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Casino profile
Golden Tiger Casino
Player complaints and reviews about Golden Tiger Casino, plus its operator (Rewards Affiliates), licences and welcome offers.
gtcasino.com
Profile
- Website
- gtcasino.com
- Established
- 2000
- Operator
- Rewards Affiliatesaffiliate programme
- Company
- Fresh Horizons Ltd.
- Languages
- English
- French
- German
- Bulgarian
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- Finnish
- Greek
- Hindi
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Norwegian
- Polish
- Portuguese
- Russian
- Slovak
- Slovenian
- Spanish
- Swedish
- Thai
- Turkish
- Ukrainian
- Vietnamese Show more
- Currencies
- Canadian dollars
- Euros
- British pounds sterling
- US dollars
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- Dogecoin
- Ripple
- TRON
- Binance Coin
- USD Coin
- ADA
About
Golden Tiger Casino belongs to the Rewards Affiliates affiliate programme. The site launched in 2000. It holds licences from Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission, UK Gambling Commission. The interface is available in 29 languages, including English, French, German, Bulgarian. 15 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, US dollars.
Golden Tiger Casino is listed in 22 markets, among them Canada, Germany, France and Belgium. On the Golden Tiger Casino site for Austria, we found 5 welcome bonuses.
Markets
This brand is listed in 22 markets. Pick one to see what it offers there.
Welcome bonuses
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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Player Intelligence
2,602 records
What players report about Golden Tiger Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
25
63% resolved, of those with a known outcome
Total reviews
2,577
Across all review sites
Player rating
3.99 / 5
Trustpilot 4.2 · AskGamblers 2.55 · casino.ru 4.7 · Tribuna 4.5
GEO markets
45
Countries stated on 98% of records
Golden Tiger Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Golden Tiger Casino, the way Player Intelligence PRO computes it.
Since 2007, players have posted 25 complaints and 2,577 reviews about Golden Tiger Casino on 8 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 405 reviews. Reviews are down 26% on the 12 months before (545). The average review rating fell from 4.23 to 4.04 out of 5 year on year.
The problem players report most often is “Withdrawal refused”: 17% of the 23 complaints with a labelled problem. Next come “Account blocked” (13%) and “Missing funds” (13%). Complaints about “Withdrawal” make up 28% of those with a topic, against 29% across all brands.
Of the 24 complaints with a known outcome, 63% were resolved, against 59% across all brands. That puts Golden Tiger Casino 1,356th of 1,917 casinos with at least 10 such complaints.
Reviewers give Golden Tiger Casino 4.11 out of 5 on average over 2,565 rated reviews, against 3.44 across all brands. 77% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 3.99 out of 5 across 4 sites. By that score, Golden Tiger Casino ranks 878th of 4,286 rated casinos. Reviewers most often praise “Customer support” (704 reviews), “Games” (447 reviews) and “Bonuses” (435 reviews). The most common criticism concerns “Withdrawals” (214 reviews), “Bonuses” (186 reviews) and “Fairness & RTP” (142 reviews).
The countries players state most often are Canada (66%), New Zealand (24%) and Austria (3.8%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Golden Tiger Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
2007200920112013201520172019202120232026
| Period | Value |
|---|---|
| 2007 | 1 |
| 2008 | 0 |
| 2009 | 1 |
| 2010 | 1 |
| 2011 | 0 |
| 2012 | 0 |
| 2013 | 0 |
| 2014 | 1 |
| 2015 | 0 |
| 2016 | 2 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 2 |
| 2022 | 7 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 3 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal refused17%4
- Account blocked13%3
- Missing funds13%3
- Withdrawal delay13%3
- Bonus not credited8.7%2
- Documents rejected or requested again8.7%2
- Support not responding8.7%2
- Source of funds checks4.3%1
- Other problems13%3
Block 03
Complaint categories
- Withdrawal28%7
- Payments & refunds16%4
- Account12%3
- KYC / verification12%3
- Bonus8%2
- Other8%2
- Customer support8%2
- Technical8%2
Block 04
Complaint status
- Resolved60%15
- Unresolved36%9
- Status we do not recognise yet4%1
Block 05
Golden Tiger Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Golden Tiger Casino | All brands |
|---|---|---|
| Complaints resolved | 63% | 59% |
| Average review rating | 4.11 | 3.44 |
| Complaints per 100 reviews | 1 | 26.4 |
| Share of “Withdrawal” complaints | 28% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
914
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 6 |
| 2014 | 6 |
