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Casino profile
Player complaints and reviews about Heart Bingo Casino, plus its operator (BetVictors Affiliates), licences and welcome offers.

Heart Bingo Casino belongs to the BetVictors Affiliates affiliate programme. The site launched in 2010. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.
Heart Bingo Casino is listed in one market, United Kingdom. On the Heart Bingo Casino site for United Kingdom, we found 22 promotions. The registration form for United Kingdom has 6 fields, including gender, first name, last name, date of birth and phone.
This brand is listed in 1 market. Pick one to see what it offers there.
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
22 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
18+ New Customers. Opt in. Deposit & play £10 in any Bingo Room within 7 days. Get 500 Bingo Tickets. Rewards expire after 7 days. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ New Customers. Opt in. Deposit & play £10 on any Slot game within 7 days. Get 100 Free Spins on Make Me a Millionaire Slot Game. Rewards expire after 7 days. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Available to customers who have played £10 within the last 7 days. Room available for 7 days from the first time you open any of our Bingo Rooms. Room available between 11am-12pm & 5.30-6.30pm. Winnings paid as Bonus Click for T&Cs | GambleAware.org
18+ Available on selected games. Opt in via game. Additional £0.10 will be deducted from your cash balance per spin. Only real cash gameplay qualifies. Jackpots triggered randomly upon placing a jackpot contribution. GambleAware.org
18+ Get 1 ticket for every £10 played on qualifying Slots. Max 50 tickets per player per day. Winning ticket awarded £10k. Free spins expire after 3 days. Offer expires at 11:59pm on 23/08/26. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Available to customers who have deposited & played £10 within the last 7 days. Game available daily from 8am. Rewards include Free Tickets, Bingo Bonus & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Free Bingo Room every Sat & Sun. Get free tickets or upgrade to Superbook for 10x multiplier at 10p each. Room opens 10 mins before the first game. Games play between 12pm – 6pm. Click for T&Cs | GambleAware.org
18+ Available daily from 12am until 11:59pm between 03/08/26 & 06/09/26. Opt In & Play £20 on select Slot Games to spin our Summer Lovin' Wheel. Rewards include Free Spins, Bonuses & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org
18+ Available daily from 12am until 11:59pm between 03/08/26 & 06/09/26. Opt in & play £100 on selected Slot Games to Spin the Summer Lovin' Super Wheel. Rewards include Spins, Bonuses & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org
18+ Available daily from 12am until 11:59pm between 10/08/26 & 16/08/26. Opt In & Play £20 on selected Slot Games to play the Keeping it Reels Game. Rewards include Free Spins & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org
18+ Available daily from 12am until 11:59pm. Opt in & play £20 on select Slot Games to spin the Howl at the Moon Wheel. Rewards include Free Spins, Bonuses & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org
18+ Available daily from 12am until 11:59pm. Opt in & Play £10 in any Bingo Room to open a box. Rewards include Bingo Tickets & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Available daily from 12am until 11:59pm. Opt in & Play £20 on selected Slot Games to Spin the Wheel. Rewards include Free Spins, Bonuses & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Available daily from 12am until 11:59pm. Opt in & Play £20 in any Bingo Room to play the Hearties Bingo Board. Rewards include Free Tickets, Bonuses & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org
18+ Available from 12am until 11:59pm on Wednesdays. Opt In & Play £50 on any Slot Game to open a box the same day. Rewards include Free Spins, Bonuses & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Available daily from 12am until 11:59pm. Opt In & Play £20 on selected Slot Games to spin the Reel 'Em In Wheel. Rewards include Free Spins, Bonuses & Cash. Rewards expire after 7 days. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Games plays in the Feel-Good Bingo Room between 6pm & 10.30pm every Monday until 26/10/26. Ticket Prices 10p. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Games play in the Vibe with 75 Bingo Room between 12am & 11.59pm every Thursday. Ticket Prices are 1p. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Games plays in the Turbo Tunes Bingo Room between 6pm – Midnight every Wednesday in August. Ticket Prices between 1p & 5p. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Games plays in the Dab & Blab Bingo room between 8pm & 10pm every Friday. Ticket Prices 2p-10p. Different show each week. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Games plays in the Feel-Good Bingo room between 6pm & 11pm every Saturday and Sunday in August. Ticket Prices 10p. Click for T&Cs | GambleAware.org | Please gamble responsibly
18+ Opt in via game. Runs weekly from Wed 18:01 to next Wed 17:59 UK time until 03.03.27. Min bet 15p on Tournament, prizes based on your final score. Drops awarded randomly. Real Cash Prizes, Free Spins expire in 7 days. Click for T&Cs. Gambleaware.org
6 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
1,473 records
What players report about Heart Bingo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
3
67% resolved, of those with a known outcome
Total reviews
1,470
Across all review sites
Player rating
2.2 / 5
Trustpilot 2.9 · AskGamblers 1.5
GEO markets
12
Countries stated on 99% of records
Every figure below is computed from the complaints and reviews collected about Heart Bingo Casino, the way Player Intelligence PRO computes it.
