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Casino profile

Sportingbet Casino

Player complaints and reviews about Sportingbet Casino, plus its operator (Entain Partners), licences and welcome offers.

sportingbet.com
sportingbet.com
Capture of the Sportingbet Casino website

Profile

Website
sportingbet.com
Established
1998
Operator
Entain Partnersaffiliate programme
Company
bwin Holdings (Malta) Limited
Licences
Languages
  • English
  • German
  • Spanish
  • Portuguese
Currencies
  • Argentine pesos
  • Bulgarian leva
  • Australian dollars
  • Brazilian reals
  • Canadian dollars
  • Swiss francs
  • Chilean pesos
  • Chinese yuan
  • Czech Republic korunas
  • Danish krone
  • Euros
  • British pounds sterling
  • Hong Kong dollars
  • Hungarian forints
  • Japanese yen
  • Mexican pesos
  • Norwegian kroner
  • Peruvian nuevos soles
  • Polish zlotys
  • Romanian lei
  • Russian rubles
  • Swedish kronor
  • Singapore dollars
  • US dollars
  • South African Rand Show more

About

Sportingbet Casino belongs to the Entain Partners affiliate programme. The site launched in 1998. It holds licences from Gibraltar Regulatory Authority, Kahnawake Gaming Commission, Malta Gaming Authority, SIGAP - Betting Management System (Brazil). The interface is available in 4 languages: English, German, Spanish, Portuguese. 25 account currencies are listed, including Argentine pesos, Bulgarian leva, Australian dollars, Brazilian reals. We list one welcome offer.

Sportingbet Casino is listed in 17 markets, among them Canada, Germany, Australia and Spain. On the Sportingbet Casino site for Austria, we found 4 promotions.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

13,532 records

What players report about Sportingbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

12,923

32% resolved, of those with a known outcome

Total reviews

609

Across all review sites

Player rating

3.21 / 5

Trustpilot 1.3 · AskGamblers 3.65 · Tribuna 4.5 · Reclame Aqui 3.4

GEO markets

20

Countries stated on 99% of records

Sportingbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Sportingbet Casino, the way Player Intelligence PRO computes it.

Since 2011, players have posted 12,923 complaints and 609 reviews about Sportingbet Casino on 8 sites. In the 12 months to November 4, 2026, they filed 3,443 complaints and posted 28 reviews. That is 3% fewer complaints than in the 12 months before (3,538). Reviews are up 40% on the 12 months before (20). The average review rating rose from 1.2 to 1.57 out of 5 year on year. Of the complaints with a known outcome, 18% were resolved in the last 12 months, against 54% in the 12 months before.

The problem players report most often is “Account blocked”: 33% of the 12,866 complaints with a labelled problem. Next come “Sports bets” (13%) and “Bonus not credited” (10%). Complaints about “Account” make up 37% of those with a topic, against 15% across all brands.

Of the 6,752 complaints with a known outcome, 32% were resolved, against 59% across all brands. That puts Sportingbet Casino 1,816th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 34%.

Reviewers give Sportingbet Casino 1.57 out of 5 on average over 589 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 3.21 out of 5 across 4 sites. By that score, Sportingbet Casino ranks 2,032nd of 4,286 rated casinos. Reviewers most often praise “Games” (46 reviews), “Customer support” (43 reviews) and “Withdrawals” (32 reviews). The most common criticism concerns “Customer support” (110 reviews), “Account” (84 reviews) and “Withdrawals” (84 reviews).

The countries players state most often are Brazil (98%), United Kingdom (1%) and South Africa (0.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Sportingbet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked33%4,215
  • Sports bets13%1,610
  • Bonus not credited10%1,291
  • Deposit not credited7.8%1,008
  • Withdrawal delay7%907
  • Site or app problems4.5%584
  • Withdrawal refused3.9%496
  • Account closed3%389
  • Other problems18%2,366
Share of the 12,866 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account37%4,701
  • Other16%2,100
  • Bonus14%1,771
  • Withdrawal11%1,447
  • Deposit8.7%1,123
  • Technical7.8%1,003
  • KYC / verification2.7%341
  • Payments & refunds2.2%287
  • Customer support0.5%70
  • Responsible gambling0.2%23
Share of complaints with a category. 57 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Open48%6,165
  • Unresolved35%4,571
  • Resolved17%2,181
  • No status published0%5
  • Status we do not recognise yet0%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Sportingbet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Sportingbet Casino against the market
MeasureSportingbet CasinoAll brands
Complaints resolved32%59%
Average review rating1.573.44
Complaints per 100 reviews2,12226.4
Share of “Account” complaints37%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2011201220132014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%93
  • 4 stars5.8%34
  • 3 stars5.3%31
  • 2 stars3.6%21
  • 1 star70%410
Share of 589 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games12%46
  • Customer support11%43
  • Withdrawals8.3%32
  • Website & app7.8%30
  • Bonuses7.6%29
  • Sportsbook4.4%17
Share of the 384 reviews that name at least one aspect.reviews

