win, you will receive, depending on your chosen account currency, up to a maximum of $100/€100/£100 in winnings. If your winnings exceed $100/€100/£100 you will only receive $100/€100/£100. The limitations set out in points 7 and 8 above do not apply to any verified progressive jackpot prize winnings which are derived from Restricted Funds. Such winnings are uncapped. From July 25th, 2024, you will not be eligible to place a wager or win any progressive jackpot prize using FreePlay or free spins. Until you successfully make a real money deposit into your account, the maximum amount that will be transferred to your Available Funds balance will be $100/€100/£100, subject to you meeting the relevant wagering requirements. The jackpot prizes will not increase as a result of wagers made with Restricted Funds. Only wagers with Available Funds shall increase the jackpot prizes. Please note, that if you do not log in to your account for a period of 90 days, your Comp Points, if any, shall be forfeited to us without further notice and are not refundable. Wagers made by you with Restricted Funds will not count towards the accumulation of Comp Points. For more information on Comp Points please see here. In any calendar month you may only accumulate up to a maximum of 5,000,000 (five million) Comp Points. In the event that in any calendar month you accumulate more than 5,000,000 (five million) Comp Points, such excess Comp Points will be forfeited by you. If you have a pending message on the website's cashier regarding your recent gaming activity, we reserve the right to revoke your eligibility to participate and/or continue to participate in any promotion. In such an event, any bonus and/or other benefit which you have received and/or are eligible to receive under any such promotion shall be forfeited by you.

  2. 2

    As Good as Gold - get even more with VIP Gold Membership!

    *Upgrade requires further review and additional documentation may be required in order to complete this process. *888 reserve the right to amend the comp point conversion rate at any time without prior notice given. *Gifts received in the form of bonuses are in accordance with our Bonus Policy and are rewarded at our discretion.

  3. 3

    The home of the True Elite – the advantages of being a VIP Platinum Member!

    *Upgrade requires further review and additional documentation may be required in order to complete this process. *888 reserve the right to amend the comp point conversion rate at any time without prior notice given. *Gifts received in the form of bonuses are in accordance with our Bonus Policy and are rewarded at our discretion.

Player Intelligence

50 records

What players report about 888 UK Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

48

42% resolved, of those with a known outcome

Total reviews

2

Across all review sites

Player rating

2.5 / 5

AskGamblers 2.5

GEO markets

1

Countries stated on 8% of records

AI-generated summary of player reviews

Players disliked the poor handling of withdrawals and the lack of communication from customer service. Many expressed frustration over long wait times and issues with receiving their winnings.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal69%33
  • KYC / verification15%7
  • Account10%5
  • Other6.3%3
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved58%28
  • Resolved42%20
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20242025
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20242025
Rating history

Player ratings from AskGamblers.