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100 Bonus Spins at Ladbrokes Casino
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- 100
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Casino profile
Ladbrokes Casino
Player complaints and reviews about Ladbrokes Casino, plus its operator (Entain Partners), licences and welcome offers.
ladbrokes.com
Profile
- Website
- ladbrokes.com
- Established
- 2000
- Operator
- Entain Partnersaffiliate programme
- Company
- LC International Limited
- Languages
- English
- Currencies
- Euros
- British pounds sterling
- US dollars
About
Ladbrokes Casino belongs to the Entain Partners affiliate programme. The site launched in 2000. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. 3 account currencies are listed: Euros, British pounds sterling, US dollars. We list one welcome offer.
Ladbrokes Casino is listed in one market, United Kingdom. On the Ladbrokes Casino site for Canada, we found a loyalty programme with 5 tiers.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Loyalty programme
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
1-2-FREE, BEST ODDS GUARANTEED & MORE
1-2-FREE, BEST ODDS GUARANTEED & MORE Get access to special offers on football, horse racing and more sports every day SEE OFFERS 18+. Ladbrokes rules apply. Present your Club Ladbrokes card at the counter or scan at the BetStation terminal to get access to offers.
- 2
BET £10 GET £10 BEAT THE BOOKIE & MORE
BET £10 GET £10 BEAT THE BOOKIE & MORE Get access to exclusive Gaming offers every day SEE OFFERS 18+. Ladbrokes rules apply. Present your Club Ladbrokes card at the counter or scan on a gaming machine in-shop to get access to offers
- 3
DEPOSIT ONLINE FUNDS IN SHOP
DEPOSIT ONLINE FUNDS IN SHOP Club Ladbrokes allows you to load funds into your online account via our shops. FIND SHOP 18+. Present your Club Ladbrokes card at the counter to do a cash deposit. In-shop deposit transactions to your online account only permitted in cash. Limits apply to the maximum amount you can deposit into your online account per calendar month – please see full terms below or ask Shop Team for details.
- 4
COLLECT ONLINE WINNINGS IN CASH
COLLECT ONLINE WINNINGS IN CASH You can pick up your online winnings in cash with Club Ladbrokes in shop FIND SHOP 18+. Present your Club Ladbrokes card at the counter to make cash withdrawal. In-shop withdrawal transactions from your online account only permitted in cash. Limits apply to the maximum amount you can withdraw from your online account per calendar month – please see full terms below or ask Shop Team for details.
- 5
JOIN TODAY & GET A £10 FREE SHOP BET
JOIN TODAY & GET A £10 FREE SHOP BET Head to your local Ladbrokes shop to join FIND SHOP 18+. Give your username at the counter to join Club Ladbrokes. You will receive your card & Free Bet to use on BetStation. Free bet non-divisible and must be used in its entirety as a £10 stake. Free Bet not returned if selection becomes void. Free Bet must be used in-shop and can't be transferred to online. Value of Free Bet not included in any winnings. See in-shop for full terms.
Player Intelligence
3,868 records
What players report about Ladbrokes Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
81
55% resolved, of those with a known outcome
Total reviews
3,787
Across all review sites
Player rating
2.42 / 5
Trustpilot 1.2 · AskGamblers 2.05 · Tribuna 4.0
GEO markets
43
Countries stated on 97% of records
Ladbrokes Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Ladbrokes Casino, the way Player Intelligence PRO computes it.
Since 2008, players have posted 81 complaints and 3,787 reviews about Ladbrokes Casino on 7 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 704 reviews. Reviews are up 28% on the 12 months before (552). The average review rating rose from 1.18 to 1.25 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 27% of the 73 complaints with a labelled problem. Next come “Documents rejected or requested again” (12%) and “Game malfunction” (11%). Complaints about “Withdrawal” make up 30% of those with a topic, against 29% across all brands.
Of the 71 complaints with a known outcome, 55% were resolved, against 59% across all brands. That puts Ladbrokes Casino 1,507th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 48%.
