Casino profile

Lucky VIP Casino

Q: What does Lucky VIP Casino ask for at registration in United Kingdom?

The Lucky VIP Casino registration form for United Kingdom has 3 fields: e-mail, username, password.

Player complaints and reviews about Lucky VIP Casino, plus its operator (Rank Affiliates), licences and welcome offers.

About

Lucky VIP Casino belongs to the Rank Affiliates affiliate programme. The site launched in 2016. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. 2 account currencies are listed: British pounds sterling, Euros. We list 2 welcome offers.

Lucky VIP Casino is listed in one market, United Kingdom. The registration form for United Kingdom has 3 fields: e-mail, username and password.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

£40 bonus money
Max bonus
£40
Min deposit
£20
Wagering
10x bonus + deposit
Max bet
£5
Wagering applies to deposit plus bonus.
Deposit £20, Play with £40 at Lucky VIP Casino
Max bonus
£20
Min deposit
£20
Wagering
10xb
Wagering applies to the bonus amount.

Player Intelligence

184 records

What players report about Lucky VIP Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

75% resolved, of those with a known outcome

Total reviews

180

Across all review sites

Player rating

2.5 / 5

Trustpilot 2.5

GEO markets

Countries stated on 98% of records

Lucky VIP Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lucky VIP Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 4 complaints and 180 reviews about Lucky VIP Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

Reviewers give Lucky VIP Casino 3.18 out of 5 on average over 180 rated reviews, against 3.44 across all brands. 56% of the ratings are four or five stars, and 39% are one or two. The review sites’ own scores average 2.5 out of 5 on one site. By that score, Lucky VIP Casino ranks 3,148th of 4,286 rated casinos. Reviewers most often praise “Games” (44 reviews), “Customer support” (37 reviews) and “Website & app” (28 reviews). The most common criticism concerns “Fairness & RTP” (30 reviews), “Customer support” (26 reviews) and “Bonuses” (23 reviews).

The countries players state most often are United Kingdom (97%), United States (2.8%) and Canada (0.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Lucky VIP Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20182019202020212022

Complaints count

Period	Value
2018	1
2019	1
2020	1
2021	0
2022	1

Block 02

Complaint categories

Bonus25%1
Payments & refunds25%1
Responsible gambling25%1
Withdrawal25%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved75%3
Unresolved25%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201720182019202020212022202320242025

Reviews count

Period	Value
2017	56
2018	7
2019	11
2020	26
2021	27
2022	15
2023	28
2024	7
2025	3

Block 05

Review stars

How the rated reviews split by star.

5 stars38%69
4 stars17%31
3 stars5%9
2 stars3.3%6
1 star36%65

Share of 180 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games26%44
Customer support22%37
Website & app17%28
Withdrawals15%25
Bonuses11%19
Fairness & RTP1.8%3

Share of the 169 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP18%30
Customer support15%26
Bonuses14%23
Trust & licence13%22
Withdrawals12%20
Website & app9.5%16

Share of the 169 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.36

1.71

2.91

3.27

2.07

1.73

3.39

2.71

1.33

201720182019202020212022202320242025

Rating history

Period	Value
2017	4.36
2018	1.71
2019	2.91
2020	3.27
2021	2.07
2022	1.73
2023	3.39
2024	2.71
2025	1.33

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom97%175
United States2.8%5
Canada0.6%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2025	0	–	3	–
2024	0	–	7	–
2023	0	–	28	3.39
2022	1	–	15	–
2021	0	–	27	2.07
2020	1	–	26	3.27
2019	1	–	11	–
2018	1	–	7	–
2017	0	–	56	4.36

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	180	2.5 / 5
CasinoReviews	2	–	–
AskGamblers	1	–	–
Casino Guru	1	–	–

Block 11

Latest complaints and reviews

The newest records about Lucky VIP Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewFeb 17, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewJan 16, 2025
2.0 of 5 stars
United Kingdom · Trustpilot
ComplaintMay 27, 2022
Refund
Resolved
United Kingdom · Casino Guru
ComplaintDec 15, 2020
Withdrawal delay
Unresolved
CasinoReviews
ComplaintMay 16, 2018
Gambling limits
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about Lucky VIP Casino

Who owns Lucky VIP Casino?

Lucky VIP Casino is operated by Rank Interactive Gibraltar Limited Casinos and runs under the Rank Affiliates affiliate programme.

Is Lucky VIP Casino licensed?

Yes. Lucky VIP Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.

When was Lucky VIP Casino founded?

Lucky VIP Casino launched in 2016.

Which currencies does Lucky VIP Casino accept?

Currencies listed for Lucky VIP Casino: British pounds sterling, Euros. Its site is available in one language: English.

What welcome bonuses does Lucky VIP Casino offer?

2 welcome offers are listed for Lucky VIP Casino. The first on the list is “£40 bonus money”, with a 10× wagering requirement.

Which countries is Lucky VIP Casino available in?

Lucky VIP Casino is listed in 1 market: United Kingdom.

What do players say about Lucky VIP Casino?

Players have filed 4 complaints and written 180 reviews about Lucky VIP Casino. Players rate Lucky VIP Casino 2.5 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Lucky VIP Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Fairness & RTP”, “Customer support” and “Bonuses”. 56% of the rated reviews give four or five stars, and 39% give one or two.

Where do Lucky VIP Casino’s players come from?

The countries named most often in complaints and reviews about Lucky VIP Casino are United Kingdom (97%), United States (2.8%) and Canada (0.6%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.