Criticised

  • Customer support29%110
  • Account22%84
  • Withdrawals22%84
  • Bonuses18%69
  • Sportsbook12%47
  • Trust & licence12%45
Share of the 384 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2011201220132014201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Brazil98%13,215
  • United Kingdom1%133
  • South Africa0.2%32
  • Germany0.2%22
  • Greece0.1%7
  • Canada0%6
  • Denmark0%6
  • Austria0%5
  • Ireland0%5
  • Romania0%4
  • Other countries0.1%12
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262,97916%3431.43
20253,79452%211.0
20241,14647%221.5
20231,21530%391.15
20221,52611%231.59
202179148%271.44
202021213%211.76
201913128%19–
201853045%14–
201730840%16–
201622546%17–
20156658%13–
20140–11–
20130–17–
20120–5–
20110–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Reclame Aqui12,8913203.4 / 5
Trustpilot–2171.3 / 5
AskGamblers17583.65 / 5
Casino Guru94–
Tribuna–74.5 / 5
latestcasinobonuses.bet13–
Casinomeister3––
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about Sportingbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Deposit refund

    Open

    Brazil · Reclame Aqui

  • Complaint

    Account not closed on request

    Resolved

    Brazil · Reclame Aqui

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    1.0 of 5 stars

    South Africa · Trustpilot

  • Complaint

    Missing funds

    Unresolved

    Brazil · Reclame Aqui

18 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna, Reclame Aqui.

Questions about Sportingbet Casino

Who owns Sportingbet Casino?

Sportingbet Casino is operated by bwin Holdings (Malta) Limited and runs under the Entain Partners affiliate programme.

When was Sportingbet Casino founded?

Sportingbet Casino launched in 1998.

Which currencies does Sportingbet Casino accept?

Currencies listed for Sportingbet Casino: Argentine pesos, Bulgarian leva, Australian dollars, Brazilian reals, Canadian dollars, Swiss francs, Chilean pesos, Chinese yuan and 17 more. Its site is available in 4 languages: English, German, Spanish, Portuguese.

What welcome bonuses does Sportingbet Casino offer?

One welcome offer is listed for Sportingbet Casino. The first on the list is “100 Free Spins at Sportingbet Casino”.

Which countries is Sportingbet Casino available in?

Sportingbet Casino is listed in 17 markets: Argentina, Australia, Austria, Brazil, Canada, Chile, Czechia, Germany and 9 more.

What bonuses and promotions does Sportingbet Casino run in Austria?

We read 4 live offers for Austria on the Sportingbet Casino site itself.

What do players say about Sportingbet Casino?

Players have filed 12,923 complaints and written 609 reviews about Sportingbet Casino. Players rate Sportingbet Casino 3.21 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Sportingbet Casino?

“Account blocked” – 33% of the 12,866 complaints about Sportingbet Casino with a labelled problem. Followed by “Sports bets” (13%) and “Bonus not credited” (10%).

Do players report withdrawal problems at Sportingbet Casino?

Withdrawals are the topic of 1,447 complaints about Sportingbet Casino: 11% of the 12,866 with a topic. The most common withdrawal problem is “Withdrawal delay” (63% of them). Of the withdrawal complaints with a known outcome, 34% were resolved.

Does Sportingbet Casino resolve player complaints?

32% of the 6,752 complaints about Sportingbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Sportingbet Casino is 1,816th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Sportingbet Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Customer support”, “Account” and “Withdrawals”. 22% of the rated reviews give four or five stars, and 73% give one or two.

How many complaints has Sportingbet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3,443 complaints about Sportingbet Casino. That is 3% fewer than in the 12 months before, when there were 3,538.

Where do Sportingbet Casino’s players come from?

The countries named most often in complaints and reviews about Sportingbet Casino are Brazil (98%), United Kingdom (1%) and South Africa (0.2%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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