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Atlantis Gold Casino

Player complaints and reviews about Atlantis Gold Casino, plus its operator (Firebrand Affiliates), licences and welcome offers.

atlantisgoldcasino.com
Capture of the Atlantis Gold Casino website

About

Atlantis Gold Casino belongs to the Firebrand Affiliates affiliate programme. The site launched in 2011. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, French, Canadian. 5 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.

Atlantis Gold Casino is listed in 5 markets, among them Canada, France, Belgium and Australia.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Player Intelligence

71 records

What players report about Atlantis Gold Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

42

76% resolved, of those with a known outcome

Total reviews

29

Across all review sites

Player rating

2.5 / 5

AskGamblers 2.5

GEO markets

5

Countries stated on 17% of records

Atlantis Gold Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Atlantis Gold Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 42 complaints and 29 reviews about Atlantis Gold Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 86% of the 37 complaints with a labelled problem. Next come “Bonus not credited” (5.4%) and “Account blocked” (2.7%). Complaints about “Withdrawal” make up 83% of those with a topic, against 29% across all brands.

Of the 42 complaints with a known outcome, 76% were resolved, against 59% across all brands. That puts Atlantis Gold Casino 962nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.

The review sites’ own scores average 2.5 out of 5 on one site. By that score, Atlantis Gold Casino ranks 3,148th of 4,286 rated casinos. Reviewers most often praise “Games” (13 reviews) and “Bonuses” (10 reviews). The most common criticism concerns “Bonuses” (14 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Atlantis Gold Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20122013201420152016
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay86%32
  • Bonus not credited5.4%2
  • Account blocked2.7%1
  • Verification delay2.7%1
  • Wrong calculation2.7%1
Share of the 37 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal83%35
  • Bonus4.8%2
  • Account2.4%1
  • Deposit2.4%1
  • KYC / verification2.4%1
  • Other2.4%1
  • Technical2.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved76%32
  • Unresolved24%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Atlantis Gold Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Atlantis Gold Casino against the market
MeasureAtlantis Gold CasinoAll brands
Complaints resolved76%59%
Average review rating–3.44
Complaints per 100 reviews144.826.4
Share of “Withdrawal” complaints83%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20122013201420152016
Reviews count

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games48%13
  • Bonuses37%10
  • Website & app11%3
  • Customer support7.4%2
  • Deposits & payment methods3.7%1
  • Trust & licence3.7%1
Share of the 27 reviews that name at least one aspect.reviews

Criticised

  • Bonuses52%14
  • Fairness & RTP11%3
  • Games11%3
  • Website & app11%3
  • Withdrawals11%3
  • Account7.4%2
Share of the 27 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201420152016
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States75%9
  • Austria8.3%1
  • Australia8.3%1
  • Japan8.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20168–3–
20152295%4–
20141173%11–
20130–8–
20121–3–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers40262.5 / 5
latestcasinobonuses.bet–3–
Casinomeister1––
CasinoReviews1––

Block 12

Latest complaints and reviews

The newest records about Atlantis Gold Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Atlantis Gold Casino

Which affiliate programme runs Atlantis Gold Casino?

Atlantis Gold Casino runs under the Firebrand Affiliates affiliate programme.

Is Atlantis Gold Casino licensed?

Yes. Atlantis Gold Casino holds a licence from Curacao Gaming Control Board.

When was Atlantis Gold Casino founded?

Atlantis Gold Casino launched in 2011.

Which currencies does Atlantis Gold Casino accept?

Currencies listed for Atlantis Gold Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, US dollars. Its site is available in 3 languages: English, French, Canadian.

Which countries is Atlantis Gold Casino available in?

Atlantis Gold Casino is listed in 5 markets: Australia, Belgium, Canada, France, United Kingdom.

What do players say about Atlantis Gold Casino?

Players have filed 42 complaints and written 29 reviews about Atlantis Gold Casino. Players rate Atlantis Gold Casino 2.5 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Atlantis Gold Casino?

“Withdrawal delay” – 86% of the 37 complaints about Atlantis Gold Casino with a labelled problem. Followed by “Bonus not credited” (5.4%) and “Account blocked” (2.7%).

Do players report withdrawal problems at Atlantis Gold Casino?

Withdrawals are the topic of 35 complaints about Atlantis Gold Casino: 83% of the 42 with a topic. The most common withdrawal problem is “Withdrawal delay” (91% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.

Does Atlantis Gold Casino resolve player complaints?

76% of the 42 complaints about Atlantis Gold Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Atlantis Gold Casino is 962nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Atlantis Gold Casino?

Praised most: “Games” and “Bonuses”. Criticised most: “Bonuses”.