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Casino profile

Heart Bingo Casino

Player complaints and reviews about Heart Bingo Casino, plus its operator (BetVictors Affiliates), licences and welcome offers.

heartbingo.co.uk
Capture of the Heart Bingo Casino website

About

Heart Bingo Casino belongs to the BetVictors Affiliates affiliate programme. The site launched in 2010. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.

Heart Bingo Casino is listed in one market, United Kingdom. On the Heart Bingo Casino site for United Kingdom, we found 22 promotions. The registration form for United Kingdom has 6 fields, including gender, first name, last name, date of birth and phone.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

22 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Gender
  2. Gender
  3. First name
  4. Last name
  5. Date of birth
  6. Phone

Player Intelligence

1,473 records

What players report about Heart Bingo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

3

67% resolved, of those with a known outcome

Total reviews

1,470

Across all review sites

Player rating

2.2 / 5

Trustpilot 2.9 · AskGamblers 1.5

GEO markets

12

Countries stated on 99% of records

Heart Bingo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Heart Bingo Casino, the way Player Intelligence PRO computes it.

Since 2015, players have posted 3 complaints and 1,470 reviews about Heart Bingo Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 239 reviews. Reviews are down 21% on the 12 months before (303). The average review rating fell from 3.46 to 1.86 out of 5 year on year.

Reviewers give Heart Bingo Casino 3.08 out of 5 on average over 1,470 rated reviews, against 3.44 across all brands. 51% of the ratings are four or five stars, and 46% are one or two. The review sites’ own scores average 2.2 out of 5 across 2 sites. By that score, Heart Bingo Casino ranks 3,496th of 4,286 rated casinos. Reviewers most often praise “Customer support” (503 reviews), “Games” (159 reviews) and “Bonuses” (140 reviews). The most common criticism concerns “Fairness & RTP” (392 reviews), “Bonuses” (218 reviews) and “Customer support” (179 reviews).

The countries players state most often are United Kingdom (98%), United States (0.5%) and Isle of Man (0.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,907 brands Player Intelligence tracks.

Ask the AI analyst about Heart Bingo Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017
Complaints count

Block 02

Complaint categories

  • Account33%1
  • Bonus33%1
  • Responsible gambling33%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%2
  • Unresolved33%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars45%665
  • 4 stars5.6%82
  • 3 stars3.2%47
  • 2 stars3.6%53
  • 1 star42%623
Share of 1,470 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support36%503
  • Games11%159
  • Bonuses10%140
  • Withdrawals9.3%130
  • Website & app3.7%52
  • Fairness & RTP1.6%22
Share of the 1,393 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP28%392
  • Bonuses16%218
  • Customer support13%179
  • Withdrawals9.8%137
  • Account8.8%123
  • Trust & licence6.5%90
Share of the 1,393 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom98%1,441
  • United States0.5%8
  • Isle of Man0.3%5
  • Ireland0.2%3
  • Canada0.1%1
  • Cyprus0.1%1
  • Spain0.1%1
  • Guernsey0.1%1
  • Gibraltar0.1%1
  • Jersey0.1%1
  • Other countries0.1%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2141.94
20250–3143.27
20240–1653.12
20230–1013.63
20220–2254.04
20210–713.04
20200–1062.05
20190–1773.45
20180–422.5
20172–322.13
20161–14–
20150–9–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,4652.9 / 5
AskGamblers151.5 / 5
CasinoReviews2––

Block 11

Latest complaints and reviews

The newest records about Heart Bingo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    4.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    4.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    United Kingdom · CasinoReviews

  • Complaint

    Bonus winnings confiscated

    Resolved

    United Kingdom · CasinoReviews

33 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Heart Bingo Casino

Who owns Heart Bingo Casino?

Heart Bingo Casino is operated by Gamesys Ltd. Casinos and runs under the BetVictors Affiliates affiliate programme.

Is Heart Bingo Casino licensed?

Yes. Heart Bingo Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.

When was Heart Bingo Casino founded?

Heart Bingo Casino launched in 2010.

Which currencies does Heart Bingo Casino accept?

The one currency listed for Heart Bingo Casino is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does Heart Bingo Casino offer?

One welcome offer is listed for Heart Bingo Casino. The first on the list is “100 EXTRA SPINS on Make Me A Millionaire”.

Which countries is Heart Bingo Casino available in?

Heart Bingo Casino is listed in 1 market: United Kingdom.

What bonuses and promotions does Heart Bingo Casino run in United Kingdom?

We read 22 live offers for United Kingdom on the Heart Bingo Casino site itself.

What does Heart Bingo Casino ask for at registration in United Kingdom?

The Heart Bingo Casino registration form for United Kingdom has 6 fields, including gender, first name, last name, date of birth, phone.

What do players say about Heart Bingo Casino?

Players have filed 3 complaints and written 1,470 reviews about Heart Bingo Casino. Players rate Heart Bingo Casino 2.2 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Heart Bingo Casino?

Praised most: “Customer support”, “Games” and “Bonuses”. Criticised most: “Fairness & RTP”, “Bonuses” and “Customer support”. 51% of the rated reviews give four or five stars, and 46% give one or two.

Where do Heart Bingo Casino’s players come from?

The countries named most often in complaints and reviews about Heart Bingo Casino are United Kingdom (98%), United States (0.5%) and Isle of Man (0.3%).