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Sportingbet Casino in Brazil

Player complaints and reviews about Sportingbet Casino, plus its operator (Entain Partners), licences and welcome offers.

sportingbet.com
Capture of the Sportingbet Casino website

About

On the Sportingbet Casino site for Brazil, we found 2 promotions.

Sportingbet Casino belongs to the Entain Partners affiliate programme. The site launched in 1998. It holds licences from Gibraltar Regulatory Authority, Kahnawake Gaming Commission, Malta Gaming Authority, SIGAP - Betting Management System (Brazil). The interface is available in 4 languages: English, German, Spanish, Portuguese. 25 account currencies are listed, including Argentine pesos, Bulgarian leva, Australian dollars, Brazilian reals. We list one welcome offer.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Brazil

13,215 records

13,215 of the 13,532 records about Sportingbet Casino come from players who state they are in Brazil. The figures below are theirs alone; the casino page covers every market.

Total complaints

12,893

32% resolved, of those with a known outcome

Total reviews

322

Across all review sites

Player rating

1.4 / 5

322 ratings by these players

Share of all records

98%

of 13,532 about Sportingbet Casino

What players in Brazil say about Sportingbet Casino

Players in Brazil have filed 12,893 complaints and written 322 reviews about Sportingbet Casino. That is 98% of the 13,532 records about it from every market. Complaints make up 98% of their records, against 95% across all markets. Their reviews rate it 1.4 out of 5 on average (322 ratings), against 1.57 across all markets. 70% of their rated reviews give one or two stars; across all markets the share is 73%.

The most common problem in their complaints is “Account blocked”: 33% of 12,836 complaints with a labelled problem (33% across all markets). 32% of their 6,725 complaints with a known outcome were resolved, against 32% across all markets. In the last 12 months: 3,443 complaints and no reviews.

A player counts as being in Brazil when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Sportingbet Casino in Brazil, or compare the market with another one.

Brazil and all markets
FigureBrazilAll markets
Complaints among all records98%95%
Resolved, of complaints with a known outcome32%32%
Average review rating, out of 51.41.57
Reviews rated 1–2 stars70%73%
Account blocked, of labelled complaints33%33%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked33%4,212
  • Sports bets13%1,610
  • Bonus not credited10%1,288
  • Deposit not credited7.8%1,006
  • Withdrawal delay7%902
  • Site or app problems4.5%584
  • Withdrawal refused3.8%492
  • Account closed3%385
  • Other problems18%2,357
Share of the 12,836 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account37%4,694
  • Other16%2,099
  • Bonus14%1,768
  • Withdrawal11%1,436
  • Deposit8.7%1,121
  • Technical7.8%1,002
  • KYC / verification2.6%340
  • Payments & refunds2.2%284
  • Customer support0.5%70
  • Responsible gambling0.2%22
Share of complaints with a category. 57 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Open48%6,165
  • Unresolved35%4,559
  • Resolved17%2,166
  • No status published0%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars19%61
  • 4 stars5%16
  • 3 stars6.2%20
  • 2 stars3.1%10
  • 1 star67%215
Share of 322 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support22%23
  • Account3.8%4
  • Withdrawals1.9%2
  • Bonuses0.9%1
  • Website & app0.9%1
  • Trust & licence0.9%1
Share of the 106 reviews that name at least one aspect.reviews

Criticised

  • Customer support29%31
  • Account25%27
  • Bonuses9.4%10
  • Trust & licence9.4%10
  • Sportsbook8.5%9
  • Withdrawals3.8%4
Share of the 106 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262,97916%3201.41
20253,79252%0–
20241,14448%1–
20231,21330%0–
20221,52511%0–
202179148%1–
202021013%0–
201913128%0–
201852745%0–
201730440%0–
201621746%0–
20156055%0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Reclame Aqui12,891320–
Casino Guru21–
Trustpilot–1–

Block 11

Latest complaints and reviews

The newest records about Sportingbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Deposit refund

    Open

    Brazil · Reclame Aqui

  • Complaint

    Account not closed on request

    Resolved

    Brazil · Reclame Aqui

  • Complaint

    Missing funds

    Unresolved

    Brazil · Reclame Aqui

  • Review

    1.0 of 5 stars

    Brazil · Casino Guru

  • Review

    1.0 of 5 stars

    Brazil · Trustpilot

13 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Sportingbet Casino in Brazil

What bonuses and promotions does Sportingbet Casino run in Brazil?

We read 2 live offers for Brazil on the Sportingbet Casino site itself.

How many complaints and reviews about Sportingbet Casino come from players in Brazil?

13,215 of the 13,532 complaints and reviews about Sportingbet Casino come from players in Brazil. Across all its markets, 6,752 complaints have a known outcome, and 32% of them were resolved.

Who owns Sportingbet Casino?

Sportingbet Casino is operated by bwin Holdings (Malta) Limited and runs under the Entain Partners affiliate programme.