100% up to $600 + $30 in Tickets at Party Poker Casino
- Bonus
- 100%
- Max bonus
- $600
- Min deposit
- $10
Casino profile
Party Poker Casino
Player complaints and reviews about Party Poker Casino, plus its operator (Entain Partners), licences and welcome offers.
casino.partypoker.com
Profile
- Website
- casino.partypoker.com
- Established
- 2001
- Operator
- Entain Partnersaffiliate programme
- Company
- bwin Holdings (Malta) Limited
- Licences
- Languages
- English
- French
- Spanish
- Portuguese
- German
- Currencies
- Euros
- US dollars
- Canadian dollars
- British pounds sterling
- Brazilian reals
- Chilean pesos
- Hungarian forints
- Mexican pesos
- Peruvian nuevos soles
About
Party Poker Casino belongs to the Entain Partners affiliate programme. The site launched in 2001. It holds licences from Alcohol and Gaming Commission of Ontario, Gibraltar Regulatory Authority, Malta Gaming Authority, UK Gambling Commission. The interface is available in 5 languages, including English, French, Spanish, Portuguese. 9 account currencies are listed, including Euros, US dollars, Canadian dollars, British pounds sterling. We list 2 welcome offers.
Party Poker Casino is listed in 12 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 12 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to £1000 + £50 Free Play at Party Poker Casino
- Bonus
- 100%
- Max bonus
- £1000
- Min deposit
- £10
- Wagering
- 5xd
Wagering applies to the deposit.
Player Intelligence
895 records
What players report about Party Poker Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
13
70% resolved, of those with a known outcome
Total reviews
882
Across all review sites
Player rating
2.57 / 5
Trustpilot 1.1 · casino.ru 4.7 · AskGamblers 1.9
GEO markets
41
Countries stated on 98% of records
Party Poker Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Party Poker Casino, the way Player Intelligence PRO computes it.
Since 2006, players have posted 13 complaints and 882 reviews about Party Poker Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 71 reviews. Reviews are down 24% on the 12 months before (94). The average review rating fell from 1.11 to 1.06 out of 5 year on year.
The problem players report most often is “Account blocked”: 27% of the 11 complaints with a labelled problem. Next come “Withdrawal delay” (27%) and “Game malfunction” (18%). Complaints about “Account” make up 31% of those with a topic, against 15% across all brands.
Of the 10 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts Party Poker Casino 1,155th of 1,917 casinos with at least 10 such complaints.
Reviewers give Party Poker Casino 1.34 out of 5 on average over 880 rated reviews, against 3.44 across all brands. 7.4% of the ratings are four or five stars, and 90% are one or two. The review sites’ own scores average 2.57 out of 5 across 3 sites. By that score, Party Poker Casino ranks 3,117th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (26 reviews), “Games” (24 reviews) and “Bonuses” (15 reviews). The most common criticism concerns “Fairness & RTP” (467 reviews), “Customer support” (188 reviews) and “Trust & licence” (135 reviews).
The countries players state most often are United Kingdom (45%), Canada (16%) and Germany (9.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Party Poker Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
3
2006200820102012201420162018202020222024
| Period | Value |
|---|---|
| 2006 | 1 |
| 2007 | 0 |
| 2008 | 0 |
| 2009 | 0 |
| 2010 | 1 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 0 |
| 2014 | 0 |
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account blocked27%3
- Withdrawal delay27%3
- Game malfunction18%2
- Account closed9.1%1
- Wrong calculation9.1%1
- Withdrawal refused9.1%1
Block 03
Complaint categories
- Account31%4
- Withdrawal31%4
- Technical23%3
- Deposit7.7%1
- Payments & refunds7.7%1
Block 04
Complaint status
- Resolved54%7
- Unresolved23%3
- Status we do not recognise yet15%2
- Open7.7%1
Block 05
Party Poker Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Party Poker Casino | All brands |
|---|---|---|
| Complaints resolved | 70% | 59% |
| Average review rating | 1.34 | 3.44 |
| Complaints per 100 reviews | 1.5 | 26.4 |
| Share of “Account” complaints | 31% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
172
2008201020122014201620182020202220242026
| Period | Value |
|---|---|
| 2008 | 2 |
| 2009 | 0 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 4 |
| 2013 | 2 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 8 |
| 2019 | 33 |
| 2020 | 172 |
| 2021 | 161 |
| 2022 | 123 |
| 2023 | 110 |
| 2024 | 112 |
| 2025 | 85 |
| 2026 | 59 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars4.3%38