Since 2015, players have posted 3 complaints and 1,470 reviews about Heart Bingo Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 239 reviews. Reviews are down 21% on the 12 months before (303). The average review rating fell from 3.46 to 1.86 out of 5 year on year.
Reviewers give Heart Bingo Casino 3.08 out of 5 on average over 1,470 rated reviews, against 3.44 across all brands. 51% of the ratings are four or five stars, and 46% are one or two. The review sites’ own scores average 2.2 out of 5 across 2 sites. By that score, Heart Bingo Casino ranks 3,497th of 4,287 rated casinos. Reviewers most often praise “Customer support” (503 reviews), “Games” (159 reviews) and “Bonuses” (140 reviews). The most common criticism concerns “Fairness & RTP” (392 reviews), “Bonuses” (218 reviews) and “Customer support” (179 reviews).
The countries players state most often are United Kingdom (98%), United States (0.5%) and Isle of Man (0.3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Heart Bingo Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2016 | 1 |
| 2017 | 2 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2015 | 9 |
| 2016 | 14 |
| 2017 | 32 |
| 2018 | 42 |
| 2019 | 177 |
| 2020 | 106 |
| 2021 | 71 |
| 2022 | 225 |
| 2023 | 101 |
| 2024 | 165 |
| 2025 | 314 |
| 2026 | 214 |
Block 05
How the rated reviews split by star.
Block 06
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 07
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2015 | 4.44 |
| 2016 | 2.32 |
| 2017 | 2.13 |
| 2018 | 2.5 |
| 2019 | 3.46 |
| 2020 | 2.05 |
| 2021 | 3.04 |
| 2022 | 4.04 |
| 2023 | 3.63 |
| 2024 | 3.12 |
| 2025 | 3.27 |
| 2026 | 1.94 |
Block 08
The ten countries players most often state, complaints and reviews together.
Block 09
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 214 | 1.94 |
| 2025 | 0 | – | 314 | 3.27 |
| 2024 | 0 | – | 165 | 3.12 |
| 2023 | 0 | – | 101 | 3.63 |
| 2022 | 0 | – | 225 | 4.04 |
| 2021 | 0 | – | 71 | 3.04 |
| 2020 | 0 | – | 106 | 2.05 |
| 2019 | 0 | – | 177 | 3.45 |
| 2018 | 0 | – | 42 | 2.5 |
| 2017 | 2 | – | 32 | 2.13 |
| 2016 | 1 | – | 14 | – |
| 2015 | 0 | – | 9 | – |
A dash means too little data for that year.
Block 10
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 1,465 | 2.9 / 5 |
| AskGamblers | 1 | 5 | 1.5 / 5 |
| CasinoReviews | 2 | – | – |
Block 11
The newest records about Heart Bingo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
5.0 of 5 stars
United Kingdom · Trustpilot
4.0 of 5 stars
United Kingdom · Trustpilot
4.0 of 5 stars
United Kingdom · Trustpilot
Self-exclusion
ResolvedUnited Kingdom · CasinoReviews
Bonus winnings confiscated
ResolvedUnited Kingdom · CasinoReviews
33 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Heart Bingo Casino is operated by Gamesys Ltd. Casinos and runs under the BetVictors Affiliates affiliate programme.
Yes. Heart Bingo Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.
Heart Bingo Casino launched in 2010.
The one currency listed for Heart Bingo Casino is British pounds sterling. Its site is available in one language: English.
One welcome offer is listed for Heart Bingo Casino. The first on the list is “100 EXTRA SPINS on Make Me A Millionaire”.
Heart Bingo Casino is listed in 1 market: United Kingdom.
We read 22 live offers for United Kingdom on the Heart Bingo Casino site itself.
The Heart Bingo Casino registration form for United Kingdom has 6 fields, including gender, first name, last name, date of birth, phone.
Players have filed 3 complaints and written 1,470 reviews about Heart Bingo Casino. Players rate Heart Bingo Casino 2.2 out of 5 on average across the 2 sites that publish one.
Praised most: “Customer support”, “Games” and “Bonuses”. Criticised most: “Fairness & RTP”, “Bonuses” and “Customer support”. 51% of the rated reviews give four or five stars, and 46% give one or two.
The countries named most often in complaints and reviews about Heart Bingo Casino are United Kingdom (98%), United States (0.5%) and Isle of Man (0.3%).
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.