Reviewers give Ladbrokes Casino 1.74 out of 5 on average over 3,765 rated reviews, against 3.44 across all brands. 17% of the ratings are four or five stars, and 81% are one or two. The review sites’ own scores average 2.42 out of 5 across 3 sites. By that score, Ladbrokes Casino ranks 3,272nd of 4,286 rated casinos. Reviewers most often praise “Customer support” (498 reviews), “Bonuses” (144 reviews) and “Withdrawals” (133 reviews). The most common criticism concerns “Fairness & RTP” (1,029 reviews), “Customer support” (867 reviews) and “Bonuses” (636 reviews).
The countries players state most often are United Kingdom (88%), Ireland (3.9%) and Belgium (2.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Ladbrokes Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Deposit is easy, and the withdraw waiting time is acceptable. Players found nothing positive about the bonuses, customer service, or games.
Players disliked that the slots and game shows are rigged, leading to significant losses after wins. Additionally, the customer service was described as useless, rude, and unprofessional.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
15
2008201020122014201620182020202220242026
| Period | Value |
|---|---|
| 2008 | 1 |
| 2009 | 1 |
| 2010 | 1 |
| 2011 | 2 |
| 2012 | 3 |
| 2013 | 2 |
| 2014 | 14 |
| 2015 | 7 |
| 2016 | 15 |
| 2017 | 8 |
| 2018 | 6 |
| 2019 | 3 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 5 |
| 2025 | 0 |
| 2026 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay27%20
- Documents rejected or requested again12%9
- Game malfunction11%8
- Bonus winnings confiscated6.8%5
- Account blocked5.5%4
- Self-exclusion5.5%4
- Wrong calculation5.5%4
- Account closed4.1%3
- Other problems22%16
Block 03
Complaint categories
- Withdrawal30%24
- KYC / verification15%12
- Technical15%12
- Bonus12%10
- Other9.9%8
- Account8.6%7
- Responsible gambling6.2%5
- Payments & refunds3.7%3
Block 04
Complaint status
- Resolved48%39
- Unresolved40%32
- Status we do not recognise yet11%9
- No status published1.2%1
Block 05
Ladbrokes Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Ladbrokes Casino | All brands |
|---|---|---|
| Complaints resolved | 55% | 59% |
| Average review rating | 1.74 | 3.44 |
| Complaints per 100 reviews | 2.1 | 26.4 |
| Share of “Withdrawal” complaints | 30% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
607
2011201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2011 | 11 |
| 2012 | 15 |
| 2013 | 21 |
| 2014 | 108 |
| 2015 | 319 |
| 2016 | 80 |
| 2017 | 102 |
| 2018 | 91 |
| 2019 | 110 |
| 2020 | 211 |
| 2021 | 280 |
| 2022 | 376 |
| 2023 | 455 |
| 2024 | 437 |
| 2025 | 564 |
| 2026 | 607 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars15%551
- 4 stars2.8%106
- 3 stars2%74
- 2 stars3.2%122
- 1 star77%2,912
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support14%498
- Bonuses4%144
- Withdrawals3.7%133
- Games2.3%81
- Website & app1.4%51
- Sportsbook1.2%42
Criticised
- Fairness & RTP29%1,029
- Customer support24%867
- Bonuses18%636
- Withdrawals16%562
- Account12%418
- Website & app10%369
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.55
2.77
2.6
4.5
4.5
2.57
1.81
1.51
1.8
1.48
1.47
1.4
1.31
1.24
1.2
1.24
2011201220132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2011 | 4.55 |
| 2012 | 2.77 |
| 2013 | 2.6 |
| 2014 | 4.5 |
| 2015 | 4.5 |
| 2016 | 2.57 |
| 2017 | 1.81 |
| 2018 | 1.51 |
| 2019 | 1.8 |
| 2020 | 1.48 |
| 2021 | 1.47 |
| 2022 | 1.4 |
| 2023 | 1.31 |
| 2024 | 1.24 |
| 2025 | 1.2 |
| 2026 | 1.24 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom88%3,293
- Ireland3.9%145
- Belgium2.9%107
- Australia1.9%71
- United States0.6%21
- Germany0.4%16
- Denmark0.3%12
- Netherlands0.3%11
