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Casino profile

Royal Vegas Casino in Canada

Player complaints and reviews about Royal Vegas Casino, plus its operator (Super Partners), licences and welcome offers.

royalvegascasino.com
Capture of the Royal Vegas Casino website

About

On the Royal Vegas Casino site for Canada, we found 1 promotion and a loyalty programme with 1 tier. In Canada, Royal Vegas Casino accepts one payment method, Visa.

Royal Vegas Casino belongs to the Super Partners affiliate programme. The site launched in 2000. It holds licences from Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission. The interface is available in 8 languages, including English, German, Japanese, Norwegian. 23 account currencies are listed, including Australian dollars, Euros, New Zealand dollars, Norwegian kroner. We list 4 welcome offers.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    BRONZE: LEVEL 1

    Start the fun with level 1 loyalty rewards.

Payment methods

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Visa

    Card

    –

Player complaints and reviews in Canada

51 records

51 of the 297 records about Royal Vegas Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

22

68% resolved, of those with a known outcome

Total reviews

29

Across all review sites

Player rating

1.34 / 5

29 ratings by these players

Share of all records

17%

of 297 about Royal Vegas Casino

What players in Canada say about Royal Vegas Casino

Players in Canada have filed 22 complaints and written 29 reviews about Royal Vegas Casino. That is 17% of the 297 records about it from every market. Complaints make up 43% of their records, against 55% across all markets. Their reviews rate it 1.34 out of 5 on average (29 ratings), against 1.87 across all markets. 93% of their rated reviews give one or two stars; across all markets the share is 71%.

The most common problem in their complaints is “Withdrawal delay”: 64% of 22 complaints with a labelled problem (38% across all markets). 68% of their 22 complaints with a known outcome were resolved, against 61% across all markets. In the last 12 months: no complaints and 8 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Royal Vegas Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records43%55%
Resolved, of complaints with a known outcome68%61%
Average review rating, out of 51.341.87
Reviews rated 1–2 stars93%71%
Withdrawal delay, of labelled complaints64%38%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20152016201720182019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay64%14
  • Account blocked9.1%2
  • Verification delay9.1%2
  • Documents rejected or requested again9.1%2
  • Bonus not credited4.5%1
  • Withdrawal refused4.5%1
Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal68%15
  • KYC / verification18%4
  • Account9.1%2
  • Bonus4.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved68%15
  • Unresolved32%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars6.9%2
  • 2 stars6.9%2
  • 1 star86%25
Share of 29 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals6.9%2
  • Bonuses3.4%1
  • Games3.4%1
  • Website & app3.4%1
Share of the 29 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals59%17
  • Customer support45%13
  • Trust & licence31%9
  • Account21%6
  • Fairness & RTP17%5
  • Bonuses14%4
Share of the 29 reviews that name at least one aspect.reviews

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–7–
20252–10–
20241–5–
20231–3–
20221–3–
20211–1–
20201–0–
20191–0–
20182–0–
20176–0–
20161–0–
20155–0–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–27–
AskGamblers18––
Casino Guru42–

Block 10

Latest complaints and reviews

The newest records about Royal Vegas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Documents rejected or requested again

    Unresolved

    Canada · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Canada · Casino Guru

  • Complaint

    Verification delay

    Resolved

    Canada · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Royal Vegas Casino in Canada

Which payment methods does Royal Vegas Casino accept in Canada?

The Royal Vegas Casino cashier for Canada lists one payment method: Visa.

What bonuses and promotions does Royal Vegas Casino run in Canada?

We read 1 live offer for Canada on the Royal Vegas Casino site itself.

Does Royal Vegas Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 1 tier.

How many complaints and reviews about Royal Vegas Casino come from players in Canada?

51 of the 297 complaints and reviews about Royal Vegas Casino come from players in Canada. Across all its markets, 157 complaints have a known outcome, and 61% of them were resolved.