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Casino profile

Horus Casino

Player complaints and reviews about Horus Casino, plus its operator (Horus Casino Affiliates), licences and welcome offers.

horuscasino.com
horuscasino.com
Capture of the Horus Casino website

Profile

Website
horuscasino.com
Established
2019
Operator
Horus Casino Affiliatesaffiliate programme
Company
Mirage Corporation N.V.
Licences
Languages
  • English
  • German
  • Spanish
  • Norwegian
  • French
  • Finnish
Currencies
  • Australian dollars
  • Canadian dollars
  • US dollars
  • Euros
  • Norwegian kroner
  • New Zealand dollars
  • Russian rubles
  • Bitcoin
  • Litecoin
  • Ethereum
  • Ripple

About

Horus Casino belongs to the Horus Casino Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, German, Spanish, Norwegian. 11 account currencies are listed, including Australian dollars, Canadian dollars, US dollars, Euros. We list 9 welcome offers.

Horus Casino is listed in 10 markets, among them Canada, Germany, France and Belgium. On the Horus Casino site for France, we found 14 promotions and a loyalty programme with 3 tiers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Spin the reels and win

    Every spin you make earns you rewards in multiple ways!

  2. 2

    Unlock massive prizes

    The more you play, the more you earn, including free spins and cash rewards!

  3. 3

    Trustworthy and transparent

    Rewards are awarded in real money with no hidden conditions or surprises!

Player Intelligence

97 records

What players report about Horus Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33

85% resolved, of those with a known outcome

Total reviews

64

Across all review sites

Player rating

3.03 / 5

Trustpilot 2.6 · AskGamblers 3.45

GEO markets

22

Countries stated on 66% of records

Horus Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Horus Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 33 complaints and 64 reviews about Horus Casino on 4 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 12 reviews.

The problem players report most often is “Withdrawal delay”: 39% of the 31 complaints with a labelled problem. Next come “Bonus winnings confiscated” (26%) and “Withdrawal refused” (9.7%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.

Of the 33 complaints with a known outcome, 85% were resolved, against 59% across all brands. That puts Horus Casino 612th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 88%.

Reviewers give Horus Casino 3.01 out of 5 on average over 55 rated reviews, against 3.44 across all brands. 53% of the ratings are four or five stars, and 45% are one or two. The review sites’ own scores average 3.03 out of 5 across 2 sites. By that score, Horus Casino ranks 2,404th of 4,286 rated casinos. Reviewers most often praise “Games” (23 reviews), “Bonuses” (18 reviews) and “Customer support” (16 reviews). The most common criticism concerns “Withdrawals” (22 reviews), “Bonuses” (19 reviews) and “Trust & licence” (16 reviews).

The countries players state most often are Germany (22%), Finland (14%) and France (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Horus Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the enjoyable gaming experience and the potential for significant wins, with one player mentioning a life-changing win while playing their favorite game. Additionally, customer support was highlighted as being helpful and efficient in addressing player inquiries.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay39%12
  • Bonus winnings confiscated26%8
  • Withdrawal refused9.7%3
  • Missing funds6.5%2
  • Account blocked3.2%1
  • Wagering terms3.2%1
  • Deposit not credited3.2%1
  • Unfair terms3.2%1
  • Other problems6.5%2
Share of the 31 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal53%17
  • Bonus28%9
  • Payments & refunds6.3%2
  • Account3.1%1
  • Deposit3.1%1
  • Other3.1%1
  • Responsible gambling3.1%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved85%28
  • Unresolved15%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Horus Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Horus Casino against the market
MeasureHorus CasinoAll brands
Complaints resolved85%59%
Average review rating3.013.44
Complaints per 100 reviews51.626.4
Share of “Withdrawal” complaints53%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars44%24
  • 4 stars9.1%5
  • 3 stars1.8%1
  • 2 stars5.5%3
  • 1 star40%22
Share of 55 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games39%23
  • Bonuses31%18
  • Customer support27%16
  • Website & app25%15
  • Withdrawals20%12
  • Deposits & payment methods12%7
Share of the 59 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals37%22
  • Bonuses32%19
  • Trust & licence27%16
  • Customer support19%11
  • Fairness & RTP12%7
  • Deposits & payment methods8.5%5
Share of the 59 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany22%14
  • Finland14%9
  • France11%7
  • Denmark6.3%4
  • Greece6.3%4
  • Poland6.3%4
  • Sweden6.3%4
  • Canada4.7%3
  • United Kingdom3.1%2
  • Portugal3.1%2
  • Other countries17%11
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–10–
20256–10–
20242–7–
20232–7–
20222–14–
20215–6–
20207–6–
20196–4–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2418–
AskGamblers9193.45 / 5
Trustpilot–262.6 / 5
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Horus Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Unresolved

    AskGamblers

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    AskGamblers

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Germany · Casino Guru

  • Complaint

    Withdrawal limits

    Resolved

    Austria · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Horus Casino

Who owns Horus Casino?

Horus Casino is operated by Mirage Corporation N.V. and runs under the Horus Casino Affiliates affiliate programme.

Is Horus Casino licensed?

Yes. Horus Casino holds a licence from Curacao Gaming Control Board.

When was Horus Casino founded?

Horus Casino launched in 2019.

Which currencies does Horus Casino accept?

Currencies listed for Horus Casino: Australian dollars, Canadian dollars, US dollars, Euros, Norwegian kroner, New Zealand dollars, Russian rubles, Bitcoin and 3 more. Its site is available in 6 languages: English, German, Spanish, Norwegian and 2 more.

What welcome bonuses does Horus Casino offer?

9 welcome offers are listed for Horus Casino. The first on the list is “300% up to €600 and 100 extra spins”, with a 60× wagering requirement.

Which countries is Horus Casino available in?

Horus Casino is listed in 10 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, New Zealand and 2 more.

What bonuses and promotions does Horus Casino run in France?

We read 14 live offers for France on the Horus Casino site itself.

Does Horus Casino have a loyalty programme in France?

Yes. Its loyalty programme for France has 3 tiers.

What do players say about Horus Casino?

Players have filed 33 complaints and written 64 reviews about Horus Casino. Players rate Horus Casino 3.03 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Horus Casino?

“Withdrawal delay” – 39% of the 31 complaints about Horus Casino with a labelled problem. Followed by “Bonus winnings confiscated” (26%) and “Withdrawal refused” (9.7%).

Do players report withdrawal problems at Horus Casino?

Withdrawals are the topic of 17 complaints about Horus Casino: 53% of the 32 with a topic. The most common withdrawal problem is “Withdrawal delay” (71% of them). Of the withdrawal complaints with a known outcome, 88% were resolved.

Does Horus Casino resolve player complaints?

85% of the 33 complaints about Horus Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Horus Casino is 612th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Horus Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Trust & licence”. 53% of the rated reviews give four or five stars, and 45% give one or two.

How many complaints has Horus Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 3 complaints about Horus Casino.

Where do Horus Casino’s players come from?

The countries named most often in complaints and reviews about Horus Casino are Germany (22%), Finland (14%) and France (11%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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