Casino profile

Reels Casino

Player complaints and reviews about Reels Casino, plus its operator (Reels Affiliates), licences and welcome offers.

About

Reels Casino belongs to the Reels Affiliates affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 19 languages, including English, German, Finnish, French. 9 account currencies are listed, including USD Coin, Ethereum, Tether, Bitcoin. We list 3 welcome offers.

Reels Casino is listed in 10 markets, among them Austria, Poland, Japan and United Arab Emirates. On the Reels Casino site for Austria, we found a loyalty programme with 17 tiers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

125% up to 200 USDT, 1st Deposit at Reels Casino
Bonus
125%
Max bonus
200 USDT
Min deposit
20 USDT
Wagering
10xb
Wagering applies to the bonus amount.
100% up to 500 USDT, 3rd Deposit at Reels Casino
Bonus
100%
Max bonus
500 USDT
Min deposit
30 USDT
Wagering
10xb
Wagering applies to the bonus amount.
75% up to 500 USDT, 2nd Deposit at Reels Casino
Bonus
75%
Max bonus
500 USDT
Min deposit
30 USDT
Wagering
10xb
Wagering applies to the bonus amount.

Loyalty programme

17 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Geburtstags-Bonus
Wie der Name schon sagt – eine Überraschung an deinem Geburtstag. Wir verwöhnen unsere Spieler gerne an ihrem besonderen Tag!
An deinem Geburtstag gratulieren wir dir und schreiben den Geburtstags-Bonus auf dein Konto gut.
2
Gibt es Einzahlungs- oder Umsatzanforderungen?
Nein, du musst keine Einzahlung tätigen oder Umsatzbedingungen erfüllen, um den täglichen Reload-Bonus zu erhalten.
3
Kann ich meinen Bonus vergrößern?
Oh ja, kannst du!
Spiel jeden Tag
Nutze Kryptowährungen für Einzahlungen
Wähle Spiele mit niedrigerem RTP (höherer House Edge)
4
Level & Verdienst
Status Level-Schwelle
Novice
$0.00
Regular
$100.00
Bronze
$3,000.00
Silver
$20,000.00
Gold
$40,000.00
Gold II
$70,000.00
Gold III
$120,000.00
Gold IV
$200,000.00
Platinum
$300,000.00
Platinum II
$1,500,000.00
Platinum III
$3,000,000.00
Platinum IV
$5,000,000.00
Ultimate
$10,000,000.00
Ultimate II
$25,000,000.00
Ultimate III
$50,000,000.00
Ultimate IV
$100,000,000.00
Ultimate V
$250,000,000.00
Ultimate VI
$500,000,000.00
Mythic I
$1,000,000,000.00
Mythic II
$3,000,000,000.00
Eternal
$10,000,000,000.00
5
Rebate
Rebate ist ein Prozentsatz des berechneten House Edge basierend auf dem RTP, der dir erstattet wird.
Wir berechnen den House Edge und erstatten dir bis zu 5% dieses Betrags auf dein Konto.
Rebates werden beim Spielen angesammelt und können täglich oder jederzeit abgerufen werden – unabhängig vom Status.
6
Täglicher Reload
Der tägliche Reload-Bonus ist eine besondere Belohnung, die auf deinen Wetteinsätzen und Gewinnen der letzten Zeit basiert.
Das System berücksichtigt sowohl deine Einsätze als auch deinen Gewinn der letzten Woche. Unser Motto: Alle Spieler werden belohnt – egal ob sie gewinnen oder verlieren. Und bei einer Pechsträhne legen wir noch etwas drauf!
Am Ende jedes Tages wird dein persönlicher Bonus basierend auf deiner Spielaktivität berechnet. Je mehr du gespielt hast, desto größer der Bonus. Er wird in gleiche Teile aufgeteilt und täglich gutgeschrieben – du erhältst eine E-Mail-Benachrichtigung.
Nein, du musst keine Einzahlung tätigen oder Umsatzbedingungen erfüllen, um den täglichen Reload-Bonus zu erhalten.
Oh ja, kannst du!
Spiel jeden Tag
Nutze Kryptowährungen für Einzahlungen
Wähle Spiele mit niedrigerem RTP (höherer House Edge)
7
VIP-Support
Sobald du Platinum-Status oder höher erreichst, wird dir ein persönlicher VIP-Manager zugewiesen – immer für dich da und bereit, alle deine Fragen zu beantworten.
8
Was ist der Geburtstags-Bonus?
Wie der Name schon sagt – eine Überraschung an deinem Geburtstag. Wir verwöhnen unsere Spieler gerne an ihrem besonderen Tag!
9
Was ist der tägliche Reload?
Der tägliche Reload-Bonus ist eine besondere Belohnung, die auf deinen Wetteinsätzen und Gewinnen der letzten Zeit basiert.
10
Was ist Rebate?
Rebate ist ein Prozentsatz des berechneten House Edge basierend auf dem RTP, der dir erstattet wird.
11
Was ist RP?
RP (Reels Points) werden mit jeder deiner Wetten gutgeschrieben. Je höher dein VIP-Status, desto mehr RP erhältst du pro Wette.
12
Was ist VIP-Support?
Sobald du Platinum-Status oder höher erreichst, wird dir ein persönlicher VIP-Manager zugewiesen – immer für dich da und bereit, alle deine Fragen zu beantworten.
13
Wie erhalte ich meinen Geburtstags-Bonus?
An deinem Geburtstag gratulieren wir dir und schreiben den Geburtstags-Bonus auf dein Konto gut.
14
Wie erhalte ich meinen Rebate?
Rebates werden beim Spielen angesammelt und können täglich oder jederzeit abgerufen werden – unabhängig vom Status.
15
Wie erhalte ich meinen täglichen Reload?
Am Ende jedes Tages wird dein persönlicher Bonus basierend auf deiner Spielaktivität berechnet. Je mehr du gespielt hast, desto größer der Bonus. Er wird in gleiche Teile aufgeteilt und täglich gutgeschrieben – du erhältst eine E-Mail-Benachrichtigung.
16
Wie wird der Rebate berechnet?
Wir berechnen den House Edge und erstatten dir bis zu 5% dieses Betrags auf dein Konto.
17
Wie wird der tägliche Reload berechnet?
Das System berücksichtigt sowohl deine Einsätze als auch deinen Gewinn der letzten Woche. Unser Motto: Alle Spieler werden belohnt – egal ob sie gewinnen oder verlieren. Und bei einer Pechsträhne legen wir noch etwas drauf!