| 2015 | 7 |
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 10 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 914 |
| 2024 | 769 |
| 2025 | 508 |
| 2026 | 351 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars67%1,715
- 4 stars9.7%249
- 3 stars5.5%142
- 2 stars3.7%96
- 1 star14%363
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support36%704
- Games23%447
- Bonuses22%435
- Withdrawals9.2%182
- VIP & loyalty5.2%102
- Website & app5.2%102
Criticised
- Withdrawals11%214
- Bonuses9.4%186
- Fairness & RTP7.2%142
- Customer support6.9%137
- Trust & licence3.1%61
- VIP & loyalty2.7%54
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3
2.42
0.5
4
0.5
0.5
1.43
3
4.14
4.08
4.23
4.06
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 3 |
| 2015 | 2.42 |
| 2016 | 0.5 |
| 2017 | 4 |
| 2018 | 0.5 |
| 2019 | 0.5 |
| 2020 | 1.43 |
| 2021 | 3 |
| 2022 | 0 |
| 2023 | 4.14 |
| 2024 | 4.08 |
| 2025 | 4.23 |
| 2026 | 4.06 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Canada66%1,670
- New Zealand24%600
- Austria3.8%96
- Slovakia1.8%45
- Ireland1.2%30
- Slovenia0.6%15
- France0.5%12
- Netherlands0.3%7
- Finland0.2%6
- India0.2%5
- Other countries2.3%58
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 351 | 4.06 |
| 2025 | 3 | – | 508 | 4.23 |
| 2024 | 2 | – | 769 | 4.08 |
| 2023 | 3 | – | 914 | 4.14 |
| 2022 | 7 | – | 0 | – |
| 2021 | 2 | – | 1 | – |
| 2020 | 0 | – | 10 | – |
| 2019 | 0 | – | 1 | – |
| 2018 | 0 | – | 1 | – |
| 2017 | 0 | – | 1 | – |
| 2016 | 2 | – | 2 | – |
| 2015 | 0 | – | 7 | – |
| 2014 | 1 | – | 6 | – |
| 2013 | 0 | – | 6 | – |
| 2010 | 1 | – | 0 | – |
| 2009 | 1 | – | 0 | – |
| 2007 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 2,528 | 4.2 / 5 |
| AskGamblers | 6 | 25 | 2.55 / 5 |
| Casino Guru | 12 | 2 | – |
| casino.ru | – | 10 | 4.7 / 5 |
| Tribuna | – | 10 | 4.5 / 5 |
| Casinomeister | 4 | – | – |
| CasinoReviews | 3 | – | – |
| latestcasinobonuses.bet | – | 2 | – |
Block 13
Latest complaints and reviews
The newest records about Golden Tiger Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Canada · Trustpilot
- Review
2.0 of 5 stars
Canada · Trustpilot
- Complaint
Withdrawal delay
ResolvedCanada · Casino Guru
- Complaint
Withdrawal refused
Resolved - Complaint
Source of funds checks
ResolvedCanada · Casino Guru
52 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.
Questions about Golden Tiger Casino
Who owns Golden Tiger Casino?
Golden Tiger Casino is operated by Fresh Horizons Ltd. and runs under the Rewards Affiliates affiliate programme.
Is Golden Tiger Casino licensed?
Yes. Golden Tiger Casino holds 3 licences: Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission, UK Gambling Commission.
When was Golden Tiger Casino founded?
Golden Tiger Casino launched in 2000.
Which currencies does Golden Tiger Casino accept?
Currencies listed for Golden Tiger Casino: Canadian dollars, Euros, British pounds sterling, US dollars, Bitcoin, Bitcoin Cash, Ethereum, Tether and 7 more. Its site is available in 29 languages: English, French, German, Bulgarian and 25 more.
Which countries is Golden Tiger Casino available in?
Golden Tiger Casino is listed in 22 markets: Austria, Belgium, Bulgaria, Canada, China, Croatia, Finland, France and 14 more.
What bonuses and promotions does Golden Tiger Casino run in Austria?
We read 5 live offers for Austria on the Golden Tiger Casino site itself.
What do players say about Golden Tiger Casino?
Players have filed 25 complaints and written 2,577 reviews about Golden Tiger Casino. Players rate Golden Tiger Casino 3.99 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Golden Tiger Casino?
“Withdrawal refused” – 17% of the 23 complaints about Golden Tiger Casino with a labelled problem. Followed by “Account blocked” (13%) and “Missing funds” (13%).
Do players report withdrawal problems at Golden Tiger Casino?
Withdrawals are the topic of 7 complaints about Golden Tiger Casino: 28% of the 25 with a topic. The most common withdrawal problem is “Withdrawal refused” (57% of them).
Does Golden Tiger Casino resolve player complaints?
63% of the 24 complaints about Golden Tiger Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Golden Tiger Casino is 1,356th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Golden Tiger Casino?
Praised most: “Customer support”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Fairness & RTP”. 77% of the rated reviews give four or five stars, and 18% give one or two.
How many complaints has Golden Tiger Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 3 complaints about Golden Tiger Casino.
Where do Golden Tiger Casino’s players come from?
The countries named most often in complaints and reviews about Golden Tiger Casino are Canada (66%), New Zealand (24%) and Austria (3.8%).
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