- Spain0.2%9
- Norway0.2%6
- Other countries1.6%60
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 607 | 1.24 |
| 2025 | 0 | – | 564 | 1.2 |
| 2024 | 5 | – | 437 | 1.24 |
| 2023 | 6 | – | 455 | 1.31 |
| 2022 | 3 | – | 376 | 1.4 |
| 2021 | 1 | – | 280 | 1.47 |
| 2020 | 0 | – | 211 | 1.48 |
| 2019 | 3 | – | 110 | 1.8 |
| 2018 | 6 | – | 91 | 1.51 |
| 2017 | 8 | – | 102 | 1.81 |
| 2016 | 15 | 86% | 80 | 2.57 |
| 2015 | 7 | – | 319 | 4.5 |
| 2014 | 14 | 54% | 108 | 4.5 |
| 2013 | 2 | – | 21 | – |
| 2012 | 3 | – | 15 | – |
| 2011 | 2 | – | 11 | – |
| 2010 | 1 | – | 0 | – |
| 2009 | 1 | – | 0 | – |
| 2008 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 3,727 | 1.2 / 5 |
| AskGamblers | 44 | 48 | 2.05 / 5 |
| Casinomeister | 16 | – | – |
| CasinoReviews | 14 | – | – |
| Casino Guru | 7 | 4 | – |
| latestcasinobonuses.bet | – | 5 | – |
| Tribuna | – | 3 | 4.0 / 5 |
Block 13
Latest complaints and reviews
The newest records about Ladbrokes Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Ireland · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Withdrawal delay
Unresolved - Complaint
Sports bets
UnresolvedUnited Kingdom · CasinoReviews
- Complaint
Missing funds
Unresolved
68 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about Ladbrokes Casino
Who owns Ladbrokes Casino?
Ladbrokes Casino is operated by LC International Limited and runs under the Entain Partners affiliate programme.
Is Ladbrokes Casino licensed?
Yes. Ladbrokes Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.
When was Ladbrokes Casino founded?
Ladbrokes Casino launched in 2000.
Which currencies does Ladbrokes Casino accept?
Currencies listed for Ladbrokes Casino: Euros, British pounds sterling, US dollars. Its site is available in one language: English.
What welcome bonuses does Ladbrokes Casino offer?
One welcome offer is listed for Ladbrokes Casino. The first on the list is “100 Bonus Spins at Ladbrokes Casino”.
Which countries is Ladbrokes Casino available in?
Ladbrokes Casino is listed in 1 market: United Kingdom.
Does Ladbrokes Casino have a loyalty programme in Canada?
Yes. Its loyalty programme for Canada has 5 tiers.
What do players say about Ladbrokes Casino?
Players have filed 81 complaints and written 3,787 reviews about Ladbrokes Casino. Players rate Ladbrokes Casino 2.42 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Ladbrokes Casino?
“Withdrawal delay” – 27% of the 73 complaints about Ladbrokes Casino with a labelled problem. Followed by “Documents rejected or requested again” (12%) and “Game malfunction” (11%).
Do players report withdrawal problems at Ladbrokes Casino?
Withdrawals are the topic of 24 complaints about Ladbrokes Casino: 30% of the 81 with a topic. The most common withdrawal problem is “Withdrawal delay” (83% of them). Of the withdrawal complaints with a known outcome, 48% were resolved.
Does Ladbrokes Casino resolve player complaints?
55% of the 71 complaints about Ladbrokes Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Ladbrokes Casino is 1,507th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Ladbrokes Casino?
Praised most: “Customer support”, “Bonuses” and “Withdrawals”. Criticised most: “Fairness & RTP”, “Customer support” and “Bonuses”. 17% of the rated reviews give four or five stars, and 81% give one or two.
How many complaints has Ladbrokes Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 3 complaints about Ladbrokes Casino.
Where do Ladbrokes Casino’s players come from?
The countries named most often in complaints and reviews about Ladbrokes Casino are United Kingdom (88%), Ireland (3.9%) and Belgium (2.9%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos whose player rating is closest to that of Ladbrokes Casino.