Player Intelligence

104 records

What players report about Reels Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

36% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.23 / 5

casino.ru 4.7 · Trustpilot 3.2 · AskGamblers 0.5 · Tribuna 4.5

GEO markets

Countries stated on 49% of records

Reels Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Reels Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 15 complaints and 89 reviews about Reels Casino on 6 sites. In the 12 months to November 5, 2026, they filed 14 complaints and posted 88 reviews.

The problem players report most often is “Withdrawal delay”: 43% of the 14 complaints with a labelled problem. Next come “Account blocked” (14%) and “Account closed” (7.1%). Complaints about “Withdrawal” make up 47% of those with a topic, against 29% across all brands.

Of the 14 complaints with a known outcome, 36% were resolved, against 59% across all brands. That puts Reels Casino 1,785th of 1,916 casinos with at least 10 such complaints.

Reviewers give Reels Casino 3.39 out of 5 on average over 89 rated reviews, against 3.44 across all brands. 56% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 3.23 out of 5 across 4 sites. By that score, Reels Casino ranks 2,024th of 4,286 rated casinos. Reviewers most often praise “Games” (24 reviews), “Bonuses” (22 reviews) and “Deposits & payment methods” (15 reviews). The most common criticism concerns “Withdrawals” (23 reviews), “Bonuses” (20 reviews) and “Customer support” (18 reviews).

The countries players state most often are Russia (29%), Germany (7.8%) and New Zealand (5.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.

Ask the AI analyst about Reels Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20252026

Complaints count

Period	Value
2025	2
2026	13

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay43%6
Account blocked14%2
Account closed7.1%1
Bonus winnings confiscated7.1%1
Wagering terms7.1%1
Deposit not credited7.1%1
Documents rejected or requested again7.1%1
Winnings voided7.1%1

Share of the 14 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal47%7
Account27%4
Bonus13%2
Deposit6.7%1
KYC / verification6.7%1

Share of complaints by category.complaints

Block 04

Complaint status

Unresolved60%9
Resolved33%5
Open6.7%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reels Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Reels Casino against the market
Measure	Reels Casino	All brands
Complaints resolved	36%	59%
Average review rating	3.39	3.44
Complaints per 100 reviews	16.9	26.4
Share of “Withdrawal” complaints	47%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20252026

Reviews count

Period	Value
2025	3
2026	86

Block 07

Review stars

How the rated reviews split by star.

