£20 bonus money and 50 extra spins
- Max bonus
- £20
- Free spins
- 50
- Min deposit
- £10
- Wagering
- 10x bonus + deposit
- Max bet
- £5
Wagering applies to deposit plus bonus.
Casino profile
Mecca Games Casino
Player complaints and reviews about Mecca Games Casino, plus its operator (Rank Affiliates), licences and welcome offers.
meccagames.com
Profile
- Website
- meccagames.com
- Established
- 2009
- Operator
- Rank Affiliatesaffiliate programme
- Company
- Rank Interactive Gibraltar Limited
- Languages
- English
- Currencies
- British pounds sterling
- Euros
About
Mecca Games Casino belongs to the Rank Affiliates affiliate programme. The site launched in 2009. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. 2 account currencies are listed: British pounds sterling, Euros. We list one welcome offer.
Mecca Games Casino is listed in one market, United Kingdom.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
102 records
What players report about Mecca Games Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
1
0% resolved, of those with a known outcome
Total reviews
101
Across all review sites
Player rating
1.4 / 5
Trustpilot 1.4
GEO markets
2
Countries stated on 100% of records
Mecca Games Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Mecca Games Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 1 complaint and 101 reviews about Mecca Games Casino on 2 sites. In the 12 months to November 1, 2026, they filed no complaints and posted 29 reviews. Reviews are up 142% on the 12 months before (12).
Reviewers give Mecca Games Casino 1.2 out of 5 on average over 101 rated reviews, against 3.44 across all brands. 4% of the ratings are four or five stars, and 94% are one or two. The review sites’ own scores average 1.4 out of 5 on one site. By that score, Mecca Games Casino ranks 4,090th of 4,281 rated casinos. Reviewers most often praise “Withdrawals” (5 reviews). The most common criticism concerns “Fairness & RTP” (40 reviews), “Bonuses” (31 reviews) and “Customer support” (28 reviews).
The countries players state most often are United Kingdom (99%) and Germany (1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 1, 2026. “All brands” covers the 11,890 brands Player Intelligence tracks.
Ask the AI analyst about Mecca Games Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
1
2023
| Period | Value |
|---|---|
| 2023 | 1 |
Block 02
Complaint categories
- Withdrawal100%1
Block 03
Complaint status
- Unresolved100%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
26
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 8 |
| 2022 | 16 |
| 2023 | 22 |
| 2024 | 15 |
| 2025 | 14 |
| 2026 | 26 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars2%2
- 4 stars2%2
- 3 stars2%2
- 2 stars2%2
- 1 star92%93
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals5.3%5
- Fairness & RTP2.1%2
- Account1.1%1
- Games1.1%1
- Website & app1.1%1
- Customer support1.1%1
Criticised
- Fairness & RTP42%40
- Bonuses33%31
- Customer support29%28
- Trust & licence24%23
- Website & app22%21
- Account12%11
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1.75
1.13
1
1.4
1
1.23
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1.75 |
| 2022 | 1.13 |
| 2023 | 1 |
| 2024 | 1.4 |
| 2025 | 1 |
| 2026 | 1.23 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom99%101
- Germany1%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 26 | 1.23 |
| 2025 | 0 | – | 14 | – |
| 2024 | 0 | – | 15 | – |
| 2023 | 1 | – | 22 | 1.0 |
| 2022 | 0 | – | 16 | – |
| 2021 | 0 | – | 8 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 101 | 1.4 / 5 |
| Casino Guru | 1 | – | – |
Block 11
Latest complaints and reviews
The newest records about Mecca Games Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
3.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Winnings voided
UnresolvedUnited Kingdom · Casino Guru
2 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about Mecca Games Casino
Who owns Mecca Games Casino?
Mecca Games Casino is operated by Rank Interactive Gibraltar Limited and runs under the Rank Affiliates affiliate programme.
Is Mecca Games Casino licensed?
Yes. Mecca Games Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.
When was Mecca Games Casino founded?
Mecca Games Casino launched in 2009.
Which currencies does Mecca Games Casino accept?
Currencies listed for Mecca Games Casino: British pounds sterling, Euros. Its site is available in one language: English.
What welcome bonuses does Mecca Games Casino offer?
One welcome offer is listed for Mecca Games Casino. The first on the list is “£20 bonus money and 50 extra spins”, with a 10× wagering requirement.
Which countries is Mecca Games Casino available in?
Mecca Games Casino is listed in 1 market: United Kingdom.
What do players say about Mecca Games Casino?
Players have filed 1 complaint and written 101 reviews about Mecca Games Casino. Players rate Mecca Games Casino 1.4 out of 5 on average on the 1 site that publishes a rating.
What do players like and dislike about Mecca Games Casino?
Praised most: “Withdrawals”. Criticised most: “Fairness & RTP”, “Bonuses” and “Customer support”. 4% of the rated reviews give four or five stars, and 94% give one or two.
Where do Mecca Games Casino’s players come from?
The countries named most often in complaints and reviews about Mecca Games Casino are United Kingdom (99%) and Germany (1%).
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