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Casino profile

7 Melons Casino

Player complaints and reviews about 7 Melons Casino, plus its operator (Super Partners), licences and welcome offers.

7melons.ch
Capture of the 7 Melons Casino website

About

7 Melons Casino belongs to the Super Partners affiliate programme. The site launched in 2019. It holds a licence from Swiss Federal Gaming Board. The interface is available in 4 languages: English, French, German, Italian. One account currency is listed: Swiss francs. We list 2 welcome offers.

7 Melons Casino is listed in one market, Switzerland. On the 7 Melons Casino site for Switzerland, we found 9 promotions.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

544 records

What players report about 7 Melons Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

543

Across all review sites

Player rating

4.25 / 5

Trustpilot 4.5 · AskGamblers 4.0

GEO markets

27

Countries stated on 99% of records

7 Melons Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 7 Melons Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 1 complaint and 543 reviews about 7 Melons Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 208 reviews. Reviews are up 157% on the 12 months before (81). The average review rating rose from 3.68 to 3.89 out of 5 year on year.

Reviewers give 7 Melons Casino 3.89 out of 5 on average over 543 rated reviews, against 3.44 across all brands. 74% of the ratings are four or five stars, and 24% are one or two. The review sites’ own scores average 4.25 out of 5 across 2 sites. By that score, 7 Melons Casino ranks 502nd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (147 reviews), “Games” (134 reviews) and “Customer support” (89 reviews). The most common criticism concerns “Bonuses” (47 reviews), “Fairness & RTP” (35 reviews) and “Website & app” (31 reviews).

The countries players state most often are Switzerland (91%), France (1.7%) and Morocco (0.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about 7 Melons Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023
Complaints count

Block 02

Complaint categories

  • Account100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars60%324
  • 4 stars14%76
  • 3 stars2.8%15
  • 2 stars2.8%15
  • 1 star21%113
Share of 543 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals34%147
  • Games31%134
  • Customer support21%89
  • Bonuses13%57
  • Website & app13%55
  • Deposits & payment methods4.9%21
Share of the 429 reviews that name at least one aspect.reviews

Criticised

  • Bonuses11%47
  • Fairness & RTP8.2%35
  • Website & app7.2%31
  • Withdrawals6.5%28
  • KYC / verification5.8%25
  • Customer support4.7%20
Share of the 429 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Switzerland91%490
  • France1.7%9
  • Morocco0.9%5
  • Germany0.7%4
  • Italy0.7%4
  • Türkiye0.6%3
  • United Kingdom0.4%2
  • Iraq0.4%2
  • Poland0.4%2
  • Tunisia0.4%2
  • Other countries3.3%18
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2023.88
20250–683.82
20240–1154.07
20231–1244.35
20220–231.61
20210–8–
20200–3–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–5334.5 / 5
Casino Guru17–
AskGamblers–34.0 / 5

Block 11

Latest complaints and reviews

The newest records about 7 Melons Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Switzerland · Trustpilot

  • Review

    5.0 of 5 stars

    Switzerland · Trustpilot

  • Review

    4.0 of 5 stars

    Switzerland · Trustpilot

  • Review

    5.0 of 5 stars

    Switzerland · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Switzerland · Casino Guru

47 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about 7 Melons Casino

Who owns 7 Melons Casino?

7 Melons Casino is operated by Grand Casino Kursaal Bern AG and runs under the Super Partners affiliate programme.

Is 7 Melons Casino licensed?

Yes. 7 Melons Casino holds a licence from Swiss Federal Gaming Board.

When was 7 Melons Casino founded?

7 Melons Casino launched in 2019.

Which currencies does 7 Melons Casino accept?

The one currency listed for 7 Melons Casino is Swiss francs. Its site is available in 4 languages: English, French, German, Italian.

What welcome bonuses does 7 Melons Casino offer?

2 welcome offers are listed for 7 Melons Casino. The first on the list is “100% up to 1007 CHF at 7 Melons Casino”, with a 30× wagering requirement.

Which countries is 7 Melons Casino available in?

7 Melons Casino is listed in 1 market: Switzerland.

What bonuses and promotions does 7 Melons Casino run in Switzerland?

We read 9 live offers for Switzerland on the 7 Melons Casino site itself.

What do players say about 7 Melons Casino?

Players have filed 1 complaint and written 543 reviews about 7 Melons Casino. Players rate 7 Melons Casino 4.25 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about 7 Melons Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Bonuses”, “Fairness & RTP” and “Website & app”. 74% of the rated reviews give four or five stars, and 24% give one or two.

Where do 7 Melons Casino’s players come from?

The countries named most often in complaints and reviews about 7 Melons Casino are Switzerland (91%), France (1.7%) and Morocco (0.9%).