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Casino profile

Spin Casino in Canada

Player complaints and reviews about Spin Casino, plus its operator (Super Partners), licences and welcome offers.

spincasino.com
Capture of the Spin Casino website

About

On the Spin Casino site for Canada, we found 6 promotions.

Spin Casino belongs to the Super Partners affiliate programme. The site launched in 2019. It holds licences from Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission, Kahnawake Gaming Commission, Malta Gaming Authority. The interface is available in 13 languages, including English, French, German, Portuguese. 21 account currencies are listed, including Euros, US dollars, Canadian dollars, British pounds sterling. We list 7 welcome offers.

Markets

This brand is listed in 21 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Canada

1,351 records

1,351 of the 2,403 records about Spin Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

15

87% resolved, of those with a known outcome

Total reviews

1,336

Across all review sites

Player rating

3.77 / 5

1,336 ratings by these players

Share of all records

56%

of 2,403 about Spin Casino

What players in Canada say about Spin Casino

Players in Canada have filed 15 complaints and written 1,336 reviews about Spin Casino. That is 56% of the 2,403 records about it from every market. Complaints make up 1.1% of their records, against 3% across all markets. Their reviews rate it 3.77 out of 5 on average (1,336 ratings), against 3.8 across all markets. 26% of their rated reviews give one or two stars; across all markets the share is 24%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 15 complaints with a labelled problem (50% across all markets). 87% of their 15 complaints with a known outcome were resolved, against 51% across all markets. In the last 12 months: 2 complaints and 115 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Spin Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records1.1%3%
Resolved, of complaints with a known outcome87%51%
Average review rating, out of 53.773.8
Reviews rated 1–2 stars26%24%
Withdrawal delay, of labelled complaints33%50%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%5
  • Account blocked13%2
  • Account closed13%2
  • Bonus not credited6.7%1
  • Wagering terms6.7%1
  • Documents rejected or requested again6.7%1
  • Support not responding6.7%1
  • Game malfunction6.7%1
  • Other problems6.7%1
Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%6
  • Account27%4
  • Bonus13%2
  • KYC / verification6.7%1
  • Customer support6.7%1
  • Technical6.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved87%13
  • Unresolved13%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars56%749
  • 4 stars12%154
  • 3 stars6.8%91
  • 2 stars4.3%57
  • 1 star21%285
Share of 1,336 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games32%328
  • Bonuses15%151
  • Withdrawals13%135
  • Website & app11%114
  • Customer support6.8%70
  • Deposits & payment methods4.5%47
Share of the 1,036 reviews that name at least one aspect.reviews

Criticised

  • Bonuses16%161
  • Fairness & RTP15%159
  • Withdrawals14%149
  • Customer support13%130
  • Trust & licence5.1%53
  • Website & app4.5%47
Share of the 1,036 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–861.79
20253–1,1384.17
20246–491.24
20232–311.16
20220–271.11
20210–4–
20201–1–
20191–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,336–
Casino Guru15––

Block 11

Latest complaints and reviews

The newest records about Spin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Spin Casino in Canada

What bonuses and promotions does Spin Casino run in Canada?

We read 6 live offers for Canada on the Spin Casino site itself.

How many complaints and reviews about Spin Casino come from players in Canada?

1,351 of the 2,403 complaints and reviews about Spin Casino come from players in Canada. Across all its markets, 70 complaints have a known outcome, and 51% of them were resolved.

Who owns Spin Casino?

Spin Casino is operated by Bayton Limited Casinos and runs under the Super Partners affiliate programme.