5 stars37%33
4 stars19%17
3 stars18%16
2 stars5.6%5
1 star20%18

Share of 89 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games29%24
Bonuses27%22
Deposits & payment methods18%15
Withdrawals17%14
Website & app16%13
Customer support12%10

Share of the 82 reviews that name at least one aspect.reviews

Criticised

Withdrawals28%23
Bonuses24%20
Customer support22%18
Trust & licence16%13
KYC / verification9.8%8
Website & app8.5%7

Share of the 82 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.83

3.41

20252026

Rating history

Period	Value
2025	2.83
2026	3.41

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Russia29%15
Germany7.8%4
New Zealand5.9%3
Ukraine5.9%3
United States5.9%3
Belarus3.9%2
Canada3.9%2
Estonia3.9%2
France3.9%2
Hungary3.9%2
Other countries25%13

Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	13	25%	86	3.41
2025	2	–	3	–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
latestcasinobonuses.bet	11	21	–
Trustpilot	–	30	3.2 / 5
casino.ru	–	24	4.7 / 5
Tribuna	–	13	4.5 / 5
AskGamblers	3	1	0.5 / 5
Casinomeister	1	–	–

Block 13

Latest complaints and reviews

The newest records about Reels Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 5, 2026
1.0 of 5 stars
Spain · Trustpilot
ComplaintNov 3, 2026
Bonus winnings confiscated
Open
Russia · latestcasinobonuses.bet
ReviewNov 2, 2026
0.5 of 5 stars
Estonia · latestcasinobonuses.bet
ComplaintOct 2, 2026
Account blocked
Unresolved
Russia · latestcasinobonuses.bet
ComplaintAug 27, 2026
Deposit not credited
Unresolved
AskGamblers

14 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from casino.ru, Trustpilot, AskGamblers, Tribuna.

Questions about Reels Casino

Who owns Reels Casino?

Reels Casino is operated by Cavolo Boss Limitada and runs under the Reels Affiliates affiliate programme.

Is Reels Casino licensed?

Yes. Reels Casino holds a licence from Anjouan Gaming Board.

When was Reels Casino founded?

Reels Casino launched in 2025.

Which currencies does Reels Casino accept?

Currencies listed for Reels Casino: USD Coin, Ethereum, Tether, Bitcoin, Ripple, Litecoin, TRON, Binance Coin and 1 more. Its site is available in 19 languages: English, German, Finnish, French and 15 more.

What welcome bonuses does Reels Casino offer?

3 welcome offers are listed for Reels Casino. The first on the list is “125% up to 200 USDT, 1st Deposit at Reels Casino”, with a 10× wagering requirement.

Which countries is Reels Casino available in?

Reels Casino is listed in 10 markets: Austria, Azerbaijan, Japan, Kazakhstan, Poland, Russia, South Korea, Thailand and 2 more.

Does Reels Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 17 tiers.

What do players say about Reels Casino?

Players have filed 15 complaints and written 89 reviews about Reels Casino. Players rate Reels Casino 3.23 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Reels Casino?

“Withdrawal delay” – 43% of the 14 complaints about Reels Casino with a labelled problem. Followed by “Account blocked” (14%) and “Account closed” (7.1%).

Do players report withdrawal problems at Reels Casino?

Withdrawals are the topic of 7 complaints about Reels Casino: 47% of the 15 with a topic. The most common withdrawal problem is “Withdrawal delay” (86% of them).

Does Reels Casino resolve player complaints?

36% of the 14 complaints about Reels Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Reels Casino is 1,785th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Reels Casino?

Praised most: “Games”, “Bonuses” and “Deposits & payment methods”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 56% of the rated reviews give four or five stars, and 26% give one or two.

How many complaints has Reels Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 14 complaints about Reels Casino.

Where do Reels Casino’s players come from?

The countries named most often in complaints and reviews about Reels Casino are Russia (29%), Germany (7.8%) and New Zealand (5.9%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.