- 4 stars3.1%27
- 3 stars2.4%21
- 2 stars3%26
- 1 star87%768
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals3.1%26
- Games2.8%24
- Bonuses1.8%15
- Website & app1.8%15
- Customer support1.8%15
- Trust & licence1.5%13
Criticised
- Fairness & RTP55%467
- Customer support22%188
- Trust & licence16%135
- Withdrawals15%126
- Website & app10%84
- Account9.6%81
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.5
1.25
1.5
1
1
1
2
1.75
1.79
1.48
1.38
1.48
1.13
1.27
1.09
1.07
2008200920102011201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2008 | 3.5 |
| 2009 | 0 |
| 2010 | 0 |
| 2011 | 0 |
| 2012 | 1.25 |
| 2013 | 1.5 |
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 1.75 |
| 2019 | 1.79 |
| 2020 | 1.48 |
| 2021 | 1.38 |
| 2022 | 1.48 |
| 2023 | 1.13 |
| 2024 | 1.27 |
| 2025 | 1.09 |
| 2026 | 1.07 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom45%393
- Canada16%138
- Germany9.7%85
- France5.4%47
- Denmark4.3%38
- Spain3%26
- Ireland2.9%25
- Italy1.6%14
- Netherlands1.5%13
- Sweden1.4%12
- Other countries9.6%84
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 59 | 1.07 |
| 2025 | 0 | – | 85 | 1.09 |
| 2024 | 3 | – | 112 | 1.27 |
| 2023 | 3 | – | 110 | 1.13 |
| 2022 | 2 | – | 123 | 1.48 |
| 2021 | 1 | – | 161 | 1.38 |
| 2020 | 1 | – | 172 | 1.48 |
| 2019 | 0 | – | 33 | 1.79 |
| 2018 | 0 | – | 8 | – |
| 2017 | 0 | – | 4 | – |
| 2016 | 0 | – | 3 | – |
| 2015 | 1 | – | 2 | – |
| 2014 | 0 | – | 2 | – |
| 2013 | 0 | – | 2 | – |
| 2012 | 0 | – | 4 | – |
| 2010 | 1 | – | 0 | – |
| 2008 | 0 | – | 2 | – |
| 2006 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 866 | 1.1 / 5 |
| casino.ru | – | 10 | 4.7 / 5 |
| Casino Guru | 6 | 2 | – |
| AskGamblers | 3 | 4 | 1.9 / 5 |
| Casinomeister | 4 | – | – |
Block 13
Latest complaints and reviews
The newest records about Party Poker Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Canada · Trustpilot
- Review
1.0 of 5 stars
United States · Trustpilot
- Complaint
Withdrawal refused
UnresolvedDenmark · Casino Guru
- Complaint
Account blocked
ResolvedGermany · Casino Guru
- Complaint
Payments & refunds
Unresolved
8 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, casino.ru, AskGamblers.
Questions about Party Poker Casino
Who owns Party Poker Casino?
Party Poker Casino is operated by bwin Holdings (Malta) Limited and runs under the Entain Partners affiliate programme.
Is Party Poker Casino licensed?
Yes. Party Poker Casino holds 4 licences: Alcohol and Gaming Commission of Ontario, Gibraltar Regulatory Authority, Malta Gaming Authority, UK Gambling Commission.
When was Party Poker Casino founded?
Party Poker Casino launched in 2001.
Which currencies does Party Poker Casino accept?
Currencies listed for Party Poker Casino: Euros, US dollars, Canadian dollars, British pounds sterling, Brazilian reals, Chilean pesos, Hungarian forints, Mexican pesos and 1 more. Its site is available in 5 languages: English, French, Spanish, Portuguese and 1 more.
What welcome bonuses does Party Poker Casino offer?
2 welcome offers are listed for Party Poker Casino. The first on the list is “100% up to $600 + $30 in Tickets at Party Poker Casino”.
Which countries is Party Poker Casino available in?
Party Poker Casino is listed in 12 markets: Austria, Belgium, Brazil, Canada, Chile, France, Germany, Mexico and 4 more.
What do players say about Party Poker Casino?
Players have filed 13 complaints and written 882 reviews about Party Poker Casino. Players rate Party Poker Casino 2.57 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Party Poker Casino?
“Account blocked” – 27% of the 11 complaints about Party Poker Casino with a labelled problem. Followed by “Withdrawal delay” (27%) and “Game malfunction” (18%).
Do players report withdrawal problems at Party Poker Casino?
Withdrawals are the topic of 4 complaints about Party Poker Casino: 31% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them).
Does Party Poker Casino resolve player complaints?
70% of the 10 complaints about Party Poker Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Party Poker Casino is 1,155th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Party Poker Casino?
Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Fairness & RTP”, “Customer support” and “Trust & licence”. 7.4% of the rated reviews give four or five stars, and 90% give one or two.
Where do Party Poker Casino’s players come from?
The countries named most often in complaints and reviews about Party Poker Casino are United Kingdom (45%), Canada (16%) and Germany (9.7%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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